- Jul 8, 2013
- 2
- 0
- 10,510
I have a rather bizarre problem with intermittent ping on my wireless network. The disconnections last from 1-2 seconds to over 30 seconds in length and occur randomly, sometimes 5 a minute, sometimes 1 every 30 minutes. The disconnection gets much worse when I am gaming, but is not so bad when I am torrenting/watching videos. (for example, I can have 5-10 minutes of undisturbed ping, and then the minute I start playing a game, the intermittent time outs start appearing again).
- I've never had a problem with internet on this computer before. In fact, about 8 months ago I was able to connect to this exact router perfectly fine without tweaking anything.
Some more details:
- There are about 6 devices in my household that use internet through my router, and only ONE of my PCs has this problem.
- Pinging at higher bytes (i.e 500) seems to make the problem worse
- AT NIGHT, i.e. after 11pm, the internet problems seem to get better.
- My computer says the internet connection is at max signal, and using the diagnose feature says there are no problems.
- Resetting the router back to factory settings solves the problem temporarily, but it usually returns after an hour or so. Similarly, the internet functions pretty well for 5-10 minutes when I restart my computer, and then it gets progressively worse from there.
Solutions I've tried and have not worked:
- disabling my firewall/antivirus
- Running malware sweeps with windows defender, avast, and combofix.
- updating/downgrading/reinstalling drivers for internet adapter and router
- securing/unsecuring my network, disconnecting all other devices
- restarting the computer in safe mode with networking seems to help a little, but the time outs are still there
- setting power use to 100% on my wireless card
- setting a static IP address
Some help would be really appreciated as this is really frustrating. Thanks!
edit: My wireless adapter is an ASUS PCE-N15, my router is Trendnet TEW-639GRv1, and I am running Windows 7.
****UPDATE****
I thought this was a problem with my wireless adapter so I purchased a new one. While the new adapter improved my situation (the connection losses are shorter), the exact same problems had still reappeared. I tried some more fixes and none of them worked:
- uninstalling my antivirus/turning off firewall
- playing around with Router settings
- running system checks on hard-drive and ram
- running registry fix programs
- updating windows
A new event occured today:
I was monitoring my internet through pings are usual, when the usual disconnection occured. A yellow "limited access to internet" icon appeared over my wireless connection (this is the first time this has happened). My computer started making a ton of noise like it was doing some heavy processing, and then the entire system froze and I had to reset it using the power button.
I'm starting to be convinced that this is a hardware problem. What are some potential steps I can do from here?
- I've never had a problem with internet on this computer before. In fact, about 8 months ago I was able to connect to this exact router perfectly fine without tweaking anything.
Some more details:
- There are about 6 devices in my household that use internet through my router, and only ONE of my PCs has this problem.
- Pinging at higher bytes (i.e 500) seems to make the problem worse
- AT NIGHT, i.e. after 11pm, the internet problems seem to get better.
- My computer says the internet connection is at max signal, and using the diagnose feature says there are no problems.
- Resetting the router back to factory settings solves the problem temporarily, but it usually returns after an hour or so. Similarly, the internet functions pretty well for 5-10 minutes when I restart my computer, and then it gets progressively worse from there.
Solutions I've tried and have not worked:
- disabling my firewall/antivirus
- Running malware sweeps with windows defender, avast, and combofix.
- updating/downgrading/reinstalling drivers for internet adapter and router
- securing/unsecuring my network, disconnecting all other devices
- restarting the computer in safe mode with networking seems to help a little, but the time outs are still there
- setting power use to 100% on my wireless card
- setting a static IP address
Some help would be really appreciated as this is really frustrating. Thanks!
edit: My wireless adapter is an ASUS PCE-N15, my router is Trendnet TEW-639GRv1, and I am running Windows 7.
****UPDATE****
I thought this was a problem with my wireless adapter so I purchased a new one. While the new adapter improved my situation (the connection losses are shorter), the exact same problems had still reappeared. I tried some more fixes and none of them worked:
- uninstalling my antivirus/turning off firewall
- playing around with Router settings
- running system checks on hard-drive and ram
- running registry fix programs
- updating windows
A new event occured today:
I was monitoring my internet through pings are usual, when the usual disconnection occured. A yellow "limited access to internet" icon appeared over my wireless connection (this is the first time this has happened). My computer started making a ton of noise like it was doing some heavy processing, and then the entire system froze and I had to reset it using the power button.
I'm starting to be convinced that this is a hardware problem. What are some potential steps I can do from here?
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