I had been fighting with my alienware m14x for a while now (1 month). Ever since I downloaded windows 8, it's been causing me some weird problems.
The main problem is that the battery won't charge. And yes, I have searched infinite amount of solutions and tried a lot of things like removing battery and holding the power button for 30 seconds but I can't find the right answers for my very specific problem.
My laptop used to shut down if I moved it too much (kinda weird because if I put it still, it would be okay, but if I hit it or moved it, it would turn off). Sometimes when I plugged in the AC adapter, the adapter would turn off!!
And finally now the battery won't charge.
So I thought myself: Is the battery dead???
But then I began to think something was wrong and I could fix it instead of wasting money on a new battery (in case I am correct). But I need your help since I haven't found the solution.
So the weird things are:
- The battery is not old, it looks fine.
- Dell has an option where you can check the charge status and health by pressing a button and see led lights. So I did the test, and it resulted to be healthy.
The most important point:
- Everytime the battery is supplied by energy (reconnecting AC adapter or the battery directly), the laptop will charge for around 1-3 seconds and then stop. I know this because I got an alienware m14x and the color changes. Effectively, it charges a little.
If I continued reconnecting AC adapter for the whole day I would be getting a fully charged battery.
So I believe that battery is not dead, and AC adapter seems to be working fine. I tried modifying BIOS and reinstalling drivers, which I find it weird that this happened JUST RIGHT AFTER I installed windows 8.
I would appreciate if an expert with knowledge or anyone that knows what's happening, could help me with this problem.
Thank you for the attention
The main problem is that the battery won't charge. And yes, I have searched infinite amount of solutions and tried a lot of things like removing battery and holding the power button for 30 seconds but I can't find the right answers for my very specific problem.
My laptop used to shut down if I moved it too much (kinda weird because if I put it still, it would be okay, but if I hit it or moved it, it would turn off). Sometimes when I plugged in the AC adapter, the adapter would turn off!!
And finally now the battery won't charge.
So I thought myself: Is the battery dead???
But then I began to think something was wrong and I could fix it instead of wasting money on a new battery (in case I am correct). But I need your help since I haven't found the solution.
So the weird things are:
- The battery is not old, it looks fine.
- Dell has an option where you can check the charge status and health by pressing a button and see led lights. So I did the test, and it resulted to be healthy.
The most important point:
- Everytime the battery is supplied by energy (reconnecting AC adapter or the battery directly), the laptop will charge for around 1-3 seconds and then stop. I know this because I got an alienware m14x and the color changes. Effectively, it charges a little.
If I continued reconnecting AC adapter for the whole day I would be getting a fully charged battery.
So I believe that battery is not dead, and AC adapter seems to be working fine. I tried modifying BIOS and reinstalling drivers, which I find it weird that this happened JUST RIGHT AFTER I installed windows 8.
I would appreciate if an expert with knowledge or anyone that knows what's happening, could help me with this problem.
Thank you for the attention
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