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Windows 7 installation help. | A required CD/DVD drive device driver is missing

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Last response: in Windows 7
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July 9, 2013 8:33:05 AM

Im downloading windows by USB and the .iso is from here:
http://www.pcworld.com/article/248995/how_to_install_wi...

Every time i try and install it says: "A required CD/DVD drive device driver is missing"

My Motherboard is the msi z87-g41.
My hard drive is the first thing that boots up and is on ACHI mode.

What should i do.

More about : windows installation required dvd drive device driver missing

  • Reply to Kyles503
July 9, 2013 9:40:58 AM

does anybody have an idea on how i can get my pc work :( 
  • Reply to Kyles503
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a b $ Windows 7
July 9, 2013 9:59:49 AM

On the Pc you downloaded the Iso too and the windows tool. Run the tool with a four gig USB stick. When it done you should have a bootable install USB stick. On the new pc you have to make the USB stick the first boot devices.
  • Reply to smorizio
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July 9, 2013 11:58:54 AM

what else should i try?
  • Reply to Kyles503
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July 9, 2013 1:46:51 PM

can anyone help me???
  • Reply to Kyles503
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a b $ Windows 7
July 9, 2013 3:20:41 PM

Make sure in the bios efi cd rom or other devices are not the first boot device. On most mb hit f11 pull up a boot menu.
  • Reply to smorizio
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July 9, 2013 5:14:28 PM

i have the usb as the first thing that boots
  • Reply to Kyles503
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Best solution

October 13, 2013 11:25:41 AM

1- in error page click cancel, then close.
2- go back to the welcome screen.
3- change usb port
4- click on install
5- repeat step 1 to 4 till installation goes as usual.

commonly 1 try is enough.
kenesht@live.com
  • Reply to kenesht
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November 23, 2013 4:08:52 PM

kenesht said:
1- in error page click cancel, then close.
2- go back to the welcome screen.
3- change usb port
4- click on install
5- repeat step 1 to 4 till installation goes as usual.

commonly 1 try is enough.
kenesht@live.com


Any suggestion of which SATA option to use in BIOS? The microsoft site suggests switching from AHCI to ATA. I've been running on RAID.

http://support.microsoft.com/kb/952951
  • Reply to 7590doylem
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a b $ Windows 7
November 24, 2013 5:06:39 PM

always with one sata drive or ssd set your sat controller to achi mode not to the old ide mode.
  • Reply to smorizio
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January 13, 2014 5:25:02 PM

kenesht said:
1- in error page click cancel, then close.
2- go back to the welcome screen.
3- change usb port
4- click on install
5- repeat step 1 to 4 till installation goes as usual.

commonly 1 try is enough.
kenesht@live.com


This. Saved me from a potentially job ending situation. Thank you!

  • Reply to Vegasclimber
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