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Memtest Errors on RAM - Need clarification

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July 9, 2013 10:53:40 AM

I was advised to use Memtest because of some PC troubles I've been having over the past few weeks, and I did, but I'll admit I don't know much about Memtest and would like to ask a few questions and share my results.

Last night, I ran Memtest for the first time and after ~45 minutes of my first test, I came up with 20 errors. I kept the test running for a bit more time after that, but it did not pass 20. Now, I'm not sure what this means. I read that even having 1 error is a bad thing and since I had 20, I was concerned. I ran the test again the same night as I went to sleep to confirm it and when I woke up about a few hours later, I saw the 20 errors pop up again.

So at first I was thinking I had a bad ram stick (I only have 1 8GB stick of Crucial Ballistix Sport). But, to make sure, I decided to switch to a different slot on my motherboard to see if I came up with more errors again, so I ran the test in the morning as I went out and about 6 hours later came back and saw that I had 0 errors this time around. Now I'm a little confused.

I just a few minutes ago switched the ram to a third slot and am now in the process of doing a 3rd test so see if I come up with any errors. But I would like to ask, since I came up with 20 errors on 1 slot, but 0 on another, does this mean it may not be the actual RAM that is bad but the Motherboard itself. Or could it still be the ram? Or power supply or something? I was gonna RMA the ram today, but I'd like some help on this if it could actually be my motherboard (considering I don't get any errors on this third test.)

RAM - Crucial Ballistix Sport (8GBx1)
Motherboard - ASUS M5A97 LE R2.0
PSU - Corsair CX600

Here are some pictures of the tests I have ran:

First test on slot A2 of Motherboard (A2 and B2 are the recommended first slots to use with ram with A1 and B1 as the second) (confirmed with 20 errors on 2 separate tests):

https://www.dropbox.com/s/5r04mzbxp59d6ac/IMG_20130709_...

Second test that I ran this morning on slot A1 with 0 errors after ~6 hours.

https://www.dropbox.com/s/kt46yn079j4wztq/IMG_20130709_...

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a b } Memory
July 9, 2013 11:03:51 AM

MStone said:
I was advised to use Memtest because of some PC troubles I've been having over the past few weeks, and I did, but I'll admit I don't know much about Memtest and would like to ask a few questions and share my results.

Last night, I ran Memtest for the first time and after ~45 minutes of my first test, I came up with 20 errors. I kept the test running for a bit more time after that, but it did not pass 20. Now, I'm not sure what this means. I read that even having 1 error is a bad thing and since I had 20, I was concerned. I ran the test again the same night as I went to sleep to confirm it and when I woke up about a few hours later, I saw the 20 errors pop up again.

So at first I was thinking I had a bad ram stick (I only have 1 8GB stick of Crucial Ballistix Sport). But, to make sure, I decided to switch to a different slot on my motherboard to see if I came up with more errors again, so I ran the test in the morning as I went out and about 6 hours later came back and saw that I had 0 errors this time around. Now I'm a little confused.

I just a few minutes ago switched the ram to a third slot and am now in the process of doing a 3rd test so see if I come up with any errors. But I would like to ask, since I came up with 20 errors on 1 slot, but 0 on another, does this mean it may not be the actual RAM that is bad but the Motherboard itself. Or could it still be the ram? Or power supply or something? I was gonna RMA the ram today, but I'd like some help on this if it could actually be my motherboard (considering I don't get any errors on this third test.)

RAM - Crucial Ballistix Sport (8GBx1)
Motherboard - ASUS M5A97 LE R2.0
PSU - Corsair CX600

Here are some pictures of the tests I have ran:

First test on slot A2 of Motherboard (A2 and B2 are the recommended first slots to use with ram with A1 and B1 as the second) (confirmed with 20 errors on 2 separate tests):

https://www.dropbox.com/s/5r04mzbxp59d6ac/IMG_20130709_...

Second test that I ran this morning on slot A1 with 0 errors after ~6 hours.

https://www.dropbox.com/s/kt46yn079j4wztq/IMG_20130709_...

it may simply be that the memory wasn't inserted correctly in the first slot. If you put the ram back in the first slot, does it still get errors? If so, then the problem is definitely in the motherboard.

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July 9, 2013 11:08:08 AM

clarkjd said:
MStone said:
I was advised to use Memtest because of some PC troubles I've been having over the past few weeks, and I did, but I'll admit I don't know much about Memtest and would like to ask a few questions and share my results.

Last night, I ran Memtest for the first time and after ~45 minutes of my first test, I came up with 20 errors. I kept the test running for a bit more time after that, but it did not pass 20. Now, I'm not sure what this means. I read that even having 1 error is a bad thing and since I had 20, I was concerned. I ran the test again the same night as I went to sleep to confirm it and when I woke up about a few hours later, I saw the 20 errors pop up again.

So at first I was thinking I had a bad ram stick (I only have 1 8GB stick of Crucial Ballistix Sport). But, to make sure, I decided to switch to a different slot on my motherboard to see if I came up with more errors again, so I ran the test in the morning as I went out and about 6 hours later came back and saw that I had 0 errors this time around. Now I'm a little confused.

I just a few minutes ago switched the ram to a third slot and am now in the process of doing a 3rd test so see if I come up with any errors. But I would like to ask, since I came up with 20 errors on 1 slot, but 0 on another, does this mean it may not be the actual RAM that is bad but the Motherboard itself. Or could it still be the ram? Or power supply or something? I was gonna RMA the ram today, but I'd like some help on this if it could actually be my motherboard (considering I don't get any errors on this third test.)

RAM - Crucial Ballistix Sport (8GBx1)
Motherboard - ASUS M5A97 LE R2.0
PSU - Corsair CX600

Here are some pictures of the tests I have ran:

First test on slot A2 of Motherboard (A2 and B2 are the recommended first slots to use with ram with A1 and B1 as the second) (confirmed with 20 errors on 2 separate tests):

https://www.dropbox.com/s/5r04mzbxp59d6ac/IMG_20130709_...

Second test that I ran this morning on slot A1 with 0 errors after ~6 hours.

https://www.dropbox.com/s/kt46yn079j4wztq/IMG_20130709_...

it may simply be that the memory wasn't inserted correctly in the first slot. If you put the ram back in the first slot, does it still get errors? If so, then the problem is definitely in the motherboard.



Good point. I don't remember taking the RAM out of the first slot and reseating it so after my 3rd test (which is currently ongoing) hits about ~2 hours (hopefully no errors), I will run the test 1 more time in the original A2 slot and be sure to seat it correctly. So if I do get errors again, I will probably be able to confirm a MB defect. It's gonna be a little annoying having to RMA my MB if it turns out to be the case. But thank you for the confirmation.

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July 9, 2013 2:18:11 PM

Ahh now it's getting even more confusing for me.

I decided to stop test 3 early after it passed with no errors. So then I decided to try your suggestion and try the original slot A2 again. The first time it passed with no errors. I was a little surprised, so I stopped the test and then ran it again. It is currently running and I will have in running for a few more hours, but currently it's been ~1 hour and I have 0 errors again (the 20 errors I received on my 1st test were all under 45 minutes).

I never thought that I would have sat the RAM wrong or anything the first time around so I wasn't expecting to go error free on this test (so far). But now that I'm getting 0 errors this time around has gotten me a little confused. Could have been something as simple of me needing to take the RAM out and put it back in? Or was/is the 20 errors (2 separate tests) still a point of concern. I bought the RAM on June 9 and today is July 9 so it is exactly 30 days after purchase from Newegg. I opened up an RMA yesterday for it expecting it was the RAM, but then I thought it was the motherboard, and now I just don't know. Maybe I'm an idiot and I did something wrong, but I was hoping for the 20 errors this time around to confirm the problem to be my MB and now it's just getting more difficult on me with the 0 this time around.
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a c 2198 } Memory
July 9, 2013 2:52:39 PM

Have you had problems with the computer? With a single 8GB stick it might likek just a hair more juice than spec, most AMD CPUs are designed/spec'ed for 4GB sticks (including up to the 8350), so if any problems and have 1.5 sticks, going 1.53 often stabilizes things
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July 9, 2013 3:22:36 PM

Tradesman1 said:
Have you had problems with the computer? With a single 8GB stick it might likek just a hair more juice than spec, most AMD CPUs are designed/spec'ed for 4GB sticks (including up to the 8350), so if any problems and have 1.5 sticks, going 1.53 often stabilizes things


Ya I've been having a lot of problems with my PC the last few days. I was pretty sure it had to do with my SSD because my computer was freezing up on me (with no Ctrl+Alt+Del functionality) about 30sec-2min after I booted up my PC and then it automatically reset and came up with the screen telling me to "Please reboot and select proper boot device." After I reset the computer, it booted to Windows just fine, but then the freeze and reboot happened again after a couple minutes. And on and on. So I figured it had to do with my SSD boot drive and I have filled out an RMA form for it and it is currently sitting in it's box ready to be shipped. But now that I found out I was getting memory errors before in the placement I had and that I'm not now, I may have to put the SSD back in, and test it out to see if I'm still getting the constant freezes and reboots. I have no idea if the memory errors would cause my PC to do that.

And oh I see about the 8GB thing. I originally wanted to get 2x4GB sticks because I wanted to run in dual channel and everything, but everything was too expensive at the time and I got the single 8GB stick for around $45. I guess I can't to too much with it now. But what do you mean by 1.5 sticks? Going to 1.53 sticks?

Oh and if it helps anyone, here is my exact memory module.

http://www.crucial.com/store/partspecs.aspx?IMODULE=BLS...
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a c 2198 } Memory
July 9, 2013 3:46:02 PM

OK your DIMM or Memory module ( I call them sticks, also often referred to as Blocks, Bricks, and other things (particularly when they don't appear to work) ar rated at 1.5 volts, so might want to raise voltage to 1.53 or 1.54 and see if that stabilizes things and the problems go away
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July 9, 2013 3:51:22 PM

Tradesman1 said:
OK your DIMM or Memory module ( I call them sticks, also often referred to as Blocks, Bricks, and other things (particularly when they don't appear to work) ar rated at 1.5 volts, so might want to raise voltage to 1.53 or 1.54 and see if that stabilizes things and the problems go away


Oh alright, you mean voltages. I understand now. I will try that out if I receive any more errors on this test I'm running, but everything is looking to be good now. 0 errors on 3 slots so far including the original one that was causing me errors before. It looks like my RAM/MB is working fine for the moment and that the SSD may have just been the cause of the issue I was having before.
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a c 2198 } Memory
July 9, 2013 3:56:19 PM

All right, keep us updated
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