Lite-On DVD Drive Not Reading Windows 7 Disc

purpleninja · Jul 10, 2013

Hey guys,
I just finished my first custom PC build, and all I need now is to install the OS. I have a new copy of Windows 7 System Builder, so I put it in my Lite-On IHAS124-04 and set the boot order with the DVD drive first in my BIOS. I saved the changes and shut down, then powered it back on again. The drive spun up REALLY LOUDLY for close to a minute, then went silent. My motherboard displays a message saying, "Reboot and Select proper Boot device or Insert Boot Media in selected Boot Device and press a key." I don't know what to make of this, any ideas?
Thanks.

Dark Lord of Tech · Jul 10, 2013

Bios set to boot from DVD drive?

purpleninja · Jul 10, 2013

Yep.

Dark Lord of Tech · Jul 10, 2013

What are your specs?

USAFRet · Jul 10, 2013

Is this a commercial disk or one you burned from an ISO?

Wolfshadw · Jul 10, 2013

After BIOS and before the message you are seeing, you should see a message which states, "Press Any Key to boot from CD/DVD". Are you seeing this message?

-Wolf sends

purpleninja · Jul 10, 2013

Motherboard: MSI B75MA-P45
CPU: Intel Core i5 3470
GPU: EVGA GTX 650 Ti
RAM: 8GB 1600 MHz
PSU: Corsair CX430 430 Watts
HDD: Western Digital Caviar Blue 1TB
Case: NZXT Source 210
Optical Drive: Lite-On IHAS124-04

Dark Lord of Tech · Jul 10, 2013

I have a new copy of Windows 7 System Builder < has to be new OEM , I think?

purpleninja · Jul 10, 2013

USAFRet :

This is the commercial OEM disc.

purpleninja · Jul 10, 2013

Yeah, it isn't retail. It's OEM.

Dark Lord of Tech · Jul 10, 2013

Try the media in another drive to see if it detects it.

purpleninja · Jul 10, 2013

Wolfshadw :

No, I don't see that.

purpleninja · Jul 10, 2013

I tried loading up my copy of GParted (I burned it to a CD to use with my laptop.) It works on all my other systems, but not this one.

Dark Lord of Tech · Jul 10, 2013

Hopefully when it spun up the disc it didn't damage the media.

That drive is notorious for being loud.

Dark Lord of Tech · Jul 10, 2013

Is this home or Pro , and 32 or 64 bit.

purpleninja · Jul 10, 2013

Home 64 Bit.

Wolfshadw · Jul 10, 2013

purpleninja :

Between this and not seeing the Boot from DVD message, I'd say your drive is faulty.

-Wolf sends

Dark Lord of Tech · Jul 10, 2013

Do you the drive in the Bios?

purpleninja · Jul 10, 2013

Yup, model and all.

purpleninja · Jul 10, 2013

Wolfshadw :

If that is the case, do you guys know if Amazon gives replacements on parts like this? I ordered it from Amazon. I've never had to return anything to them, so I don't know their policy.

Dark Lord of Tech · Jul 10, 2013

Some parts on Amazon are sent back to them for replacement , some are sent back to the manufacturer.You will have to look into it.

purpleninja · Jul 10, 2013

I recorded my system as it tried to boot up. Here it is.
http://www.youtube.com/watch?v=SbQsnSiSW_8

Dark Lord of Tech · Jul 10, 2013

That drive is faulty , needs to be replaced.

purpleninja · Jul 10, 2013

It was a 3rd party seller through Amazon. I will look into returning it. Thank you all for your help.

Wolfshadw · Jul 10, 2013

Should be easy enough to return to Amazon.

Obviously, recheck your power and data connections one more time before you decide to return it.

http://www.amazon.com/gp/css/returns/homepage.html/ref=hy_f_4

-Wolf sends

Lite-On DVD Drive Not Reading Windows 7 Disc

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