No boot devices available

Xonix

Honorable
Jul 10, 2013
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Hi.

Just built a new computer. It's a SATA HDD and SATA DVD drive. Both devices are detected fine in the BIOS, but when I put the windows DVD in to load windows i get the error

no boot devices available
SATA 1: INSTALLED
SATA 2: INSTALLED

the optical drive is in port 1 and i've selected it to boot first etc. Also tried the other 2 SATA ports but get the same error.

I have a feeling i'm doing something dumb but have no idea what. It's a Dell motherboard http://www.findlaptopdriver.com/specs-dp55m01-dell/.

i7 860 processor. Brand new seagate 1TB HDD and brand new DVD drive. I do not have a USB key to boot from so have not tried that.

Thanks!
 
Solution


This is not to make you feel stupid, but you have both data and power SATA cables connected? Sometimes solutions are silly easy like not having pushed the RAM down all the way into the slot sort of thing...

JobCreator

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Apr 18, 2013
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11,660


This is not to make you feel stupid, but you have both data and power SATA cables connected? Sometimes solutions are silly easy like not having pushed the RAM down all the way into the slot sort of thing...
 
Solution

Xonix

Honorable
Jul 10, 2013
7
0
10,510
haha yeah I'm hoping it's something easy like that and not a bad piece of hardware.

Both data and power SATA cables are connected yeah, both are definitely getting power and both are registering in the BIOS too.

I'll try resetting the RAM.

Could it be the motherboard battery?
 

JobCreator

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Apr 18, 2013
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11,660


You wouldn't get to BIOS if it were the battery. Describe exactly what's going on for me. In my situation, if I prioritize the boot order, my rig POSTs, then flashes an action screen where it prompts me to hit any key to boot from a disk. Do you get that?
 

Xonix

Honorable
Jul 10, 2013
7
0
10,510
Yeah that's what has happened to every other computer I've had. With this I get the DELL screen on startup, for setup and boot options. I've set the boot priority for the DVD drive. The next screen I see is always ...

No boot device available
SATA 1: INSTALLED
SATA 2: INSTALLED
SATA 3: None
SATA 4: None

always this screen whether i manually select the boot device or not.

Think I bought a faulty DVD drive?