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No boot devices available

Hi.

Just built a new computer. It's a SATA HDD and SATA DVD drive. Both devices are detected fine in the BIOS, but when I put the windows DVD in to load windows i get the error

no boot devices available
SATA 1: INSTALLED
SATA 2: INSTALLED

the optical drive is in port 1 and i've selected it to boot first etc. Also tried the other 2 SATA ports but get the same error.

I have a feeling i'm doing something dumb but have no idea what. It's a Dell motherboard http://www.findlaptopdriver.com/specs-dp55m01-dell/.

i7 860 processor. Brand new seagate 1TB HDD and brand new DVD drive. I do not have a USB key to boot from so have not tried that.

Thanks!
12 answers Last reply Best Answer
More about boot devices
  1. Is it a legitimate copy of Windows?
    And what version of Windows?
  2. Yes, brand new legitimate copy of windows bought from Newegg. Windows 7 Home Premium, 64 bit.
  3. Best answer
    Xonix said:
    Yes, brand new legitimate copy of windows bought from Newegg. Windows 7 Home Premium, 64 bit.


    This is not to make you feel stupid, but you have both data and power SATA cables connected? Sometimes solutions are silly easy like not having pushed the RAM down all the way into the slot sort of thing...
  4. haha yeah I'm hoping it's something easy like that and not a bad piece of hardware.

    Both data and power SATA cables are connected yeah, both are definitely getting power and both are registering in the BIOS too.

    I'll try resetting the RAM.

    Could it be the motherboard battery?
  5. Xonix said:
    haha yeah I'm hoping it's something easy like that and not a bad piece of hardware.

    Both data and power SATA cables are connected yeah, both are definitely getting power and both are registering in the BIOS too.

    I'll try resetting the RAM.

    Could it be the motherboard battery?


    You wouldn't get to BIOS if it were the battery. Describe exactly what's going on for me. In my situation, if I prioritize the boot order, my rig POSTs, then flashes an action screen where it prompts me to hit any key to boot from a disk. Do you get that?
  6. Yeah that's what has happened to every other computer I've had. With this I get the DELL screen on startup, for setup and boot options. I've set the boot priority for the DVD drive. The next screen I see is always ...

    No boot device available
    SATA 1: INSTALLED
    SATA 2: INSTALLED
    SATA 3: None
    SATA 4: None

    always this screen whether i manually select the boot device or not.

    Think I bought a faulty DVD drive?
  7. Do you have a spare computer with a dvd r/w? I would maybe try to download Linux and burn it to disc just for kicks and see if the new rig recognizes it.
  8. I do on my laptop, but don't have any blank discs. Gonna return the dvd drive to micro center now.... it's the only thing I can think of.
  9. Have fun in that Custo Service line... :P
  10. haha thanks! i'll tell em you say hello.
  11. It was the disc drive, problem resolved. Thanks for the help.
  12. Excellent. Good to exhaust all possibilities, though.
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