RT-AC66U Problem PC and android

Caio Silva

Honorable
Jul 12, 2013
3
0
10,510
Hello, I bought this router and since I bought it, it is a connection problem with some devices. I have a macbook, iphone and ipad in my house. Apple products connected smoothly. Already my my LG TV connected on the network but not the internet. I had to put a fixed ip to get it, which is not normal.

Some friends came home yesterday, and * no * managed to connect to my router. It was an HP Notebook CCE another and another Positive. And a Motorola android also failed to connect. He connected on the network but not the internet.

What can be the problem? I've tried various settings and have restored factory settings several times.

I bought the router because it was voted one of the year's best, but I could not enjoy it.

Thank you,
Ciao Silva.
 
So if your friends are connected to the router, they are assigned an IP right? Does the router show them being connected in the Clients page? And if your friends check their devices, they have an IP?

Can you try the same test with your friends being in the same room as the router connecting via wifi?
Also, do they get Internet access if they connect via direct Ethernet cable?