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New Build - ASUS Mobo w/ USB not working

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July 13, 2013 12:43:02 AM

I've recently built a new desktop (my first ever), with the ASUS Sabertooth 990FX AMD Motherboard.

After putting everything together and powering on for the first time, the LED's all blink and turn off except the BOOT_DEVICE_LED.
The monitor turns on and it brings me to the "Press F2 or DEL to enter system setup" but I'm unable to proceed.

After buying a Mobo Speaker I discovered it was simply a "no-keyboard" error (weird, considering the keyboard I had plugged in).
Being that this is my first time booting up with a clean slate, a keyboard is just necessary. I cannot enter or modify settings in the BIOS.

Anyway, I feel like I've tried everything.
I've tried a PS2 Keyboard, a wired USB Keyboard, and a wireless USB Keyboard.

I've tried my jumpers and removing/replacing the CMOS Battery.
I've tried using the bare minimum at startup (no hard drive, no optical drive, only 1 stick of RAM).

I don't know if this is common with ASUS, but the User Manual is next to useless.

If you have any other ideas I might try, please let me know.
Investing this much in my first build and being a long time fan of ASUS, I am left with a bitter taste for the name brand.

Thanks!

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July 13, 2013 3:58:27 AM
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CALL ASUS about this problem it should fall in the warranty
Anyways you could buy a pci usb card like this one http://www.newegg.com/Product/Product.aspx?Item=N82E168...
July 13, 2013 12:53:31 PM

younes-ea said:
CALL ASUS about this problem it should fall in the warranty
Anyways you could buy a pci usb card like this one http://www.newegg.com/Product/Product.aspx?Item=N82E168...


Thank you, I've considered buying the USB card because it seems the cards tend to work fine, and the problems I see people having are with the default ports.
I'm probably going to go ahead and do that, and basically I have to wait for Monday to call tech support.
If it comes to it I'll try to get it replaced, just hoping I wasn't overlooking some option.

I'll buy the card and let you know in a few days, thanks for the reply.
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July 13, 2013 1:25:34 PM

okay you can always pm me ;) 
July 13, 2013 3:21:14 PM

younes-ea said:
okay you can always pm me ;) 


Alright, so instead of waiting for one online to get to me I just ran to a store and bought the card.

I still get the same no-keyboard error.
I tried plugging it into my laptop to double check that it works, and after auto-installing the drivers it worked.

I'm guessing since I have a brand new build, its unable to see the keyboard because of the basic drivers that need to be installed via operating system.
Is there even a keyboard I can get that isn't going to require some drivers being installed? This keyboard is about as basic as I could find.

I'm just going to contact ASUS tech support on Monday and talk to them about it and possibly warranty for a replacement.
July 14, 2013 2:42:26 AM

haasisboss said:
younes-ea said:
okay you can always pm me ;) 


Alright, so instead of waiting for one online to get to me I just ran to a store and bought the card.

I still get the same no-keyboard error.
I tried plugging it into my laptop to double check that it works, and after auto-installing the drivers it worked.

I'm guessing since I have a brand new build, its unable to see the keyboard because of the basic drivers that need to be installed via operating system.
Is there even a keyboard I can get that isn't going to require some drivers being installed? This keyboard is about as basic as I could find.

I'm just going to contact ASUS tech support on Monday and talk to them about it and possibly warranty for a replacement.


Aha so that was the problem.
I had never installed a driver for a keyboard
do you heave a gaming or just a standard one?

You could try you laptops harddrive in your pc en boot it up form there and check then if you keyboard is working

EDIT: Heave you tried to get into the bois?

EDIT 2: found this http://forums.devshed.com/computer-hardware-103/bios-do...

EDIT 3 Heave you plugged in an older keyboard.
And is you keyboard a ps2 or a usb?
!