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Blu-Ray DVD drive not playing Blu-Ray discs

Hello

I have a Toshiba A665 laptop which has a Blu-Ray DVD drive but it is currently not able to play Blu-Ray discs. It plays normal discs OK. I have tried more than one Blu-Ray disc and replaced the DVD drive 3 times, all times showing the same problem.

I have used multiple media players also, including Toshiba's very own Blu-Ray playing programme.

Any suggestions would be greatly appreciated, cheers!
4 answers Last reply Best Answer
More about blu ray dvd drive playing blu ray discs
  1. Describe the exact problem. What do you mean by "not able to play"?
  2. noidea_77 said:
    Describe the exact problem. What do you mean by "not able to play"?


    As in no media player I have tried will play the disc, if it is a movie for example. I can hear the disc spinning in the drive. Windows Explorer sees the disc in the drive and displays the data on the disk there but a media player will not acknowledge the film.
  3. Scot15 said:
    noidea_77 said:
    Describe the exact problem. What do you mean by "not able to play"?


    As in no media player I have tried will play the disc, if it is a movie for example. I can hear the disc spinning in the drive. Windows Explorer sees the disc in the drive and displays the data on the disk there but a media player will not acknowledge the film.


    What software have you tried?
  4. Best answer
    http://www.mytoshiba.com.au/file/download/resource/file/22010/tc30526100b%20toshiba%20blu-ray%20player%20win7%20v1.0.3.196.exe

    Might work.
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