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Blu-Ray DVD drive not playing Blu-Ray discs

Last response: in Components
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July 13, 2013 6:23:58 AM

Hello

I have a Toshiba A665 laptop which has a Blu-Ray DVD drive but it is currently not able to play Blu-Ray discs. It plays normal discs OK. I have tried more than one Blu-Ray disc and replaced the DVD drive 3 times, all times showing the same problem.

I have used multiple media players also, including Toshiba's very own Blu-Ray playing programme.

Any suggestions would be greatly appreciated, cheers!
July 13, 2013 7:18:30 AM

Describe the exact problem. What do you mean by "not able to play"?
July 15, 2013 9:02:36 AM

noidea_77 said:
Describe the exact problem. What do you mean by "not able to play"?


As in no media player I have tried will play the disc, if it is a movie for example. I can hear the disc spinning in the drive. Windows Explorer sees the disc in the drive and displays the data on the disk there but a media player will not acknowledge the film.
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July 15, 2013 9:30:09 AM

Scot15 said:
noidea_77 said:
Describe the exact problem. What do you mean by "not able to play"?


As in no media player I have tried will play the disc, if it is a movie for example. I can hear the disc spinning in the drive. Windows Explorer sees the disc in the drive and displays the data on the disk there but a media player will not acknowledge the film.


What software have you tried?

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July 15, 2013 9:38:36 AM
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