HELP, finished my build but screen will freeze at random times!

shufek

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Jul 14, 2013
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i7 3770k
XFX Radeon HD 7870 Core Ed.
ASRock Z77 Extreme3
Corsair CX Series CX750
SAMSUNG 840 Series 120gb SSD
Kingston HyperX Blu Black Series 8GB 2X4GB

That is my build. When I play games such as CS:GO sometimes, it will work and everything will be fine. However, I have already had a LOT of occasions where if I alt tabbed out and clicked to go back in then my screen will be frozen. It will be either frozen at what I was doing or it will be a black screen. My mouse and keyboard would not do anything, but the computer sounds like it is running normally. I can't do anything when that happens and I am forced to hard shutdown/reset. Sometimes it will happen when I am in the game and am loading into the actual match as well. I've also had this occur when I am watching a video or alt tab from what seems to some something that is not graphics intensive, to something that is more graphics intensive (i.e. Google homepage to an HD Youtube video, or a game etc.)

Some thing's I have tried:

I took out my video card and routed my VGA into my mother board, and this actually caused a freeze as well, except, this freeze didn't cause my screen to be at a stand still at what I was doing, it went to some light blue color screen (not BSOD) and it froze there.

I took both my ram out and used one at a time to see if it was an issue but the problem still occurred with each RAM stick. I am currently doing a Memtest86 on it right now.

I have checked my event viewer and it doesn't say anything and only shows the hard shutdown/resets that I have to do after it has occured.

I have installed the AMD catalyst beta driver and it appears as though my drivers are up to date.

I cannot diagnose what is happening and I hope someone here can help!!!!



 

shufek

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Jul 14, 2013
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Okay, this is found under Device Manager -> Display Adapters -> I have AMD Radeon HD 7800 Series and I also have Intel (R) HD Graphics 4000. I just disabled the Intel (R) one so hopefully thats the problem?
 

shufek

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Jul 14, 2013
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How do I check that my mb bios is up to date?

The problem still occurs and I still don't have a solution for this. Anyone else have any ideas!?!? It even froze when I went from google.com to facebook.com and it froze as well during windows startup. A new find is that when it froze, I tried to wait it out and my computer just shut down.
 
On the bios main page there going to be a bios number like 1.8. Then look under the mb vendor web page for your mb there a link called bios. The newest one will be on top. If the number is the same as the one you wrote down you have the newest bios. If the number is less on the number you wrote down,download the newest bios and copy the file to a USB stick. Place the USB stick in a USB port and reboot into the bios. Under advance settings is a bios flash screen. Just point the bios flasher to the bios file on the USB stick.
 

shufek

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Jul 14, 2013
5
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10,510


I just updated my BIOS from 1.10 to 1.40. When I finished and restarted my computer, it froze during the windows loading screen. It has already froze on that screen 4-5 times. Specifically, it is at the part where the 4 orbs combine together to make the windows logo. Every time it hits that spot it freezes and when you wait it out then it will shut down the computer.

Help!!!
 
Make sure your gpu in the first video slot. Check that you did not install the lucientlogic MVP software it know to lock up pc. If you have wifi card try removing it and see if the system posts fine. Try booting from a hirem boot cd and mini xp boot screen to rule out bad windows install.
 

shufek

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Jul 14, 2013
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Speaking of bad windows install. I do remember when I was installing windows that during the install, after I finished and it asked me to reboot, I forgot to switch the boot order and it ran the install again off of my USB. Do you think that has anything to do with it?

I am very noob at this stuff and I almost have no idea what your post is :p. I am using one of those plug in USB wifi detectors. My video card is in the correct first PCIe slot as well.. I updated all my Windows updates etc and the problem still occurs.