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Updating Intel HD Graphics on HP laptop.

Last response: in Graphics & Displays
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July 14, 2013 5:24:22 AM

Hey guys,

I have a HP G62-a21SA laptop with Intel HD graphics. I wanted to play a game that is out in Alpha. It's no very demanding and by the dev's own advice, even this laptop should run it no problem.

I am having an issue and with the advice of the Dev and his own troubleshooting it was identified that I needed to update my graphics drivers. I checked and sure enough they were from November-ish 2010. So, three years out of date and was worth a punt on updating.

I have been to the HP website and it says the ones I have are up to date. I wasn't buying that a driver three years old was the most up to date available. So I hopped over to the Intel website and downloaded the most recent drivers which were from Feb 2013, a much more reasonable date.

My issue is that my laptop won't allow me to install ANY updated driver after the 2010 driver.

The error I get is "the setup program failed to install one or more device drivers. Setup will exit".

I have tried older versions (of the 2013 driver) to no avail. I have read it's because I am attempting to install a generic driver on my HP laptop. That's actually what the intel driver detector says, too. I also deleted old drivers before trying to install the new ones and tried a windows update.

I'm just a bit puzzled by this because in the four years I've owned the laptop I've done maybe 8 destructive re-formats of the laptop and it has none of the HP bumf on it and hasn't for years.

I understand my laptop isn't for gaming, but really, the game I am trying to play really should run. I wouldn't be trying this otherwise. I'm well aware of the shortcomings on the hardware side that this laptop has.

Any advice, workarounds, anything would be much appreciated!
a b D Laptop
July 14, 2013 6:18:24 AM

Does your laptop by chance have dual (switchable) graphics? If it does, then only the HP drivers will work.
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July 14, 2013 6:21:42 AM

markwp said:
Does your laptop by chance have dual (switchable) graphics? If it does, then only the HP drivers will work.


Nope, just the Intel HD integrated graphics.
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a b D Laptop
July 14, 2013 6:33:32 AM

The cpu in your laptop is the original gen of I3. Start HERE for the correct driver - the newer HD 2500, 3000 igpu's use a different driver.

Mark
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July 14, 2013 7:25:25 AM

markwp said:
The cpu in your laptop is the original gen of I3. Start HERE for the correct driver - the newer HD 2500, 3000 igpu's use a different driver.

Mark


I'd been going here beforethough all the versions I got were .ZIP files.

All of the .EXE files I got here when looking for my OS worked, no idea why they didn't come up in my searches before.
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a b D Laptop
July 14, 2013 1:17:27 PM

Sometimes with older gen components, you just have to dig a little deeper. Rather than search "intel hd drivers", search your specific cpu, then search under that for drivers.

Glad you found what you needed.

Mark
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