HDD Detection Problem

fut1101 · Jul 15, 2013

Earlier today my system crashed and I was forced to power off. Upon restarting I had an boot disk error. Eventually I was a able to get it into startup repair however it couldn't find the hard disk although it can be seen in bios. I tried an old drive with the same connectors and that booted fine. I then used the old drive as the primary drive and the problem drive as the secondary and in this case only the old drive is detected in bios and the problem drive is not. It also does not show up in device manager. Does anyone have any idea what the problem is or is it just broken, its only around three months old so should still be in warranty.

Thanks in advance for any help.

Its a Seagate Barracuda 1TB.

lonewolf7 · Jul 15, 2013

If it is not seen by BIOS than there is a good chance that the HDD is dead. Don't try anything its out of your hand now. Data cant be recovered as its not seen by BIOS. I would suggest you not to play with it and RMA it. Now the data recovery is only possible by professionals and would cost you, if only you need to.

fut1101 · Jul 15, 2013

lonewolf7 :

It does show up in bios just not in windows. And using it on another computer as a second drive again it shows in bios but does not appear in device manager or when i used sea tools. So is it completely broken?

lonewolf7 · Jul 16, 2013

fut1101 :

lonewolf7 :

It does show up in bios just not in windows. And using it on another computer as a second drive again it shows in bios but does not appear in device manager or when i used sea tools. So is it completely broken?

I then used the old drive as the primary drive and the problem drive as the secondary and in this case only the old drive is detected in bios and the problem drive is not.

This is the line I am talking about.
Now if it is seen by BIOS and not in windows or anywhere else, even seatool can't see it than there is a problem.

Use this tool : http://www.cgsecurity.org/wiki/PhotoRec
A data recovery tool free and decent. If this also cannot see the drive, than it's good to RMA it. However you can try any other tools you wish, there are plenty out there.

One question, is the HDD displaying the correct size in BIOS (e.g. 500GB, 1TB, etc.)

dayana · Jul 17, 2013

You may try it on other computer. If still can not, likely that the hdd is gone.

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HDD Detection Problem

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