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Computer suddenly turning off, motherboard problem ?

Last response: in Motherboards
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July 15, 2013 7:22:32 AM

Back some time ago i was using my computer, then a few days later suddenly it just stops, i try to turn it on again but the CPU fan doesn't spin and it doesn't show nothing to me, I was able to work around this by letting the PC with a single RAM stick, then turn it on the CPU fan would spin normally, Then i would turn it off and put all the RAM sticks back and i'd work fine for a day or so until it did it again.

After a 3rd or so time it turned off the RAM trick just didn't work anymore, i remember in one of the times i tried turning it on i heard 5 beeps from the speaker.

I spent a month or so not touching the PC until i tried turning it on a few days ago, It booted up without needing to take the memory sticks out but it doesn't go to windows, it shows the black screen with the windows logo saying "Starting Windows" but then after it disappears the screen just stays black.

I'd like to know what component would be having trouble as i'll recycle some of them for a new rig and if one of them is damaged without I knowing it'll cost alot on me, the specs of the PC are:

Motherboard ASRock Deluxe 5

CPU AMD Phenom II X6 3.2GHz

Memory Corsair 2GB DRR3 1333Mhz x4 (8GB)

AMD Radeon HD 6870 x2 (Crossfire)

Power Supply Corsair GS800w
July 15, 2013 7:39:09 AM

Nicolas145 said:
Back some time ago i was using my computer, then a few days later suddenly it just stops, i try to turn it on again but the CPU fan doesn't spin and it doesn't show nothing to me, I was able to work around this by letting the PC with a single RAM stick, then turn it on the CPU fan would spin normally, Then i would turn it off and put all the RAM sticks back and i'd work fine for a day or so until it did it again.

After a 3rd or so time it turned off the RAM trick just didn't work anymore, i remember in one of the times i tried turning it on i heard 5 beeps from the speaker.

I spent a month or so not touching the PC until i tried turning it on a few days ago, It booted up without needing to take the memory sticks out but it doesn't go to windows, it shows the black screen with the windows logo saying "Starting Windows" but then after it disappears the screen just stays black.

I'd like to know what component would be having trouble as i'll recycle some of them for a new rig and if one of them is damaged without I knowing it'll cost alot on me, the specs of the PC are:

Motherboard ASRock Deluxe 5

CPU AMD Phenom II X6 3.2GHz

Memory Corsair 2GB DRR3 1333Mhz x4 (8GB)

AMD Radeon HD 6870 x2 (Crossfire)

Power Supply Corsair GS800w


this sounds like faulty ram to me
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July 15, 2013 7:51:09 AM

HopelessNoob said:
Nicolas145 said:
Back some time ago i was using my computer, then a few days later suddenly it just stops, i try to turn it on again but the CPU fan doesn't spin and it doesn't show nothing to me, I was able to work around this by letting the PC with a single RAM stick, then turn it on the CPU fan would spin normally, Then i would turn it off and put all the RAM sticks back and i'd work fine for a day or so until it did it again.

After a 3rd or so time it turned off the RAM trick just didn't work anymore, i remember in one of the times i tried turning it on i heard 5 beeps from the speaker.

I spent a month or so not touching the PC until i tried turning it on a few days ago, It booted up without needing to take the memory sticks out but it doesn't go to windows, it shows the black screen with the windows logo saying "Starting Windows" but then after it disappears the screen just stays black.

I'd like to know what component would be having trouble as i'll recycle some of them for a new rig and if one of them is damaged without I knowing it'll cost alot on me, the specs of the PC are:

Motherboard ASRock Deluxe 5

CPU AMD Phenom II X6 3.2GHz

Memory Corsair 2GB DRR3 1333Mhz x4 (8GB)

AMD Radeon HD 6870 x2 (Crossfire)

Power Supply Corsair GS800w


this sounds like faulty ram to me

I hope it is, It shouldn't cost alot to me to buy some more to replace them, But i did give them to a store to test them and tne guy said they were fine, he used memtest i think.

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July 15, 2013 7:54:27 AM

i'm almost certain it's the RAM the beeps are a huge indicator that the memory is the problem but if the guy did do memtests and say it were fine then... my next bet would be the mobo
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a c 164 V Motherboard
July 15, 2013 8:21:40 AM

Probably not the same for all MB manufacturers. I just found another beep code list. This one says it is a process error.

http://www.computerhope.com/beep.htm#04

Have you updated the BIOS? This might help.
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July 15, 2013 8:27:34 AM

spooky2th said:
Probably not the same for all MB manufacturers. I just found another beep code list. This one says it is a process error.

http://www.computerhope.com/beep.htm#04

Have you updated the BIOS? This might help.


Yes the BIOS was on the lastest version before these problems started.

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a c 164 V Motherboard
July 15, 2013 9:32:37 AM

You can find out the vender in the BIOS. Boot up into the BIOS and the vender should be listed there.
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July 16, 2013 1:58:56 PM

spooky2th said:
You can find out the vender in the BIOS. Boot up into the BIOS and the vender should be listed there.


Now i've been messing with the memory slots and sticks and the results were kinda "awkward" i found out that:

The windows does loads up, it's just that my HDMI cable is bad and doesn't display it.

I tried every memory stick on every slot alone, and on the first and last slot when i used one of the sticks of RAM (i'm not sure if it was the same one for both) the CPU fan simply wouldn't spin and the BIOS never loaded, i never heard any beeps, Now the same happend to the last slot, i took the stick of ram, checked and put it back, and the CPU fan did spin and the BIOS loaded up normally, This is weird so now the problem is either the memory slots or one or more memory sticks, or maybe something else ?
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a c 164 V Motherboard
July 16, 2013 5:41:03 PM

Sounds like you have an intermittent problem. Those are probably the worst kind. Can you RMA the MB? That's probably what I would be doing now.
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July 17, 2013 4:21:43 AM

spooky2th said:
Sounds like you have an intermittent problem. Those are probably the worst kind. Can you RMA the MB? That's probably what I would be doing now.

Return the MB you mean ? I can't i had it for a long time i think there's not warranty anymore.

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a c 164 V Motherboard
July 17, 2013 9:34:34 AM

Most boards have at least a three year warranty. I'm sure your does too.
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July 17, 2013 6:02:46 PM

spooky2th said:
Most boards have at least a three year warranty. I'm sure your does too.


So i've been actually been able to use the computer, i let it run mem test the entire day and as far as i remember it didn't turn off, now at night when i tried playing a game with only 4GB of RAM on it (2 sticks) after some time it stopped, it just went black and the CPU fan stopped spinning, the rest of the PC was seem to be still working, maybe it's the CPU that is overheating ?

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a c 164 V Motherboard
July 17, 2013 9:37:57 PM

Maybe you can see what is going on through event viewer.
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July 18, 2013 11:30:25 AM

spooky2th said:
Maybe you can see what is going on through event viewer.


I checked the event viewer on the computer, and there are some errors from some programs, but the most frequent thing there is a error with my Bluetooth USB adaptor, it says that it was expecting a event, but didn't receive it, i have the log here if you want to take a look.

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a c 164 V Motherboard
July 18, 2013 12:35:58 PM

Try reloading any of the drivers that are connected with the usb and adapter. Get the updated versions of drivers from the manufacturer's web site. The ones on the MB driver disk have most probably been updated by now.
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July 18, 2013 3:53:15 PM

spooky2th said:
Try reloading any of the drivers that are connected with the usb and adapter. Get the updated versions of drivers from the manufacturer's web site. The ones on the MB driver disk have most probably been updated by now.


Well tried playing BFBC2 on it and the computer stopped, now it doesn't turn on no matter what RAM sticks i take out, it should be able to turn on after a few days like it always does.

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July 19, 2013 3:21:49 PM

I was able to get it to boot again so i went to event viewer and found 5 errors, they all say this:

The driver has detected an error with the controller on \Device\Harddisk1\DR1 or something like that


Also a Kernel-PnP warning about the driver \Driver\WUDFRd failing to load for the device data traveler (my pen drive)
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July 19, 2013 7:03:08 PM

It turned off again but this time i was using a new RAM stick that just arrived, So it must be either the MB,CPU or PSU ?
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a c 164 V Motherboard
July 20, 2013 8:47:54 PM

Have you reloaded the MB drivers?
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July 21, 2013 12:37:02 PM

spooky2th said:
Have you reloaded the MB drivers?

How can i do that, And do you mean all of the drivers or just the USB ?

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July 26, 2013 7:23:17 AM

Well i put the motherboard on my brother's new pc and with a brand new HD, Everything seems to be working fine, I guess it was just a bad driver, Thanks for all the help.
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a c 164 V Motherboard
July 26, 2013 8:28:42 AM

Sorry for not getting back to you sooner. Yes, I meant all the MB drivers. You can find the updated drivers at the manufacturer's web site for the MB.

Glad you have it working now.
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