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Games not responding.

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  • Video Games
  • Games
Last response: in Video Games
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July 16, 2013 8:20:01 AM

Since I built my computer back in February I have had nothing but problems with games.

My games constantly stop responding at random times (normally when I start playing to 10 minutes in, after that it's just a random occurrence.

Sometimes it displays the error message display driver has stopped responding and has fully recovered.

PC specs:

3.4Ghz Phenom i2 x4 black edition processor
Asus M5A78L-M motherboard
8 GB Corsair vengeance RAM
Sapphire HD Radeon 7850 2GB
OCZ ModXtream-Pro 600W
WD green 1TB HDD

Please help!

More about : games responding

July 16, 2013 8:52:33 AM

what are you playing?
what fps are you getting while it works?
what level of graphics quality are you playing at?
have you tried playing at lower details or resolutions?
does this happen when not playing games?
what are your CPU temps?
what are your GPU temps?
is your CPU maxing out?
is anything overclocked?
are you on the newest graphics drivers?
motherboard bios up to date?
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July 17, 2013 5:15:18 AM

Fallout New Vegas, Battlefield 3, Witcher 2, Civilization V, Saints row 3, Arma 2, Fallout 3 even Minecraft the error occurs in.
60 FPS.
High.
I have, the error still occurs.
Sometimes happens when browsing the internet, watching DVD's, even when idle it has happened.
30 idle, 40 whilst running games
32 idle, 35-40 whilst running games
CPU is having a load of around 25%-60% whilst running games, depends on what it's playing.
Nothing is overclocked, I've tried with and without it and games still stop responding.
I have AMD Catalyst 13.4, I tried 13.5, error still persisted.
Motherboard BIOS is currently up to date (1503)
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Best solution

July 17, 2013 1:03:17 PM

this seems to be graphics issue.

the first thing i would try is just bumping up your power limit using ccc or msi afterburner.
you can see the power limit i use below and it just allows you to use a little more wattage.
http://prntscr.com/1fzove
it can help with some issues and is an easy try/fix.


then if needed
then i would uninstall (if using windows 7) the graphics drivers
http://sites.amd.com/us/game/downloads/Pages/catalyst-u...

then you can try the 13.6 drivers or the 13.6 beta 2 drivers.

other than that you can really troubleshoot and know if it is your graphics card by taking out your 7870 and using integrated or another graphics card.

as always make sure you have an adequate power supply with enough amps on the 12v rail
also reseat your graphics card and reconnect all power cables.
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July 17, 2013 2:43:16 PM

One thing I forgot to mention was that this is my second 7850, I sent the previous 7850 back for the same errors, I'll bump up the power and see what it does.

Also when I used integrated graphics I had a BSOD upon start-up.

Update - This did not work as the errors are still there.
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July 17, 2013 4:56:16 PM

about the integrated graphics, was the cable plugged into the motherboard? also you may have to go into your bios and set the computer to only use integrated graphics. make sure the graphics card is pulled out the entire way

this is a good troubleshooting guide
http://www.tomshardware.com/forum/261145-31-perform-ste...

also test your HDD for failure
http://support.wdc.com/product/download.asp?groupid=608...

i am thinking it may be your power supply or RAM. do you have a known working PS around. if so swap that known good power supply in. or take it to a shop for them to test with a multimeter or PS tester.
your power supply is a very good unit but after reading many reviews they have a pretty high failure rate(~20% of reviewers) including many who have similar issues to yours.

also run this test overnight
http://www.memtest86.com/download.htm

i will stick with you and help you test out a bunch of parts.

any issue can be diagnosed
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July 18, 2013 5:30:51 AM

Your mother board only supports 95W CPUs while you have a 125W CPU try underclocking the CPU to 2.6GHz - 2.8GHz and see if it helps or get a 4300,6300 or 8300 CPU as they are an upgrade that is supported.
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July 18, 2013 5:41:01 AM

Another problem now :/ 

Attempted to load memtest, black screen came up saying no operating system found. Rebooted and windows had to so a system repair. Stupidly I cancelled it... Now when I boot up I get a black screen with only a mouse cursor on (i can still move it around the screen) i tried in safe mode and it is still happening, what now?
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July 18, 2013 5:53:19 AM

Were you running an antivirus? Do you still have the windows CD?
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July 18, 2013 6:09:36 AM

I have windows defender :/  and I still do yeah but when I try to boot from cd it reverts back to the windows recovery options (normal safe mode etc.)



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July 18, 2013 10:38:06 AM

nice catch on that simon. i completely overlooked that the board only supports 95watt CPU's and could definitely be causing allot of the issue as voltage regulation was not designed for such power. I am not sure how well undervolting of that chip would really work out. you can probably get a fair return on your current cpu and upgrade to a new supported CPU.

also try this for system repair.
http://pcsupport.about.com/od/toolsofthetrade/ss/window...

I have used it many times.
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July 18, 2013 2:13:37 PM

I'm undergoing a system restore as the O.S. was apparently fine when it clearly wasn't. Apparently this error can be linked to viruses so I'll see if it makes a change.
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July 18, 2013 2:58:44 PM

Thank you to both of you so far for your support!

Right I've sorted out the boot error.

I was unaware my cpu was outdated. I just used AMD Vision to just reduce the Cpu processor speeds from 800MHz ~ 3400MHz to 800MHz ~ 2700MHz. Games are still not responding at the same rate as before however.

UPDATE

Memtest finished and it passed with 0 errors.
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July 19, 2013 1:20:58 AM

That is good with your ram. Many people like to see it make three consecutive full runs.
Do you have access to any other power supplies or graphics cards. Or can you take your equipment and plug it into another rig
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July 19, 2013 3:20:29 AM

Unfortunately no. However I could potentially take it round a friends house and see how there gpu and psu on my computer.

If you've narrowed it down to only the PSU and the graphics card I'm thinking it will be the PSU as this is my second gpu which has had the same problems. I'll still test both of them though. I'll also run memtest again twice over the next two nights.
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July 22, 2013 9:03:52 AM

hope things have worked out for you. If I have helped please pick a best answer
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July 22, 2013 10:34:28 AM

I am currently waiting on my friend to bring round his PSU, Memtest passed 3 times as well so that's a benefit.

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July 23, 2013 11:22:58 PM

does your friend own a CPU that will work on your motherboard. I still wonder if that unsupported chip is the issue. at least soon you will have all your answers.

have you ttried undervolting your chip. that may help also(not just lowering the MHz but the actual vcore)
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September 9, 2013 11:08:49 AM

Well it has been a long time, my apologies. I tried my friends PSU and still no luck. I also do not know where to go from here apart from trying a different CPU :/ 
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September 9, 2013 4:42:12 PM

Try an extreme underclock like 1.6GHz and set the CPU voltage to 1.1V if this seems to help increase it from there.
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