Cant get audio through headphones?!!

reubenno · Jul 16, 2013

Hello, I recently built my pc with an asrock extreme4 z77 which has Realtek HD audio installed. However the front audio jack is non functioning. The back one plays music fine but the front one refuses to play. Are there any fixes? My drivers are up to date and my headphones are working fine.

Thanks

reubenno · Jul 16, 2013

The headphones are also not being recognised even when plugged into the working port

Hawkeye22 · Jul 16, 2013

Did you go into the realtek audio manager and set it to the front ports or at the very least to auto detect the jacks?

Also be sure you have the front panel jacks wired to the motherboard correctly.

reubenno · Jul 16, 2013

In realtek the front panel buttons are selected, how do you set it to autodetect the jacks?

Thanks.

Hawkeye22 · Jul 17, 2013

It depends on what version of the realtek audio manager you use. In this sample, it's listed as "disable front panel jack detection" which would need unchecked. You'll need to dig through your realtek audio manager until you find the setting.

http://www.rm.com/support/technicalarticle.asp?cref=tec1173066&nav=0

reubenno · Jul 17, 2013

Problem solved. I just changed the Windows 7 audio settings and it seemed to work out fine.
Thanks very much for the help!

Captain_Hindsight · Jan 18, 2014

reubenno :

Hi! I have the same problem

What settings did you change?

Thx!

reubenno · Jan 18, 2014

Captain_Hindsight :

Hi, I went to the control panel, then hardware and sound, then manage audio devices, on the playback tab you should have an option for either the speakers on your pc or the plugged in headphones. Right click on the desired one and click enable. That should get it working, hope i helped

Captain_Hindsight · Jan 18, 2014

reubenno :

Thank you for the fast reply.

It seems my problem is slightly different.

My Front audio Jack detection has issues. I have to change the default device manually - it just refuses to mute the speakers when I plug the Headphones in.
It worked with my old MB, so I am certain it's the new MB. Double checked the BIOS settings and tried out 3 different drivers.

My Realtek Control:

The "advanced" settings:

This is how it should look like:

Would appreciate any ideas.

reubenno · Jan 19, 2014

Captain_Hindsight :

reubenno :

Thank you for the fast reply.

It seems my problem is slightly different.

My Front audio Jack detection has issues. I have to change the default device manually - it just refuses to mute the speakers when I plug the Headphones in.
It worked with my old MB, so I am certain it's the new MB. Double checked the BIOS settings and tried out 3 different drivers.

My Realtek Control:

The "advanced" settings:

This is how it should look like:

Would appreciate any ideas.

Hi, I can only really think of 2 things.
1) try reinstalling your mobo and realtek drivers.
2) make sure the speakers are disabled and your headphones are enabled. also try plugging your headphone through your monitor and the audio from the monitor/speakers attached to the monitor may transfer?

reubenno · Jan 19, 2014

Captain_Hindsight :

reubenno :

Thank you for the fast reply.

It seems my problem is slightly different.

My Front audio Jack detection has issues. I have to change the default device manually - it just refuses to mute the speakers when I plug the Headphones in.
It worked with my old MB, so I am certain it's the new MB. Double checked the BIOS settings and tried out 3 different drivers.

My Realtek Control:

The "advanced" settings:

This is how it should look like:

Would appreciate any ideas.

Hi, I can only really think of 2 things.
1) try reinstalling your mobo and realtek drivers.
2) make sure the speakers are disabled and your headphones are enabled. also try plugging your headphone through your monitor and the audio from the monitor/speakers attached to the monitor may transfer?

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