Ping but Can't Browse!
Tags:
- Networking
Last response: in Networking
curtistoms
July 16, 2013 11:29:02 PM
Hi all,
I have a very frustrating issue: I can successfully "ping" website names from the command line, but all of my internet browsers say "page cannot be displayed" or "Server not found."
Machine:
Win7 x64
Dell Inspiron 15
I have tried everything I can think of:
1) Basics: Wifi switch, network cables
2) Repair Adapter
3) Reinstall Drivers
4) Boot in Safe Mode w/ Networking
5) Virus/Malware/Rootkit/Adware Scans
6) Ran Norton Removal Tool (even though I didn't have Norton)
7) ipconfig /release /renew
8) Flush DNS
9) netsh winsock reset
10) No proxies set -> all default obtain automatically.
11) Uninstall all 3rd Party Firewalls/Antivirus, Turn Off Windows Firewall
12) Check hosts.ini has 127.0.0.1 localhost
I think it must be a Windows setting since it still happens in Safe Mode with Networking, but that's just my hunch.
I'm really stuck on this one and would appreciate any help.
Thank you very much!
I have a very frustrating issue: I can successfully "ping" website names from the command line, but all of my internet browsers say "page cannot be displayed" or "Server not found."
Machine:
Win7 x64
Dell Inspiron 15
I have tried everything I can think of:
1) Basics: Wifi switch, network cables
2) Repair Adapter
3) Reinstall Drivers
4) Boot in Safe Mode w/ Networking
5) Virus/Malware/Rootkit/Adware Scans
6) Ran Norton Removal Tool (even though I didn't have Norton)
7) ipconfig /release /renew
8) Flush DNS
9) netsh winsock reset
10) No proxies set -> all default obtain automatically.
11) Uninstall all 3rd Party Firewalls/Antivirus, Turn Off Windows Firewall
12) Check hosts.ini has 127.0.0.1 localhost
I think it must be a Windows setting since it still happens in Safe Mode with Networking, but that's just my hunch.
I'm really stuck on this one and would appreciate any help.
Thank you very much!
More about : ping browse
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Reply to curtistoms
HopelessNoob
July 16, 2013 11:32:30 PM
smorizio
July 16, 2013 11:37:56 PM
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curtistoms said:
Hi all, I have a very frustrating issue: I can successfully "ping" website names from the command line, but all of my internet browsers say "page cannot be displayed" or "Server not found."
Machine:
Win7 x64
Dell Inspiron 15
I have tried everything I can think of:
1) Basics: Wifi switch, network cables
2) Repair Adapter
3) Reinstall Drivers
4) Boot in Safe Mode w/ Networking
5) Virus/Malware/Rootkit/Adware Scans
6) Ran Norton Removal Tool (even though I didn't have Norton)
7) ipconfig /release /renew
8) Flush DNS
9) netsh winsock reset
10) No proxies set -> all default obtain automatically.
11) Uninstall all 3rd Party Firewalls/Antivirus, Turn Off Windows Firewall
12) Check hosts.ini has 127.0.0.1 localhost
I think it must be a Windows setting since it still happens in Safe Mode with Networking, but that's just my hunch.
I'm really stuck on this one and would appreciate any help.
Thank you very much!
If you can ping a host but not open it in a browser, then I suspect that your browser settings have been compromised. Check for any proxy settings that may have been configured by malware. Furthermore, try using a different browser.
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Reply to Pinhedd
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curtistoms
July 17, 2013 12:52:04 PM
Thank you for your suggestions so far! I really just want to get it figured out...
So far I can confirm:
The computer shows this behavior when on a network alone or with other PCs.
IPv4 & 6 are installed.
All IP/DNS settings are set to "Auto".
I have tried both IE and Mozilla Firefox. Even the interactive internet help pages in Safe Mode will not display due the connection issue and windows updates do not work.
Router is set as DNS server and DNS is working as I can ping www.yahoo.com with successful replies.
My next steps I will try is to uninstall & re-install the browsers. And then maybe re-set up the router.
Keep any new suggestions coming!
Thanks
So far I can confirm:
The computer shows this behavior when on a network alone or with other PCs.
IPv4 & 6 are installed.
All IP/DNS settings are set to "Auto".
I have tried both IE and Mozilla Firefox. Even the interactive internet help pages in Safe Mode will not display due the connection issue and windows updates do not work.
Router is set as DNS server and DNS is working as I can ping www.yahoo.com with successful replies.
My next steps I will try is to uninstall & re-install the browsers. And then maybe re-set up the router.
Keep any new suggestions coming!
Thanks
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Reply to curtistoms
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smorizio
July 18, 2013 2:46:38 AM
curtistoms
July 19, 2013 7:05:10 PM
Hi all, just wanted to post an update, as I've found some more information that is "hopefully" useful:
In the Command Prompt:
a) ping www.google.com - Works
b) ping 74.125.237.83 - Works
c) nslookup www.google.com - Works. Gives a list of Google IP addresses.
In Firefox's URL bar:
d) www.google.com - Does not work. Server not found.
e) 74.125.237.83 - WORKS and takes me to Google page!
Soooo....this may indeed be a DNS issue. I had initially ruled it out because of (a) above, but now (e) makes me think its DNS. I will contact my ISP to figure out my correct DNS settings and then get back with results...
Thanks and if anyone knows anything else here that would be great!
PS - smorizio Thank you for your suggestion; I have already covered this in #(5) from the initial post.
In the Command Prompt:
a) ping www.google.com - Works
b) ping 74.125.237.83 - Works
c) nslookup www.google.com - Works. Gives a list of Google IP addresses.
In Firefox's URL bar:
d) www.google.com - Does not work. Server not found.
e) 74.125.237.83 - WORKS and takes me to Google page!
Soooo....this may indeed be a DNS issue. I had initially ruled it out because of (a) above, but now (e) makes me think its DNS. I will contact my ISP to figure out my correct DNS settings and then get back with results...
Thanks and if anyone knows anything else here that would be great!
PS - smorizio Thank you for your suggestion; I have already covered this in #(5) from the initial post.
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Reply to curtistoms
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curtistoms said:
Hi all, just wanted to post an update, as I've found some more information that is "hopefully" useful:In the Command Prompt:
a) ping www.google.com - Works
b) ping 74.125.237.83 - Works
c) nslookup www.google.com - Works. Gives a list of Google IP addresses.
In Firefox's URL bar:
d) www.google.com - Does not work. Server not found.
e) 74.125.237.83 - WORKS and takes me to Google page!
Soooo....this may indeed be a DNS issue. I had initially ruled it out because of (a) above, but now (e) makes me think its DNS. I will contact my ISP to figure out my correct DNS settings and then get back with results...
Thanks and if anyone knows anything else here that would be great!
PS - smorizio Thank you for your suggestion; I have already covered this in #(5) from the initial post.
If you can ping google.com in the command prompt then your ISP settings are fine and your TCP stack is fine. The problem is definitely with your browser configuration.
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Best solution
EdSec
January 20, 2014 4:29:52 AM
Curtis
I don't have a solution.
But I'd like to know what worked for you if you got it going again in the end.
I have the exact same issue on the same type of machine (Dell laptop Win7 64bit)
I too have tried everything I can thing of, vis
+ re-booted my router
+ re-booted my laptop
+ uninstalled and re-installed all 3 driver updates Sujay gave me (which has caused wireless connection to need fixing too)
+ checked DNS server IP address is the same on good and bad computers
+ checked that DNS server and DNS settings for IPv4 are set to "Obtain DNS server automatically" and "Obtain an IP address automatically”
+ Checked these same settings work fine on the other computer
+ Flushed the DMS cache
+ Tried both IE and Chrome
+ Cleared all history form both browsers
+ re-set winsock using: netsh winsock reset catalog (resets winsock entries)
+ re-set TCPIP stack using: netsh int ip reset reset.log hit (resets TCP/IP stack)
+ Done a full virus scan with Trend micro
+ checked that a numeric IP address typed into Chrome address bar does work (IE doesn’t allow this as always adds “http/” which messes it up)
+ Did a system restore to before it happened
Chrome can display a web page if I type its IP address directly into the browser but anything with a url-type address fails. Hence my Outlook email also fails as the
Any ideas?
Thanks a bunch
Ed
I don't have a solution.
But I'd like to know what worked for you if you got it going again in the end.
I have the exact same issue on the same type of machine (Dell laptop Win7 64bit)
I too have tried everything I can thing of, vis
+ re-booted my router
+ re-booted my laptop
+ uninstalled and re-installed all 3 driver updates Sujay gave me (which has caused wireless connection to need fixing too)
+ checked DNS server IP address is the same on good and bad computers
+ checked that DNS server and DNS settings for IPv4 are set to "Obtain DNS server automatically" and "Obtain an IP address automatically”
+ Checked these same settings work fine on the other computer
+ Flushed the DMS cache
+ Tried both IE and Chrome
+ Cleared all history form both browsers
+ re-set winsock using: netsh winsock reset catalog (resets winsock entries)
+ re-set TCPIP stack using: netsh int ip reset reset.log hit (resets TCP/IP stack)
+ Done a full virus scan with Trend micro
+ checked that a numeric IP address typed into Chrome address bar does work (IE doesn’t allow this as always adds “http/” which messes it up)
+ Did a system restore to before it happened
Chrome can display a web page if I type its IP address directly into the browser but anything with a url-type address fails. Hence my Outlook email also fails as the
Any ideas?
Thanks a bunch
Ed
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acos
February 3, 2014 3:32:48 PM
EdSec said:
CurtisI don't have a solution.
But I'd like to know what worked for you if you got it going again in the end.
I have the exact same issue on the same type of machine (Dell laptop Win7 64bit)
I too have tried everything I can thing of, vis
+ re-booted my router
+ re-booted my laptop
+ uninstalled and re-installed all 3 driver updates Sujay gave me (which has caused wireless connection to need fixing too)
+ checked DNS server IP address is the same on good and bad computers
+ checked that DNS server and DNS settings for IPv4 are set to "Obtain DNS server automatically" and "Obtain an IP address automatically”
+ Checked these same settings work fine on the other computer
+ Flushed the DMS cache
+ Tried both IE and Chrome
+ Cleared all history form both browsers
+ re-set winsock using: netsh winsock reset catalog (resets winsock entries)
+ re-set TCPIP stack using: netsh int ip reset reset.log hit (resets TCP/IP stack)
+ Done a full virus scan with Trend micro
+ checked that a numeric IP address typed into Chrome address bar does work (IE doesn’t allow this as always adds “http/” which messes it up)
+ Did a system restore to before it happened
Chrome can display a web page if I type its IP address directly into the browser but anything with a url-type address fails. Hence my Outlook email also fails as the
Any ideas?
Thanks a bunch
Ed
Hello,
I have experienced the same issue and managed track down the problem. It was the system-wide proxy. The reason that ping and tracert are working correctly is because they bypass the system-wide proxy. Internet Explorer and Chrome use the system wide-proxy when making their requests. Open Firefox instead and configure it not to use a proxy or obtain the proxy automatically, and check each time if that fixed it. If you have used a network profiling tool, that needs to change your proxy, which crashed on you and was forcefully closed, it might not have had the change to revert your system-wide proxy, like I have with Fiddler. Next you have to configure your system-wide proxy, http://answers.oreilly.com/topic/675-how-to-configure-p....
Hope this helps,
Cos
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EdSec
February 4, 2014 3:52:08 AM
acos said:
EdSec said:
CurtisI don't have a solution.
But I'd like to know what worked for you if you got it going again in the end.
I have the exact same issue on the same type of machine (Dell laptop Win7 64bit)
I too have tried everything I can thing of, vis
+ re-booted my router
+ re-booted my laptop
+ uninstalled and re-installed all 3 driver updates Sujay gave me (which has caused wireless connection to need fixing too)
+ checked DNS server IP address is the same on good and bad computers
+ checked that DNS server and DNS settings for IPv4 are set to "Obtain DNS server automatically" and "Obtain an IP address automatically”
+ Checked these same settings work fine on the other computer
+ Flushed the DMS cache
+ Tried both IE and Chrome
+ Cleared all history form both browsers
+ re-set winsock using: netsh winsock reset catalog (resets winsock entries)
+ re-set TCPIP stack using: netsh int ip reset reset.log hit (resets TCP/IP stack)
+ Done a full virus scan with Trend micro
+ checked that a numeric IP address typed into Chrome address bar does work (IE doesn’t allow this as always adds “http/” which messes it up)
+ Did a system restore to before it happened
Chrome can display a web page if I type its IP address directly into the browser but anything with a url-type address fails. Hence my Outlook email also fails as the
Any ideas?
Thanks a bunch
Ed
Hello,
I have experienced the same issue and managed track down the problem. It was the system-wide proxy. The reason that ping and tracert are working correctly is because they bypass the system-wide proxy. Internet Explorer and Chrome use the system wide-proxy when making their requests. Open Firefox instead and configure it not to use a proxy or obtain the proxy automatically, and check each time if that fixed it. If you have used a network profiling tool, that needs to change your proxy, which crashed on you and was forcefully closed, it might not have had the change to revert your system-wide proxy, like I have with Fiddler. Next you have to configure your system-wide proxy, http://answers.oreilly.com/topic/675-how-to-configure-p....
Hope this helps,
Cos
Cos, thanks for that.
Unfortunately Firefox doesn't work either. I've tried all the possible settings, vis:
no proxy
Auto-detect
Use system proxy settings
When I check in Internet Options the LAN settings have the proxy option un-ticked
I don't use dial up of vpn to connect to the internet
If I select "set up" a new internet connection it tells me I'm already connected (but of course it still can't actually resolve urls) so in practice I have no internet or email on this machine.
Looks like I'll have to remove everything, reformat and start re-building the whole thing from scratch.
I should have stuck to XP SP3 which was at least stable!
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Daif
February 9, 2014 4:43:24 AM
hello everyone, have you figure out something? i'm having the same problem with: my.kaspersky.com only...
can ping it from cmd but no browser would open it
ps: - strange enough that i can open it on my smart phone but not on the tow laptop and two pc's that i have
- i've tried every idea mentioned in the post
- i even formatted one pc to roll out malware or virus case
thanks for your help
Daif
can ping it from cmd but no browser would open it
ps: - strange enough that i can open it on my smart phone but not on the tow laptop and two pc's that i have
- i've tried every idea mentioned in the post
- i even formatted one pc to roll out malware or virus case
thanks for your help
Daif
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EdSec
February 10, 2014 1:50:24 AM
Daif,
I finally resolved my problem by re-installing Windows (actually 'upgrading' it so as to avoid having to re-install all my applications). So it was definitely a windows corruption in my case. Yours is different I think. Could it be your laptop and smartphone are set to use a different DNS servers? If so it might be that the laptop DNS server just has a bad entry for Kaspersky? Only thing I can think of I'm afraid.
Regards
Ed
I finally resolved my problem by re-installing Windows (actually 'upgrading' it so as to avoid having to re-install all my applications). So it was definitely a windows corruption in my case. Yours is different I think. Could it be your laptop and smartphone are set to use a different DNS servers? If so it might be that the laptop DNS server just has a bad entry for Kaspersky? Only thing I can think of I'm afraid.
Regards
Ed
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Daif
February 10, 2014 12:03:41 PM
Ed
first of all, thanks for your respond.
then don't let me talking about ping and cmd fool you that i'm a geek
taking that in consideration and the fact that after all the search and reading that i did, your idea about the DNS sounds the most likely my issue, how can i check that?
thanks in advance
Daif
first of all, thanks for your respond.
then don't let me talking about ping and cmd fool you that i'm a geek
taking that in consideration and the fact that after all the search and reading that i did, your idea about the DNS sounds the most likely my issue, how can i check that?
thanks in advance
Daif
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EdSec
February 14, 2014 5:26:09 AM
Daif
On a PC or laptop in Win 7 go to control Panel and,
Network and Internet
Right-click your connection to open the properties
Select TCP/IP v4
Properties
There you can select either “Obtain DNS server automatically” or specify an address.
The default is “obtain automatically” so likely that’s what you have.
You can change it to 8.8.8.8. which Goggle’s DNS service
Then see if that makes any difference
You can likely find out what DNS youe smartphone is using somewhere in it’s menus but I can’t help you with that one.
Good luck
Ed
On a PC or laptop in Win 7 go to control Panel and,
Network and Internet
Right-click your connection to open the properties
Select TCP/IP v4
Properties
There you can select either “Obtain DNS server automatically” or specify an address.
The default is “obtain automatically” so likely that’s what you have.
You can change it to 8.8.8.8. which Goggle’s DNS service
Then see if that makes any difference
You can likely find out what DNS youe smartphone is using somewhere in it’s menus but I can’t help you with that one.
Good luck
Ed
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IELC Lab
February 21, 2014 10:54:02 AM
In addition to flushing the DNS, etc. I tried this:
1) I manually put Google's DNS service in the TCP/IPv4 IP address -not the DNS- and let it choose a default Subnet. Of course, when I tested it NOTHING worked, not even the websites that previously displayed.
2) I reset the the TCP/IPv4 to automatic, restarted IE, and it's working fine. I think this indirectly reflushed some other settings
Hardly orthodox, but it fixed the problem. Be sure to close the Internet settings dialog boxes after each switch.
Good luck to all of you and thanks for the suggestions.
IELC Lab
1) I manually put Google's DNS service in the TCP/IPv4 IP address -not the DNS- and let it choose a default Subnet. Of course, when I tested it NOTHING worked, not even the websites that previously displayed.
2) I reset the the TCP/IPv4 to automatic, restarted IE, and it's working fine. I think this indirectly reflushed some other settings
Hardly orthodox, but it fixed the problem. Be sure to close the Internet settings dialog boxes after each switch.
Good luck to all of you and thanks for the suggestions.
IELC Lab
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BeRniTo
March 15, 2014 11:29:04 PM
Hi everybody!
I'm having this same issue but occasionally, and had it using a Mac and a Windows laptop too.
I think it's my modem/router (all in one; my ISP gave it to me) but the only way I found to fix it when the problem starts is to disconnect from the network and connect again.
I didn't try to write the IP directly to the browser but ping works OK. I will try next time I have the issue.
I'm thinking in buying a router and use my ISP modem/router just as a modem. I'm pretty sure that's the problem but I can't find a reason yet.
Cheers!
UPDATE: ping works fine, but entering the IP in the browser does nothing... same problem... more weird is that I can still browse Facebook, having it opened before the issue started...
I'm having this same issue but occasionally, and had it using a Mac and a Windows laptop too.
I think it's my modem/router (all in one; my ISP gave it to me) but the only way I found to fix it when the problem starts is to disconnect from the network and connect again.
I didn't try to write the IP directly to the browser but ping works OK. I will try next time I have the issue.
I'm thinking in buying a router and use my ISP modem/router just as a modem. I'm pretty sure that's the problem but I can't find a reason yet.
Cheers!
UPDATE: ping works fine, but entering the IP in the browser does nothing... same problem... more weird is that I can still browse Facebook, having it opened before the issue started...
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mark_2_1
April 12, 2014 8:44:16 AM
I believe the problem causes by either of two reasons:
1.) TCP stack corrupted.
for this netsh reset int ip logfile or netsh reset winsock
should do it.
If that does not work,
2.) Some antivirus software blocked access.
In my case it was McAfee HIPS (Host intrusion prevention service)
deinstall McAfee Host intrusion prevention worked.
It is tricky to deinstall the HIPS.
You need to disable the service first. Go to regedit
HKLM\SYSTEM\CurrentControlSet\Services
Find service and change the "start" DWORD to 4
restart computer.
Now in register find GUID of your HIPS
HKLM\Software\Microsoft\Windows\CurentVersion\Uninstall\
you might have to search displayname to find the HIPS.
And copy the string value of ModifyPath
in command prompt paste there with
MsiExec.exe /X{GUID} REMOVE=ALL
That will do it.
It took me good 4 hours on google to find that.
The interesting part of the story is I have HIPS on for years, I never has that problem before. Could it cause by Win 95 de-supported recently?
1.) TCP stack corrupted.
for this netsh reset int ip logfile or netsh reset winsock
should do it.
If that does not work,
2.) Some antivirus software blocked access.
In my case it was McAfee HIPS (Host intrusion prevention service)
deinstall McAfee Host intrusion prevention worked.
It is tricky to deinstall the HIPS.
You need to disable the service first. Go to regedit
HKLM\SYSTEM\CurrentControlSet\Services
Find service and change the "start" DWORD to 4
restart computer.
Now in register find GUID of your HIPS
HKLM\Software\Microsoft\Windows\CurentVersion\Uninstall\
you might have to search displayname to find the HIPS.
And copy the string value of ModifyPath
in command prompt paste there with
MsiExec.exe /X{GUID} REMOVE=ALL
That will do it.
It took me good 4 hours on google to find that.
The interesting part of the story is I have HIPS on for years, I never has that problem before. Could it cause by Win 95 de-supported recently?
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rickwo
April 13, 2014 8:13:25 AM
Sorry - no sol'n, just another bump of the question...
I had this problem turn on immediately after running SlimCleaner on my registry and file system. It didn't seem to find much, other than a few FireFox plugins I'd installed and a couple of suspect files in the cache. But when I rebooted and opened FF, every link returned "Server Not Found". Same thing in IE-8. Like curtistoms, I can get a page in FF if I enter its IP address but not if I use its URL. (This doesn't work in IE.) At a command prompt I can use ping and nslookup with either an IP or URL and it works. Other apps and services, like updaters, that connect using an IP address work; those that use a URL, like my Thunderbird mail client, fail in a way consistent with not finding a server.
The environments is:
- Platforms: Lenovo E530 Thinkpad running Win7 Home with all updates; homebrew desktop running XP-sp3 with all updates.
- Browsers: FireFox v23.0.1; IE v11.0.96; MozillaThunderbird mail client v24.4.0.
- Network: ASUS RT-N66U router, set up as a WAP in pass-through mode, behind a Cisco/TELUS cable box. The ASUS is at 172.16.0.1 and provides DHCP to both computers.
The desktop and my iPhone both connect and browse successfully.
Here's what I've tried so far:
- scan with Malwarebytes, BitDefender and Ad-Aware (files and registry)
- ipconfig /release /renew
- flush the DNS cache
- check for a system proxy - set to 'Auto' (Control Panel>Internet Options>Networking)
- check for browser proxies - set to 'Auto' (Tools>Options>Network in FF)
- check HOSTS for anything that shouldn't be there
- boot into Safe Mode w/ networking
- disable all virus/malware scanners and all firewalls except the Cisco NAT
- reset the IP stack (netsh reset int ip resetlog.log)
- reset Winsock (netsh reset winsock)
The only things I can think of now are to re-install drivers, then Win7 (update/repair if possible).
Does anybody have any other ideas?
I had this problem turn on immediately after running SlimCleaner on my registry and file system. It didn't seem to find much, other than a few FireFox plugins I'd installed and a couple of suspect files in the cache. But when I rebooted and opened FF, every link returned "Server Not Found". Same thing in IE-8. Like curtistoms, I can get a page in FF if I enter its IP address but not if I use its URL. (This doesn't work in IE.) At a command prompt I can use ping and nslookup with either an IP or URL and it works. Other apps and services, like updaters, that connect using an IP address work; those that use a URL, like my Thunderbird mail client, fail in a way consistent with not finding a server.
The environments is:
- Platforms: Lenovo E530 Thinkpad running Win7 Home with all updates; homebrew desktop running XP-sp3 with all updates.
- Browsers: FireFox v23.0.1; IE v11.0.96; MozillaThunderbird mail client v24.4.0.
- Network: ASUS RT-N66U router, set up as a WAP in pass-through mode, behind a Cisco/TELUS cable box. The ASUS is at 172.16.0.1 and provides DHCP to both computers.
The desktop and my iPhone both connect and browse successfully.
Here's what I've tried so far:
- scan with Malwarebytes, BitDefender and Ad-Aware (files and registry)
- ipconfig /release /renew
- flush the DNS cache
- check for a system proxy - set to 'Auto' (Control Panel>Internet Options>Networking)
- check for browser proxies - set to 'Auto' (Tools>Options>Network in FF)
- check HOSTS for anything that shouldn't be there
- boot into Safe Mode w/ networking
- disable all virus/malware scanners and all firewalls except the Cisco NAT
- reset the IP stack (netsh reset int ip resetlog.log)
- reset Winsock (netsh reset winsock)
The only things I can think of now are to re-install drivers, then Win7 (update/repair if possible).
Does anybody have any other ideas?
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edioilha
April 23, 2014 11:51:32 AM
hliufai
May 2, 2014 9:58:13 PM
EdSec said:
DaifOn a PC or laptop in Win 7 go to control Panel and,
Network and Internet
Right-click your connection to open the properties
Select TCP/IP v4
Properties
There you can select either “Obtain DNS server automatically” or specify an address.
The default is “obtain automatically” so likely that’s what you have.
You can change it to 8.8.8.8. which Goggle’s DNS service
Then see if that makes any difference
You can likely find out what DNS youe smartphone is using somewhere in it’s menus but I can’t help you with that one.
Good luck
Ed
--------
Thanks Edsec . It worked for me. I typed 8.8.8.8 for DNS server and it worked. I then returned it to automatically and still works
best Regds
Hliu
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BijanEg
May 30, 2014 8:01:23 PM
BijanEg
May 30, 2014 8:10:11 PM
Oh my god! why should I find the solution right after my last comment, but after 1 year of having this issue?!
Ok, so I opened the Norton security suite, installed as part of an xfinity subscription, and in Security section it has somewhere saying "Block all network access". It was unblocked! I then Blocked it and Unblocked it again!
Now all the browsers work and life seems different! full of opportunities..
Ok, so I opened the Norton security suite, installed as part of an xfinity subscription, and in Security section it has somewhere saying "Block all network access". It was unblocked! I then Blocked it and Unblocked it again!
Now all the browsers work and life seems different! full of opportunities..
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Reply to BijanEg
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narora
June 6, 2014 1:01:10 AM
mark_2_1 said:
I believe the problem causes by either of two reasons:1.) TCP stack corrupted.
for this netsh reset int ip logfile or netsh reset winsock
should do it.
If that does not work,
2.) Some antivirus software blocked access.
In my case it was McAfee HIPS (Host intrusion prevention service)
deinstall McAfee Host intrusion prevention worked.
It is tricky to deinstall the HIPS.
You need to disable the service first. Go to regedit
HKLM\SYSTEM\CurrentControlSet\Services
Find service and change the "start" DWORD to 4
restart computer.
Now in register find GUID of your HIPS
HKLM\Software\Microsoft\Windows\CurentVersion\Uninstall\
you might have to search displayname to find the HIPS.
And copy the string value of ModifyPath
in command prompt paste there with
MsiExec.exe /X{GUID} REMOVE=ALL
That will do it.
It took me good 4 hours on google to find that.
The interesting part of the story is I have HIPS on for years, I never has that problem before. Could it cause by Win 95 de-supported recently?
Yes it comes out option 2 for me : McAfee Firewall , just turned off all works well. Thanks Everyone
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Reply to narora
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Kiyrl
July 5, 2014 12:54:46 PM
damoon goshtaei
July 22, 2014 8:35:49 PM
Pinhedd said:
curtistoms said:
Hi all, I have a very frustrating issue: I can successfully "ping" website names from the command line, but all of my internet browsers say "page cannot be displayed" or "Server not found."
Machine:
Win7 x64
Dell Inspiron 15
I have tried everything I can think of:
1) Basics: Wifi switch, network cables
2) Repair Adapter
3) Reinstall Drivers
4) Boot in Safe Mode w/ Networking
5) Virus/Malware/Rootkit/Adware Scans
6) Ran Norton Removal Tool (even though I didn't have Norton)
7) ipconfig /release /renew
8) Flush DNS
9) netsh winsock reset
10) No proxies set -> all default obtain automatically.
11) Uninstall all 3rd Party Firewalls/Antivirus, Turn Off Windows Firewall
12) Check hosts.ini has 127.0.0.1 localhost
I think it must be a Windows setting since it still happens in Safe Mode with Networking, but that's just my hunch.
I'm really stuck on this one and would appreciate any help.
Thank you very much!
If you can ping a host but not open it in a browser, then I suspect that your browser settings have been compromised. Check for any proxy settings that may have been configured by malware. Furthermore, try using a different browser.
thanx. its work.
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Reply to damoon goshtaei
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kruks17
August 19, 2014 12:56:37 AM
Being Able to ping website & unable to open in any browser is really frustrating. Well tried a hell lot of options & don't want to reset my windows.
Finally found one command that set it all straight.
What to do?
1. Run Command Prompt as Administrator
2. Type: netsh winsock reset
3. It will ask for a restart
4. Restart & its all working just fine.
Finally found one command that set it all straight.
What to do?
1. Run Command Prompt as Administrator
2. Type: netsh winsock reset
3. It will ask for a restart
4. Restart & its all working just fine.
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Reply to kruks17
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fakenameQ
August 30, 2014 6:56:22 AM
OK the same happened to me and this is how I fixed it.
Situation-
I am running a hotspot from my linux machine and was the sharing net (which I was getting through a dongle).
Solution-
Manually set the DNS preference of the connected machines to 8.8.8.8 (google's DNS server) or 8.8.4.4 (Also do this for IPv6 if you want).
Cheers
Situation-
I am running a hotspot from my linux machine and was the sharing net (which I was getting through a dongle).
Solution-
Manually set the DNS preference of the connected machines to 8.8.8.8 (google's DNS server) or 8.8.4.4 (Also do this for IPv6 if you want).
Cheers
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ContractOne
September 8, 2014 6:57:20 AM
Having same issue and I have tried all of the solutions above.
Windows Server 2008 R2 Ent can ping cdw.com. google.com but IE, Firefox & Chrome (all new installs) cannot resolve a website.
I have a number of desktops running on the same network with the same network settings (gateway, DNS etc.) all static. The desktops can hit the internet through a browser but a number of the servers cannot.
All computers say they are connected to the internet in network settings.
Windows Server 2008 R2 Ent can ping cdw.com. google.com but IE, Firefox & Chrome (all new installs) cannot resolve a website.
I have a number of desktops running on the same network with the same network settings (gateway, DNS etc.) all static. The desktops can hit the internet through a browser but a number of the servers cannot.
All computers say they are connected to the internet in network settings.
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Reply to ContractOne
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optitech
September 11, 2014 10:25:37 AM
kymummer
September 18, 2014 8:50:15 AM
Majidak
September 19, 2014 2:57:04 PM
shivar23
September 22, 2014 3:14:58 AM
I had the same problem and this was resolved after setting the config shown below in my Win 7 laptop:
Control panel -> Network and Sharing Center -> Change adapter setting -> right click on connection & click on properties -> TCP/IPv4 - Properties -> Obtain DNS server address automatically
I was using my laptop in another country after obainting a temporary internet connection and looks the ISP have changed the above setting with preferred DNS server IP and apparently this caused the issue when I returned to my home country.
Control panel -> Network and Sharing Center -> Change adapter setting -> right click on connection & click on properties -> TCP/IPv4 - Properties -> Obtain DNS server address automatically
I was using my laptop in another country after obainting a temporary internet connection and looks the ISP have changed the above setting with preferred DNS server IP and apparently this caused the issue when I returned to my home country.
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Matthew Brown
September 25, 2014 3:41:58 PM
Hmm.... try this people. Go to Start>Run and type in CMD and press enter. Run these commands.
C:
cd "\WINDOWS\system32\drivers\etc"
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
netsh winsock reset all
netsh int ip reset all
This should really wipe everything IP/TCP/DNS related, so that would probably fix it. Often, the problem is that the hosts file has been corrupted and, in turn, stops everything from functioning without any real visible signs.. Anyways, good luck.
C:
cd "\WINDOWS\system32\drivers\etc"
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
netsh winsock reset all
netsh int ip reset all
This should really wipe everything IP/TCP/DNS related, so that would probably fix it. Often, the problem is that the hosts file has been corrupted and, in turn, stops everything from functioning without any real visible signs.. Anyways, good luck.
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springerrr
October 3, 2014 8:17:19 PM
JertexSpatz
less than a minute ago
Re: Can Ping, but not browse the Internet . . . . Excellent Response:
The following steps have restored Internet access from my browsers on two different machines. Thank you
1) Virus scan with Malwarebytes and SuperAntispyware
2) Full Scan with whatever installed (and updated) Antivirus is installed, we like AVG
3) Flush DNS
4) From a command prompt with administrator privileges "netsh winsock reset" - reboot
5) No proxies set -> all default obtain automatically.
6) Temorarily disable A/V then Firewall
7) Check "hosts" file only has 127.0.0.1 localhost and pointing to the server
So far we have successfully repaired an XP and a Windows 7 Pro computer, We are scheduling a road trip to update a 2003 server with the same issue.
Thank you
David Spatz ~ Jertex Networks ~ www.Jertex.com
The following steps have restored Internet access from my browsers on two different machines. Thank you
1) Virus scan with Malwarebytes and SuperAntispyware
2) Full Scan with whatever installed (and updated) Antivirus is installed, we like AVG
3) Flush DNS
4) From a command prompt with administrator privileges "netsh winsock reset" - reboot
5) No proxies set -> all default obtain automatically.
6) Temorarily disable A/V then Firewall
7) Check "hosts" file only has 127.0.0.1 localhost and pointing to the server
So far we have successfully repaired an XP and a Windows 7 Pro computer, We are scheduling a road trip to update a 2003 server with the same issue.
Thank you
David Spatz ~ Jertex Networks ~ www.Jertex.com
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