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Weird Windows 7 Notebook Crashes, Black Screen and Static Noise

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July 17, 2013 5:52:04 AM

I have a HP Pavillion dv6-2193el running Windows 7. Today I had another total crash where my screen went grey (not really black, it's greyish, like when turned on and waiting for the login screen) with a never ending static noise, I had to remove the battery and turned it on.
This is the third time I had this problem. The first one, over a year ago, was when I was doing a Skype call with a friend while playing Minecraft, he wanted to see a server of mine so I used the option to let the other user see what's happening on your screen. First and only time I used that, because of the crash.
The second one, was a month ago when I was playing with the Nintendo DS Emulator Desmume, got the crash after twenty minutes. The developers told me the emulator may drain a lot of resources, but I've never had this problem with any other NDS emulator.
Today it happened while I was playing my newly bought Thief Gold from Steam, a 15 years old game, still ten minutes into the game.
I really don't know what to think, I might understand the first two cases, but playing a 1998 game? I checked around the web and some suggest changing the video card, but I can't, obviously, do that. I think the drivers may be old, but I can't find my specific model on the Nvidia website (GeForce GT 230M) so I dunno where to download them. I don't have this problem with more recent games, even from the 2008-2009 era, those were the only times it happened to me. I don't know what to do, I don't want to risk corrupting a filesystem file or something by doing this hard resets.
Thanks in advance, let me know if more information is needed.
a c 354 $ Windows 7
a b α HP
July 17, 2013 5:56:18 AM

3 crashes in a year is not that big of an issue, is this the only time this has happened? What if you re-run the exact same thing that caused the crash, did the same thing happen again? If not, you just had a random system issue.

The drivers for the laptop you'd get from the laptop vendor.
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July 17, 2013 6:04:58 AM

hang-the-9 said:
3 crashes in a year is not that big of an issue, is this the only time this has happened? What if you re-run the exact same thing that caused the crash, did the same thing happen again? If not, you just had a random system issue.

The drivers for the laptop you'd get from the laptop vendor.


The fact is I don't want to try because I don't want to risk causing some damage to the pc, aside from the personal data there are a lot of things I'd lose the entire summer re-installing. I fear removing the battery during a crash might damage something, tell me if this is a stupid thought.
On the NVidida website, if I recall, there were drivers for the GeForce GT 230, not the GeForce GT 230M. I know it's the mobile version of the GeForce GT 230 for notebooks, are drivers the same?
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a c 354 $ Windows 7
a b α HP
July 17, 2013 6:41:12 AM

Do not use the nVidia drivers for the laptop, laptop video cards are supported by the laptop vendor, not by the maker of the chip. If you want to try new or different drivers, check the laptop support site.

Not sure where you got an idea about removing the battery when it crashes, but it's not a good idea. As far as data goes, you need to do backups on it anyway, hard-drives fail often aside from any other issues that may happen. Without seeing when the crashes happen, you can't do much with seeing where the issue is. As things stand, 3 lock ups in a year is more or less normal.
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July 17, 2013 6:46:46 AM

hang-the-9 said:
Do not use the nVidia drivers for the laptop, laptop video cards are supported by the laptop vendor, not by the maker of the chip. If you want to try new or different drivers, check the laptop support site.


Oh didn't get that, thank you. I'll check it.

hang-the-9 said:
Not sure where you got an idea about removing the battery when it crashes, but it's not a good idea. As far as data goes, you need to do backups on it anyway, hard-drives fail often aside from any other issues that may happen. Without seeing when the crashes happen, you can't do much with seeing where the issue is. As things stand, 3 lock ups in a year is more or less normal.


Well, that's the only thing I can do for unlocking it. Now that I think about it, maybe I've never tried keeping the power button pressed or the usual stuff. Does that work too?
I think after someone answers the last question, I'll keep from posting until I'll have another crash. I'll try playing the game more, so we'll see if it crashes again or today's was just a coincidence.
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a c 354 $ Windows 7
a b α HP
July 17, 2013 7:15:34 AM

If you hold in the power button for a bit, it will shut down. And make sure you back things up in any case.
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