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Front panel Audio not working

Last response: in Motherboards
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July 17, 2013 6:06:41 AM

I have a MSI ZH77A-G43 motherboard with a NZXT 210 case. My problem is that the front panel audio ports don't work. They appear to be plugged in properly and Windows does recognize that the port exist (under "playback devices" and "recording devices" but it never recognizes it when the earphones or mike are plugged in. The back panel ports work fine.
Does anyone know how to fix this?
Thank-you for your help in advance.
a c 478 V Motherboard
July 17, 2013 6:12:20 AM

Make sure you have the newest Realtek drivers installed. In the realteck control panel is a button or check mark to turn on or off the front audio.
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July 17, 2013 7:30:21 AM

smorizio said:
Make sure you have the newest Realtek drivers installed. In the realteck control panel is a button or check mark to turn on or off the front audio.


I did that and now Windows says the device is plugged in and sound is coming out, but no sound is actually coming out of my earphones.
Any ideas?
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a c 478 V Motherboard
July 17, 2013 11:22:49 AM

ChecK both realtec and windows sound panel that the mute button not on.
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July 17, 2013 4:40:09 PM

smorizio said:
ChecK both realtec and windows sound panel that the mute button not on.


Both of the volume controls are on full. Nothing seems to be muted.
Any other ideas?
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Best solution

a c 478 V Motherboard
July 17, 2013 8:49:33 PM

Make sure your mb bios is up to date could be a bios bug. Look in realteck see if it set to digital output or analog.
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February 24, 2014 12:18:00 AM

Halfdanr said:
smorizio said:
ChecK both realtec and windows sound panel that the mute button not on.


Both of the volume controls are on full. Nothing seems to be muted.
Any other ideas?


tick the box that says disable front jack panel detection. it worked for me!!(in realtek control panel)
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April 9, 2014 10:24:52 PM

I finally found this. I went into the realtek folder in program files and opened the largest size file and it opened the audio manager. once there youll see a small folder icon in the top left corner just underneath "device advanced settings" click that and it gives the disable front panel detection option. everything works fine now filename was RAVcpl64 theres also an earlier version labeled RtkNGUI64
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April 24, 2014 5:12:53 PM

multigame3 said:
Halfdanr said:
smorizio said:
ChecK both realtec and windows sound panel that the mute button not on.


Both of the volume controls are on full. Nothing seems to be muted.
Any other ideas?


tick the box that says disable front jack panel detection. it worked for me!!(in realtek control panel)


This worked for me as well!!! Genius! Thank you!
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June 25, 2014 5:33:20 PM

davisgeor said:
I finally found this. I went into the realtek folder in program files and opened the largest size file and it opened the audio manager. once there youll see a small folder icon in the top left corner just underneath "device advanced settings" click that and it gives the disable front panel detection option. everything works fine now filename was RAVcpl64 theres also an earlier version labeled RtkNGUI64


thank you sir!
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!