Computer Randomly Restarts

Nick Jung · Jul 17, 2013

Just rebuilt my entire PC recently.....

Motherboard- Biostar Hi-Fi A85W
Chipset- AMD A4-5400 processor
8GB of RAM
Brand new power supply- Corsair TX650
just added new heasetsink- Enermax ETS-T40

My issue is that my PC randomly restarts or freezes up(when you see the colored lines on your monitor) usually when I run a program or run virus scans... even when I do windows updates... I also wiped my hard drive and installed fresh windows 7. And my CPU temperatures keep jumping from 39 Celsius to like 65 Celsius randomly... Need some help please

ronintexas · Jul 17, 2013

Did you remove the old thermal paste and apply new?

Go into the event viewer and see if there are messages as to why it restarted:

http://windows.microsoft.com/en-us/windows-vista/open-event-viewer

Nick Jung · Jul 17, 2013

Yes I removed the old and added new thermal paste as how the heatsink installation guide showed me how to

Nick Jung · Jul 17, 2013

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 7/16/2013 11:46:01 PM
Event ID: 108
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: Nick-PC
Description:
Application of user policy caused a slow down in the system start up process:
Name : PreShellInit
Total Time : 121185ms
Degradation Time : 117185ms
Incident Time (UTC) : 2013-07-17T04:40:17.765200500Z
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>108</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4002</Task>
<Opcode>33</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2013-07-17T04:46:01.633407000Z" />
<EventRecordID>16</EventRecordID>
<Correlation ActivityID="{032C2900-F800-0000-3011-B8BCA782CE01}" />
<Execution ProcessID="1636" ThreadID="3788" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Nick-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2013-07-17T04:40:17.765200500Z</Data>
<Data Name="NameLength">13</Data>
<Data Name="Name">PreShellInit</Data>
<Data Name="TotalTime">121185</Data>
<Data Name="DegradationTime">117185</Data>
</EventData>
</Event>

I got this as a Critical Error once, and a few warning messages

ronintexas · Jul 17, 2013

There should be an error that indicates why the computer was restarted - i.e. power problem, heat related, unknown (I hate these), etc...

Nick Jung · Jul 17, 2013

Not seeing anything like that, all the errors just say that a service took too long to startup and other things like that

Nick Jung · Jul 17, 2013

Just got the BSOD after a random restart. I unplugged everything and removed hardware and reinstalled everything and plugged in all back in to make sure everything was seated right, and still restarting and now giving me BSOD

ronintexas · Jul 17, 2013

Try this: http://www.nirsoft.net/utils/blue_screen_view.html

This will allow you to view the actual BSOD codes.

Nick Jung · Jul 18, 2013

I am thinking it may be my Processor overloading and overheating, thinking the processor can't handle it..... Any input?

ronintexas · Jul 19, 2013

If the processor was overheating - you should have something in your BSOD or Event Viewer than indicates shutting down because of the heat problem. When you examine the logs (Event Viewer) and BSOD (Nirsoft Viewer), 99% of the time, you will find the likely cause.

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Computer Randomly Restarts

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