Cannot install usb 3.0 drivers

Matt Wick

Honorable
Apr 24, 2013
22
0
10,520
ok so my mobo has 2 usb 3.0 ports and i've never had trouble installing the drivers till now
i recently reformatted my HDD and i go to install my 3.0 drivers
i downloaded them off the manufacturer's website but the installer just says cannot detect the hardware.
yet when i go into device manager they're right there but i can't update through that sooo i'm a little stuck
i mean it's not the end of the world if i can't use em.... hell i went quite a while without my front usb ports lol
but i would like to be able to use them if i ever get 3.0 compatible hardware
so any help would be great.
thanks in advance
 

xcrossroadsx

Distinguished
Dec 13, 2011
247
1
18,860
My first suggestion is to right click on the device in device manager and uninstall it. If the option to delete the drivers for this device is available, make sure to do so. Afterwards, restart your computer and try and install the drivers from the manufacturer's website.
Good luck.