Hello again Toms COmmunity,
I am asking you guys about this because I cannot find a thread with updated information that can help me.
I am running the most current versions of Avast (8) and Thunderbird (17.0.7) and need help ensuring that avast will be able to scan all my ingoing and outgoing messages. What settings do I need on both accounts to ensure this??
Are you having other issues? Possibly malware turning the scanner off? I've been using avast and thunderbird for quite a few years and haven't run into this problem. I'm currently running the newest version of avast and thunderbird. When I look at the mail shield, it reports 129 messages scanned, no infections.
At the very least, I'd try reinstalling avast after fully purging it from your system. Sometimes the default avast uninstaller doesn't do a good job of removing stuff. This will nuke it.