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Can't attach files in Outlook 2007

Last response: in Windows XP
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July 18, 2013 6:39:39 AM

Good Morning,
Since a few days ago I can't attach files in my Outlook 2007.

Only can attach files if they are at my Desktop.

In all other cases7folders (inclusive My Documents and it's subfolders), when I try to attach a file it opens a pop-up window saying:

"It wasn't possible to locate the file (filename.extension)"

Note that the message above is a translation, since I use the Portuguese version, so the sense is that but, in Outlook english version, some word may not correspond exactly.
Can someone give some tip on how to solve this problem?

Thank you very much for your help.

Luis J.

Best solution

September 9, 2013 3:58:28 PM

luisj said:
Good Morning,
Since a few days ago I can't attach files in my Outlook 2007.

Only can attach files if they are at my Desktop.

In all other cases7folders (inclusive My Documents and it's subfolders), when I try to attach a file it opens a pop-up window saying:

"It wasn't possible to locate the file (filename.extension)"

Note that the message above is a translation, since I use the Portuguese version, so the sense is that but, in Outlook english version, some word may not correspond exactly.
Can someone give some tip on how to solve this problem?

Thank you very much for your help.

Luis J.


I'm having the same issue. Were you ever able to figure it out? Mine's on an XP machine in a domain environment and I'm only able to attach files that aren't shared/synced over the network. Oh, I'm also running Office 2010, but the issue is the same.

I did find a work around. The file you're trying to attach, right click it and select Send to > Email contact. It'll attach without an issue. A pain in the ass because you can't attach files to reply messages, but it works.

I've tried repairing the office installation, disabling and even uninstalling antivirus agents and plugins, and running Outlook in safemode without success. I suspect it was a windows patch that broke it, as it was working fine last week, but first day in this week, it's broken.
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March 5, 2014 1:28:19 AM

BJ Lewis said:
luisj said:
Good Morning,
Since a few days ago I can't attach files in my Outlook 2007.

Only can attach files if they are at my Desktop.

In all other cases7folders (inclusive My Documents and it's subfolders), when I try to attach a file it opens a pop-up window saying:

"It wasn't possible to locate the file (filename.extension)"

Note that the message above is a translation, since I use the Portuguese version, so the sense is that but, in Outlook english version, some word may not correspond exactly.
Can someone give some tip on how to solve this problem?

Thank you very much for your help.

Luis J.


I'm having the same issue. Were you ever able to figure it out? Mine's on an XP machine in a domain environment and I'm only able to attach files that aren't shared/synced over the network. Oh, I'm also running Office 2010, but the issue is the same.

I did find a work around. The file you're trying to attach, right click it and select Send to > Email contact. It'll attach without an issue. A pain in the ass because you can't attach files to reply messages, but it works.

I've tried repairing the office installation, disabling and even uninstalling antivirus agents and plugins, and running Outlook in safemode without success. I suspect it was a windows patch that broke it, as it was working fine last week, but first day in this week, it's broken.



Hi, I am having the same problem, only to the My documents I cant attached. All the other location like desktop and other drives I can attached. I tried to move the directory of My Documents to other drive and can attached with no issue. But when I restart the computer it went back to the same problem. Thank you co much for your help. Mark
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