- Jul 18, 2013
- 2
- 0
- 10,510
First off, specs
Dell XPS 9100
Intel i7 930
ATI Raedon 5670 HD
Windows 7 Express
Can't find info on the mobo, believed to be a dell customized mobo to fit the CPU
Some Soundblaster soundcard
Dell 525w PSU, just upgraded to a Corsair 600W (thought this would fix the problem but it is still there)
Bare with me please on this one as it is beyond frustrating.
Also, I did work and read through the guide on this site that was put together, still couldn't diagnose it.
Now, this computer just turned 3, been running smoothly ever since now, so about two weeks ago, my computer would randomly shut off while being used, whether it was idle or hardcore gaming, it would randomly shut off (No correlation found between the load the computer took on and when it would shut off). After a week of the random shut offs, when I would restart the computer after one of these shut offs, it would immediately shut down, and then begin this start up, shutoff, start up, shutoff cycle until I remove the power cable. After I put the cable back in and started the computer, it would load okay and normal until it reached desktop where it would then shutoff, this shutoff did not initiate the on, off, on, off cycle previously mentioned. Starting the computer again for the third time now would lead to absolutely no problems and smooth running/loading. This normal running stayed well, normal for a few days until it repeated the whole full cycle explained before. This is when I swapped for the higher watt, newer, tested power supply. Immediately after swapping the PSU, the computer started normal and ran for about two hours before shutting down. It turned back on itself and loaded up to the logon screen, so I logged on and played a game for about six hours until it shut down. This is where the new problem arose. When I tried to startup this time, it gave me the option to launch startup repair or launch normal. I did a normal launch and it after the dell screen loaded and it began to show the windows 7 logo, it shut off. Ever since then, when I choose to launch normally, that happens. Choosing startup repair locks me in a 30 minute waiting period where it asks to do a system restore, I choose yes and the computer restarted after 5 minutes and the same two choices, startup repair or normal launch.
I did find that wonderful step by step guide you guys put together, love it, but unfortunately tried it all, no solution. I did "breadbox" it as well, disconnecting everything except CPU, CPU heatsink and PSU. Listening to the mobo beeps, it recognized that it didn't have RAM and the Video card. After I placed the video card in, I got 5 beeps which translates to a dead mobo CMOS battery. After it beeped the sequence one time however, the CPU fan started spinning ridiculously fast, and would require me to shut it down manually. Today, after trying many of these troubleshooting tips, It keeps doing the same thing mentioned above, however, the last time I tried to start it up, it actually shut down before anything could load.
I examined everything for burns or damages, even took the CPU out to check it out, nothing, just a large amount of dust.
As of right now I don't know what to think anymore, I'd love for someone to take a crack at it because I have no idea anymore.
Some other useful information to keep in mind when thinking about this that I should have mentioned before:
-For the last few months my CPU would actively reach a temperature of about 78-85 degrees Celsius when under a decent load an an idle temp of about 73-74. The mobo however, even under stressful situations, never went past 58 degrees Celsius
-The day before I installed the new PSU, I was running a Mcafee full scan and playing a game at the same time, my computer randomly shut off about 5 minutes into the scan, the CPU fan started spinning extremely fast and the computer shut off, I believe this was due to the CPU overheating and shutting down as a precaution.
L-astly, the day I installed the new PSU, after the first shut down two hours in, before the next shut down (about 6 hours in), I left the case off to see if it would cool down the components, which it did in fact, the CPU temp was lowered about 20 degrees, the mobo about 5 degrees.
All temperatures we're measured with a program called Speccy.
Thanks and hope someone could figure something out.
Dell XPS 9100
Intel i7 930
ATI Raedon 5670 HD
Windows 7 Express
Can't find info on the mobo, believed to be a dell customized mobo to fit the CPU
Some Soundblaster soundcard
Dell 525w PSU, just upgraded to a Corsair 600W (thought this would fix the problem but it is still there)
Bare with me please on this one as it is beyond frustrating.
Also, I did work and read through the guide on this site that was put together, still couldn't diagnose it.
Now, this computer just turned 3, been running smoothly ever since now, so about two weeks ago, my computer would randomly shut off while being used, whether it was idle or hardcore gaming, it would randomly shut off (No correlation found between the load the computer took on and when it would shut off). After a week of the random shut offs, when I would restart the computer after one of these shut offs, it would immediately shut down, and then begin this start up, shutoff, start up, shutoff cycle until I remove the power cable. After I put the cable back in and started the computer, it would load okay and normal until it reached desktop where it would then shutoff, this shutoff did not initiate the on, off, on, off cycle previously mentioned. Starting the computer again for the third time now would lead to absolutely no problems and smooth running/loading. This normal running stayed well, normal for a few days until it repeated the whole full cycle explained before. This is when I swapped for the higher watt, newer, tested power supply. Immediately after swapping the PSU, the computer started normal and ran for about two hours before shutting down. It turned back on itself and loaded up to the logon screen, so I logged on and played a game for about six hours until it shut down. This is where the new problem arose. When I tried to startup this time, it gave me the option to launch startup repair or launch normal. I did a normal launch and it after the dell screen loaded and it began to show the windows 7 logo, it shut off. Ever since then, when I choose to launch normally, that happens. Choosing startup repair locks me in a 30 minute waiting period where it asks to do a system restore, I choose yes and the computer restarted after 5 minutes and the same two choices, startup repair or normal launch.
I did find that wonderful step by step guide you guys put together, love it, but unfortunately tried it all, no solution. I did "breadbox" it as well, disconnecting everything except CPU, CPU heatsink and PSU. Listening to the mobo beeps, it recognized that it didn't have RAM and the Video card. After I placed the video card in, I got 5 beeps which translates to a dead mobo CMOS battery. After it beeped the sequence one time however, the CPU fan started spinning ridiculously fast, and would require me to shut it down manually. Today, after trying many of these troubleshooting tips, It keeps doing the same thing mentioned above, however, the last time I tried to start it up, it actually shut down before anything could load.
I examined everything for burns or damages, even took the CPU out to check it out, nothing, just a large amount of dust.
As of right now I don't know what to think anymore, I'd love for someone to take a crack at it because I have no idea anymore.
Some other useful information to keep in mind when thinking about this that I should have mentioned before:
-For the last few months my CPU would actively reach a temperature of about 78-85 degrees Celsius when under a decent load an an idle temp of about 73-74. The mobo however, even under stressful situations, never went past 58 degrees Celsius
-The day before I installed the new PSU, I was running a Mcafee full scan and playing a game at the same time, my computer randomly shut off about 5 minutes into the scan, the CPU fan started spinning extremely fast and the computer shut off, I believe this was due to the CPU overheating and shutting down as a precaution.
L-astly, the day I installed the new PSU, after the first shut down two hours in, before the next shut down (about 6 hours in), I left the case off to see if it would cool down the components, which it did in fact, the CPU temp was lowered about 20 degrees, the mobo about 5 degrees.
All temperatures we're measured with a program called Speccy.
Thanks and hope someone could figure something out.
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