I upgraded to 8gb of RAM but it says 2 usable

Justin Little

Honorable
Jul 19, 2013
2
0
10,510
I have an Acer Aspire 5733z-4851 running windows 7 home premium 64bit. it came with 4gb ram stock. today i upgraded to 8 but it still says 4 and only 2 usable. HELP
 
Solution

Try flashing the BIOS to the latest version with just the old memory and then install the memory. Also check if your BIOS has a memory remap feature and if it has then try remapping it (refer your manual). Or go to Msconfig and in the System Configuration window click the Boot tab, click Advanced options…, and uncheck Maximum memory.

Or read this article - http://www.codenamewindows.com/?p=1168

Good luck!!

Legohouse

Honorable
May 13, 2013
1,019
0
11,960

Try flashing the BIOS to the latest version with just the old memory and then install the memory. Also check if your BIOS has a memory remap feature and if it has then try remapping it (refer your manual). Or go to Msconfig and in the System Configuration window click the Boot tab, click Advanced options…, and uncheck Maximum memory.

Or read this article - http://www.codenamewindows.com/?p=1168

Good luck!!
 
Solution