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testing and optimizing tools

Last response: in Business Computing
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July 20, 2013 2:08:25 AM

guys,
as i recently started a small pc store, i am still looking for a fast way to optimize slow pc's(whats wrong whit them) and too troubleshoot mallfunctioning or non starting pc's(and laptops offcourse).

the problem is, tools like the passmark kit, pcdiagnostics.eu and pcdocter, are to expensive for me. they cost 500 or more euro's(sometimes even every year).

so, what tools do you guys use to test the slow or non working customer pc's?

pcdiagnostics.eu has a so called techbench toolkit, not sure if its worth the money(expensive).
I myselve use the free tools like the free ccleaner, superantispyware but the problem is, that when using those, most of the pc's are still slow :-(
August 6, 2013 4:31:06 AM

anyone? am testing slimcleaner now, but am still missing features.
which tools do you guys use when a user is complaining about a slow pc ?
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August 6, 2013 6:45:03 AM

There's not going to be any replacement for good knowledge and troubleshooting skills. That's why people are bringing their computers to be worked on by you. Our office doesn't use any expensive utilities that magically optimize computers and fix whatever ails them. It comes down to having the skills and experience to know how to handle what the problem is. If you have viruses, there are tons of free utilities out there widely used to remove everything, and if not, then Google is your friend. Look up the malware or virus type, and there's usually a pretty good guide on manual removal of it. 90% of the viruses we see in our shop are the exact same thing anyways, just a slightly different appearance or flavor to it is all.

And when it comes to optimizing a system, again, that comes down to simply having someone who is skilled enough to know what needs done, like removal of automatic startup applications, temporary file cleanup, defrag, etc. You don't need to spend hundreds or even thousands on specialized software when you can do fine with a few clicks from a knowledgeable person.
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August 15, 2013 4:08:04 AM

choucove said:
There's not going to be any replacement for good knowledge and troubleshooting skills. That's why people are bringing their computers to be worked on by you. Our office doesn't use any expensive utilities that magically optimize computers and fix whatever ails them. It comes down to having the skills and experience to know how to handle what the problem is. If you have viruses, there are tons of free utilities out there widely used to remove everything, and if not, then Google is your friend. Look up the malware or virus type, and there's usually a pretty good guide on manual removal of it. 90% of the viruses we see in our shop are the exact same thing anyways, just a slightly different appearance or flavor to it is all.

And when it comes to optimizing a system, again, that comes down to simply having someone who is skilled enough to know what needs done, like removal of automatic startup applications, temporary file cleanup, defrag, etc. You don't need to spend hundreds or even thousands on specialized software when you can do fine with a few clicks from a knowledgeable person.


many thanks for your reply, but it is not that simple. Even when youre the smartest guru in the world, when starting up a business, you dont only need clients but you also need the time to privode them fast with the best service they can get.

You cannot check a pc fully manual because thats taking to much time. Powerfull tooling is necessary to clean up,optimize,check a pc for your customer. The only problem is, according to the adds, every program one can buy optimizes and speed ups your pc. But when working with tools, must of them dont do what they promise.
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Best solution

August 15, 2013 7:06:19 AM

My experience with most of those "optimizing" utilities is they do far more harm than any good. A few good free utilities like BartPE disks, CCleaner, etc. and a few hours of a technician sitting in front of the computer with a couple others waiting on scans, and you're pretty well set. Our turn around time on most computer cleanups (including full virus removals, removals of junkware, fine tuning OS settings, etc.) is about two days. Sometimes if it's a nasty cleanup it may take three. That's far better than average time.
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August 27, 2013 3:06:37 AM

You can get complete information about this from the Google if you have the net. It contains solution for everything.
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