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Possible Hard Drive Failure

Tags:
  • Dell Inspiron
  • Chkdsk
  • Storage
  • Hard Drives
Last response: in Storage
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July 20, 2013 12:07:25 PM

Hi
I bought a Dell Inspiron 15 about two weeks ago and I started hearing clicking noises. I restarted and ran the CheckDisk and it stopped. Should I be worried about a hard drive failure in the future.

In Properties, it says the hard drive is a Hitachi.

Laptop: http://www.bestbuy.com/site/Dell+-+Inspiron+15.6%26%233...

More about : hard drive failure

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a b G Storage
July 20, 2013 12:14:36 PM

backup all you data asap!

if you ever think you go hdd problem backup your data. if you unable to run a full check disk then you most likely have a faulty hdd. i would take it back and get it swapped out or take it somewhere to have the hdd tested.
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July 20, 2013 12:16:21 PM

Thanks for the quick response. It's moderately new, so there is not that much important data yet. I backed up files I needed. Should I go to Best Buy or Dell to replace the hard drive?
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a b G Storage
July 20, 2013 12:19:43 PM

i live in the uk so not sure what your rights are where you live. but i would take the laptop in it's box with all the packing (if you still have it) and go back to best buy and see if they will swap it out for another one.

if you can't take it back to best buy then give dell a call and get a RMA on your laptop.
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a c 951 G Storage
July 20, 2013 12:21:39 PM

SpaceShuttleEndeavour said:
Thanks for the quick response. It's moderately new, so there is not that much important data yet. I backed up files I needed. Should I go to Best Buy or Dell to replace the hard drive?


If you got it from BestBuy two weeks ago, take it there.

Did you create the Restore disks when you first got it? If not...they will either sell it to you as part of the drive replacement, or just replace the bare drive and send you on your way.
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a c 951 G Storage
July 20, 2013 12:29:23 PM

SpaceShuttleEndeavour said:
Yes. I did backup the OS to a USB Flash Drive.


What do you mean "backup the OS"? Created via whatever Restore method Dell includes? Or just make a copy on the USB?
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July 20, 2013 12:30:18 PM

I used the Dell Backup Software. I have tried it and it is bootable.
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a c 951 G Storage
July 20, 2013 12:50:20 PM

SpaceShuttleEndeavour said:
I used the Dell Backup Software. I have tried it and it is bootable.


Then you're fine. Take it back, and they'll probably put in a new drive. They may or may not send it off to do that.
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