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Can I fix rattling vibration on 7870 GPU fan or is it an RMA ?

Last response: in Graphics & Displays
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July 20, 2013 2:38:16 PM

I'm looking for some advice about a Sapphire 7870 OC edition graphics card I bought recently. Everything works fine, apart from at load, the fan makes a rattling vibration sound. I actually only hear it when I finish a game and the card is cooling down but it is there when I'm actually gaming (I can hear it in the quiet bits). The rattle continues until it gets right down to idle temps.

Is there an easy fix for this problem, maybe by reseating the fan, applying some oil/grease, etc. This is just to avoid the hassle of sending it back to the supplier who is an online company. They may just tell me to get in touch with Sapphire also. Either way, its hassle I'd rather avoid if there is a simple fix.

Or, is it something I should be concerned about as its likely to indicate worse problems later on ?

Thanks in advance

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a b U Graphics card
July 24, 2013 4:52:11 PM

RMA. The little shipping cost is worth it. Fan rattle is not a good sign this early on especially if you plan on keeping it for 1+ years. Why should you fix a manufacturing defect? Heck, I'll call customer support to waive the shipping label.

I would only consider reseating the fan if RMA was no longer an option.

Never had a bad experience with RMA, but I buy from Newegg mostly.
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July 25, 2013 7:05:04 AM

Actually, the card has started having black screen crashes in Tomb Raider and DOTA 2after playing for 15 - 20 minutes. Shame I didn't read about the possibility of these problems before buying the card but I guess its a bit of a lottery it seems with all models from AMD and Nvidia.

@theclouds: Thanks for your response - thats spurred me on to go through the RMA process (which I hate). Luckily, my online supplier has agreed to take the card back so this avoids me having to send it to Sapphire in the Czech Republic, and having to deal with Sapphire directly. Hopefully the supplier will replace it for a new good one.
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a b U Graphics card
July 25, 2013 3:48:02 PM

I'm happy to hear it. You're actually lucky this happened in the RMA time frame. Silver lining in everything.

Don't forget to mark this thread solved to close it. Good luck with your next graphics card lottery. I'm sure it'll be fine. Cheers.
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October 3, 2013 9:12:36 AM

Did you eventually get a new GPU, or the old one just got a repair? And have you had the rattling sound since? I have a similar problem and am wondering what your experiences are.
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October 3, 2013 12:38:15 PM

gary king said:
Did you eventually get a new GPU, or the old one just got a repair? And have you had the rattling sound since? I have a similar problem and am wondering what your experiences are.


In fact, the main reason I returned it was because of black screen problems every 15 mins or so, but there was a rattling noise - or so I thought.

I got a new card as a replacement and I've had one or two black screens in 2 months so thats not bad.

I have heard the rattling when its been running above a certain temp but I actually think its something else in my system that is vibrating when the GPU is at a high fan speed, so I'm afraid I can't offer any insights unfortunately.

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