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the display driver has stopped responding etc

Last response: in Graphics & Displays
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July 20, 2013 10:11:12 PM

So I was getting this error intermittently but it got worse and worse until it was occurring every few minutes. I ended up taking out the Radeon 6670 and going with the onboard (hd4200) display instead. Well, the error hasn't occurred since which obviously points to a problem with the 6670. Well I don't know what the problem is...I went through all the usual steps: uninstalled and reinstalled the drivers (and all folders to do with ATI/AMD);cleaned the reg;spyware/antivirus;updated directx and windows 7;
Am I possibly looking at a failing video card here? Could that be the issue?
July 21, 2013 1:03:14 AM

Are you overclocking at all ? That brought about that problem for me and I had to really tweak my overclock to get rid of the error.

However, the bad news is that the error you are having is extremely common and can occur because of many, many reasons, and it happens for lots of GPUs, old and new.
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July 21, 2013 6:49:26 AM

frenchy70 said:
Are you overclocking at all ? That brought about that problem for me and I had to really tweak my overclock to get rid of the error.

However, the bad news is that the error you are having is extremely common and can occur because of many, many reasons, and it happens for lots of GPUs, old and new.


no not overclocking. (dont think so lol. maybe I did long time ago and forget). So this could be a whole range of things? I can definitely narrow it down to the graphics as since I've been using onboard there's be no problem at all.
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July 21, 2013 7:13:18 AM

Well, absolutely its the graphics card. I have had the same error plague me with a 5770 and a 5850, both Sapphire. Right now, I have a Sapphire 7870 and (touch wood), it hasn't given me that problem at all, under any of the circumstances I was used to seeing it.

It seems that something has changed in your system since you say its getting worse ?

On your question about if your card is on the way out, have temps changed ? I assume you are monitoring temps - are they 'normal' ?

Otherwise, if you want to rule out all of the possibilities, you will have to put aside a day and Google all the known fixes on this.

To help you out, the top fixes, from what I remember are:

* uninstall drivers, reboot in safe mode, use Driver Sweeper, reboot in safe mode to complete, reboot normal, reinstall latest drivers (Sapphire even told me to use Beta drivers from AMD, didn't make a difference).

* in relation to the above, some people say to uninstall (or not install) Catalyst Control Center - that didn't do anything

* Microsoft has an automatix fix in case TDR timeout are an issue

* a lot of people have had luck (including for me on my 5770) by increasing the 2D clocks and also, the 2D/idle volts.

* sometimes its to do with multi monitor set-ups - at one time, my 5770 didn't increase the clocks for 2 monitors so I'd get GPU crashes at the desktop which gave the same error message

* if its at the desktop particularly while surfing, try disabling hardware acceleration in your browser. With my AMD cards, I notice that even when browsing, the clocks are bouncing up to max for 3D more just because I scrolled down a web page. Uses more volts, increases temps and can possibly cause instability for some systems.

Oh, that reminds me, I only ever had this problem at the desktop - never in a game or 3D app. You didn't say when it is happening, which will help us narrow it down.

Thats it for the basics - I found lots more marginal fixes (because on my 5850 it only had this error when overclocking my CPU - perhaps something to do with the PCI Express frequency on my P55 system).

If yo want any more help, let us know a bit more about when the problem happens and your specs.
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July 21, 2013 8:33:54 AM

frenchy70 said:
Well, absolutely its the graphics card. I have had the same error plague me with a 5770 and a 5850, both Sapphire. Right now, I have a Sapphire 7870 and (touch wood), it hasn't given me that problem at all, under any of the circumstances I was used to seeing it.

It seems that something has changed in your system since you say its getting worse ?

On your question about if your card is on the way out, have temps changed ? I assume you are monitoring temps - are they 'normal' ?

Otherwise, if you want to rule out all of the possibilities, you will have to put aside a day and Google all the known fixes on this.

To help you out, the top fixes, from what I remember are:

* uninstall drivers, reboot in safe mode, use Driver Sweeper, reboot in safe mode to complete, reboot normal, reinstall latest drivers (Sapphire even told me to use Beta drivers from AMD, didn't make a difference).

* in relation to the above, some people say to uninstall (or not install) Catalyst Control Center - that didn't do anything

* Microsoft has an automatix fix in case TDR timeout are an issue

* a lot of people have had luck (including for me on my 5770) by increasing the 2D clocks and also, the 2D/idle volts.

* sometimes its to do with multi monitor set-ups - at one time, my 5770 didn't increase the clocks for 2 monitors so I'd get GPU crashes at the desktop which gave the same error message

* if its at the desktop particularly while surfing, try disabling hardware acceleration in your browser. With my AMD cards, I notice that even when browsing, the clocks are bouncing up to max for 3D more just because I scrolled down a web page. Uses more volts, increases temps and can possibly cause instability for some systems.

Oh, that reminds me, I only ever had this problem at the desktop - never in a game or 3D app. You didn't say when it is happening, which will help us narrow it down.

Thats it for the basics - I found lots more marginal fixes (because on my 5850 it only had this error when overclocking my CPU - perhaps something to do with the PCI Express frequency on my P55 system).

If yo want any more help, let us know a bit more about when the problem happens and your specs.


Thanks so much for these solutions. Haven't tried any yet but heres my specs......
ta785g3hd motherboard
4 g ram
radeon 6670
amd athlon II x2

The error was mainly happening when browsing. I had another error while playing games....cant remember the actual message but it was something to do with a driver too, but a different message. I dont think it's heat related. Yeah, everythings running hotter than normal in this 90 degree weather but im not exceeding 50c on average. I will start going through the list you gave me this afternoon. Thanks again!

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