Internet isn't working on other 'user acount' (Windows XP)

Cyed Jaffery

Honorable
Jul 21, 2013
2
0
10,510
On Friday my internet was not working I called to my ISP, after diagnosing he said that there is may something with your windows, re-install it!. After that I try to fix the problem by my self. I tried to created a new 'user Account', and the internet in working normal on this newly added account but not working on the old account one!! :(
HELP!!!
 
Solution
There are a few possible causes to this issue.

1. Static IP settings on the user account that is not broken.
2. Proxy settings on iyour web browser
3. Firewall/Internet security issues.


Some more information will be needed, we can start with the firewall as that is easiest.
If you use something like norton or mcafee try right clicking the icon (lower right by the time) there is usually an option to disable the firewall. Try disablng that.

As far as proxy settings, what web browser are you using? Internet explorer, firefox, chrome?

To fix static ip issues, follow the following procedure

Click Start->Run
Type ncpa.cpl and press enter

Right click on the Local Area Network Connection
Click properties
Click Internet Protocol (not the...

vnet

Honorable
Jul 24, 2013
47
0
10,560
There are a few possible causes to this issue.

1. Static IP settings on the user account that is not broken.
2. Proxy settings on iyour web browser
3. Firewall/Internet security issues.


Some more information will be needed, we can start with the firewall as that is easiest.
If you use something like norton or mcafee try right clicking the icon (lower right by the time) there is usually an option to disable the firewall. Try disablng that.

As far as proxy settings, what web browser are you using? Internet explorer, firefox, chrome?

To fix static ip issues, follow the following procedure

Click Start->Run
Type ncpa.cpl and press enter

Right click on the Local Area Network Connection
Click properties
Click Internet Protocol (not the check box click the words so it highlights)
Click properties make sure that the selected boxes are the "automatically detect" options, for both ip address and DNS

If they are not, select them, if they are close out all of those windows and move on.

Let me know how it works out,
 
Solution

Cyed Jaffery

Honorable
Jul 21, 2013
2
0
10,510


I deleted that account, btw thanks :)