Hi,
I recently had a problem with my laptop, Dell Inspiring. It used to turn on enabling me to use the computer momentarily, then if I tried opening any thing else it wouldn't work. On the top bar it said not responding If I tried to shut down the laptop it would get stuck on "logging off" and would only turn off if I kept holding the power button for 3 seconds.
So I decided to find a solution and ended up on a video on YouTube "Windows Explorer not responding fix" where it asked to delete browser helper object keys from hpkeys_local_machine . Once i did this and rebooted the computer it would turn on for less then a second then turn off instantly then turn on again. On the screen it says "computer didn't shut down properly" and some other messages. I can access bios on the computer with out any problems.
Please help me fix this!
I recently had a problem with my laptop, Dell Inspiring. It used to turn on enabling me to use the computer momentarily, then if I tried opening any thing else it wouldn't work. On the top bar it said not responding If I tried to shut down the laptop it would get stuck on "logging off" and would only turn off if I kept holding the power button for 3 seconds.
So I decided to find a solution and ended up on a video on YouTube "Windows Explorer not responding fix" where it asked to delete browser helper object keys from hpkeys_local_machine . Once i did this and rebooted the computer it would turn on for less then a second then turn off instantly then turn on again. On the screen it says "computer didn't shut down properly" and some other messages. I can access bios on the computer with out any problems.
Please help me fix this!
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