windows wont start up

hi,
my computer worked fine the past few days but today when i tried starting it, it wont work. it "load files" but then moves to a black screen and after couple of minutes it shows the blue windows screen with nothing on it and from here nothing happens. help?
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More about windows wont start
  1. What's new? can you post system specs? virus scan?
  2. i cant open the computer so how can do these things? sorry if i sound dumb im not good with computers. and i forgot i say its a laptop, hp 4310s
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