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New Laptop - "check media fail" and then "No bootable devices"

Last response: in Laptops & Notebooks
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July 22, 2013 8:02:33 AM

Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
The first day was fine; did setup and installed basic programs.
However the next day it ended up in a repair loop saying "Toshiba is searching for a solution..etc" and then restarting.
And now when we turn on the computer it comes up with a black screen saying "Check media" followed by "fail" after a few seconds. And then it says "No bootable devices"
I don't really know how to proceed. My thinking is that it can't recognise the HDD. I can get into the BIOS but that's about it.
Any help would be appreciated. Thanks kindly
a b D Laptop
July 22, 2013 8:06:47 AM

if it new, return it.
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a b D Laptop
July 22, 2013 8:13:10 AM

You are correct. The BIOS can no longer recognize the hard drive as a bootable device. This could be for a number of reasons. Your best bet, if it is still under warranty, is going to be to bring it back to where you purchased it. They should be able to either fix it quickly, or replace the hard drive in the event that the hard drive has failed mechanically and can't be fixed through software.
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September 21, 2013 2:04:05 AM

11205397,0,1369336 said:
Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
The first day was fine; did setup and installed basic programs.
However the next day it ended up in a repair loop saying
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September 21, 2013 2:06:45 AM

Toshiba c850-855 check media fail..no bootable device problem. to boot from CD and to format the hard disk first check bios setup new option "Secure boot" option disabled....
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October 4, 2013 10:30:22 AM

HaveNotAClue said:
Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
The first day was fine; did setup and installed basic programs.
However the next day it ended up in a repair loop saying "Toshiba is searching for a solution..etc" and then restarting.
And now when we turn on the computer it comes up with a black screen saying "Check media" followed by "fail" after a few seconds. And then it says "No bootable devices"
I don't really know how to proceed. My thinking is that it can't recognise the HDD. I can get into the BIOS but that's about it.
Any help would be appreciated. Thanks kindly


Anwar Hassen said:
Toshiba c850-855 check media fail..no bootable device problem. to boot from CD and to format the hard disk first check bios setup new option "Secure boot" option disabled....

===============
Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.

good luck,
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Best solution

November 16, 2013 3:32:09 AM

If you're still having trouble I found a fix that works for me.

In bios go to, advanced/system configuration/boot mode
Change it to CSM Boot
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November 17, 2013 9:39:46 AM

Turanphoenix said:
If you're still having trouble I found a fix that works for me.

In bios go to, advanced/system configuration/boot mode
Change it to CSM Boot


thanks Turanphoenix, this worked for me
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December 18, 2013 3:47:28 AM

Netsanet Getnet said:
HaveNotAClue said:
Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
The first day was fine; did setup and installed basic programs.
However the next day it ended up in a repair loop saying "Toshiba is searching for a solution..etc" and then restarting.
And now when we turn on the computer it comes up with a black screen saying "Check media" followed by "fail" after a few seconds. And then it says "No bootable devices"
I don't really know how to proceed. My thinking is that it can't recognise the HDD. I can get into the BIOS but that's about it.
Any help would be appreciated. Thanks kindly


Anwar Hassen said:
Toshiba c850-855 check media fail..no bootable device problem. to boot from CD and to format the hard disk first check bios setup new option "Secure boot" option disabled....

===============
Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.

good luck,


Thanks, this worked for me and no i am able to install my windows.
Good job.

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January 30, 2014 1:45:26 AM

Turanphoenix said:
If you're still having trouble I found a fix that works for me.

In bios go to, advanced/system configuration/boot mode
Change it to CSM Boot



reply to that
in boot mode is not active at all I cant change the values

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February 1, 2014 5:09:16 AM

Turanphoenix said:
If you're still having trouble I found a fix that works for me.

In bios go to, advanced/system configuration/boot mode
Change it to CSM Boot


Have the same problem, but it doesn't allow me to select "BOOT MODE", it just skips that option :( 
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March 13, 2014 7:45:03 AM



to go into the BIOS use F2, also i have the same problem, I replaced the hard drive and the problem is still happening
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March 27, 2014 7:44:38 AM


Please forgive my ignorance but what is bios, I have the same issue with my sisters laptop and I am trying to see if I can fix it. I have no idea how to get to bios. Your help or guidance would be greatly appreciated!!

Kim
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March 27, 2014 10:14:10 PM

Carterk76 said:

Please forgive my ignorance but what is bios, I have the same issue with my sisters laptop and I am trying to see if I can fix it. I have no idea how to get to bios. Your help or guidance would be greatly appreciated!!

Kim


Bios a preliminary system that initializes before your OS, loads and checks basic hardware configuration, such as keyboard, memory, date/time , hard drives..etc.
anyways, your sololution would be this one:
restart the computer, press F2 to access the Bios...disable "Secure Boot" then follow this instructions:

Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.




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March 28, 2014 6:12:19 AM

I am now being asked what the hdd/sdd password is???

Bios a preliminary system that initializes before your OS, loads and checks basic hardware configuration, such as keyboard, memory, date/time , hard drives..etc.
anyways, your sololution would be this one:
restart the computer, press F2 to access the Bios...disable "Secure Boot" then follow this instructions:

Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.




[/quotemsg]

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April 5, 2014 8:54:03 AM

First....

Load bios by pressing F12 find "Secure boot" option and disable it....

Second

G to advanced/system configuration/boot mode
Change it to CSM Boot..

and your cds should boot :) 
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April 28, 2014 10:52:00 AM

I did that now i'm getting Check cable connection! PXE-MOF: Exiting Intel PXE ROM. No bootable device -- insert boot disk and press any key
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May 14, 2014 5:12:10 PM

The exact same thing happened to me after following these steps too. :( 
Jessi Miller said:
I did that now i'm getting Check cable connection! PXE-MOF: Exiting Intel PXE ROM. No bootable device -- insert boot disk and press any key


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May 26, 2014 3:08:52 AM

hii there my name is michael vaslikax,a self empoleyed IT,if certainly you have this problem [
New Laptop - "check media fail" and then "No bootable devices" ] basically this is most a commonly Toshiba problem....i would like to analayse some few tips for you on how to solve this problem
******check media"and then"No bootable device found""******
first you should have an external cd rom inorder to boot because you mashine has failed to determine an internal bootable device
secondly you have to remove to remove an internal rom on your mashine
third connect an external cd rom on your mashine with usb cables
fourth reboot your mashine and put a window cd on the external rom.....
thank you if this articles was real helpful please follow me on my blogspot.....momik2.blogspot.com
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June 1, 2014 6:53:16 PM

Netsanet Getnet said:
HaveNotAClue said:
Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
The first day was fine; did setup and installed basic programs.
However the next day it ended up in a repair loop saying "Toshiba is searching for a solution..etc" and then restarting.
And now when we turn on the computer it comes up with a black screen saying "Check media" followed by "fail" after a few seconds. And then it says "No bootable devices"
I don't really know how to proceed. My thinking is that it can't recognise the HDD. I can get into the BIOS but that's about it.
Any help would be appreciated. Thanks kindly


Anwar Hassen said:
Toshiba c850-855 check media fail..no bootable device problem. to boot from CD and to format the hard disk first check bios setup new option "Secure boot" option disabled....

===============
Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.

good luck,


the "boot mode" is idle. pls how can I make accessible?
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June 18, 2014 4:10:53 PM

Changing the boot mode to CSM works!!!!!
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June 26, 2014 11:56:40 PM

Changing the boot mode to CSM works!!!!! :bounce: 

On Boot....press F2 to access BIOS and disable secure boot then on advanced>system configuration enable CMS boot!!

You can now boot from CDs and USB as well as HDD!!!
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June 27, 2014 1:13:15 AM

If that is a new laptop with warranty just go to store and make them solve it! It may have a faulty hard disk!

If not:
As said in Samuel Mbindyo's comment. When you disable "secure boot" the option to change boot type will be available, change from UEFI to CMS mode. Then press F10 to exit saving changes.

If this don´t solve the problem and hard disk is still not available there must be a problem. It can be corrupted windows startup, damaged hard disk or connetion between disk and motherboard.
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July 26, 2014 3:55:42 AM

:??:  It doesnt help... It makes it worse.My PC is a Toshiba Satellite C855D-S5201. I think I might be missing some files...Im using my friends PC.
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August 4, 2014 3:58:30 PM

Turanphoenix said:
If you're still having trouble I found a fix that works for me.

In bios go to, advanced/system configuration/boot mode
Change it to CSM Boot


hello i have same problem but in advanced boot mode is UEFI boot and i can't arrive to change this it's in grey colour i don't understand.
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August 5, 2014 8:05:06 AM

desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.
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August 16, 2014 12:58:40 AM

Alex Ferreira said:
desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


Hello,

I have the same issue with a new Toschiba laptop. No booting up. In BIOS I disabled the secured boot option, however I could not find the CMS/UEFI change option in BIOS not present at all (Not in advanced, not in any other tabs).. :(  Any idea? Thank you in advance. Rob
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August 16, 2014 3:18:58 AM

jkarobert said:
Alex Ferreira said:
desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


Hello,

I have the same issue with a new Toschiba laptop. No booting up. In BIOS I disabled the secured boot option, however I could not find the CMS/UEFI change option in BIOS not present at all (Not in advanced, not in any other tabs).. :(  Any idea? Thank you in advance. Rob

That's strange, if it's the latest toshibas. Wich model do you have? I have a L50-B with an intel i3 processor. I don´t remember exactly the tab. Made this operation for a clean windows 8.1 instalation, that was working fine (just didn´t want all that included software).
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August 16, 2014 7:53:02 AM

Alex Ferreira said:
jkarobert said:
Alex Ferreira said:
desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


Hello,

I have the same issue with a new Toschiba laptop. No booting up. In BIOS I disabled the secured boot option, however I could not find the CMS/UEFI change option in BIOS not present at all (Not in advanced, not in any other tabs).. :(  Any idea? Thank you in advance. Rob

That's strange, if it's the latest toshibas. Wich model do you have? I have a L50-B with an intel i3 processor. I don´t remember exactly the tab. Made this operation for a clean windows 8.1 instalation, that was working fine (just didn´t want all that included software).



I Need answer
I changed the boot mode in bios and now it is saying i need to insert boot disk and check cable connection ... What is a boot disk and what is the cable connection?


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10 minutes ago

Eric Geisman said:
Alex Ferreira said:
jkarobert said:
Alex Ferreira said:
desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


Hello,

I have the same issue with a new Toschiba laptop. No booting up. In BIOS I disabled the secured boot option, however I could not find the CMS/UEFI change option in BIOS not present at all (Not in advanced, not in any other tabs).. :(  Any idea? Thank you in advance. Rob

That's strange, if it's the latest toshibas. Wich model do you have? I have a L50-B with an intel i3 processor. I don´t remember exactly the tab. Made this operation for a clean windows 8.1 instalation, that was working fine (just didn´t want all that included software).



I Need answer
I changed the boot mode in bios and now it is saying i need to insert boot disk and check cable connection ... What is a boot disk and what is the cable connection?




So you have "secure boot" disable and boot mode in CMS but still there is no bootable device working. Check the detected devices and if the hard disk is listed.
- A boot disk is a CD/DVD/USB with bootable software (with a windows instalation disk, for example)
- Cable conetion is the interface between your computer and your drives (hard disk, DVD player) that is not working, so the system isn´t recognizing the phisical drive. The hard disk or the plug/cable may be damaged or with a bad connetion (if this doesn´t changes you have to check it physically, by opening the laptop). If the conetions are right you may have to replace the hard disk.
First step is to check for detect hard disk in BIOS. If there isn´t one and you have one conneted. Only after you get a detect hard drive you can pass to a boot. If that hard drive already have a working operating system (windows or other compatible) you only have to select it in the boot order list and it will run on startup.
If you have a hard disk working but it won´t start is because there is no operating system or it's corrupted. So you have to get a bootable device and try to install a windows (or other). You can get the windows ISO file and make it bootable with Windows 7 USB/DVD Download Tool (works with windows 8 and 8.1 also). The options are to burn in DVD or USB pen drive as explained here: http://www.microsoftstore.com/store/msusa/html/pbPage.H...
More then this only with your laptop in hand... Sorry.
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