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New Laptop - "check media fail" and then "No bootable devices"

Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
The first day was fine; did setup and installed basic programs.
However the next day it ended up in a repair loop saying "Toshiba is searching for a solution..etc" and then restarting.
And now when we turn on the computer it comes up with a black screen saying "Check media" followed by "fail" after a few seconds. And then it says "No bootable devices"
I don't really know how to proceed. My thinking is that it can't recognise the HDD. I can get into the BIOS but that's about it.
Any help would be appreciated. Thanks kindly
Reply to HaveNotAClue
54 answers Last reply Best Answer
More about laptop check media fail bootable devices
  1. if it new, return it.
    Reply to rgd1101
  2. You are correct. The BIOS can no longer recognize the hard drive as a bootable device. This could be for a number of reasons. Your best bet, if it is still under warranty, is going to be to bring it back to where you purchased it. They should be able to either fix it quickly, or replace the hard drive in the event that the hard drive has failed mechanically and can't be fixed through software.
    Reply to Zooshooter
  3. Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
    The first day was fine; did setup and installed basic programs.
    However the next day it ended up in a repair loop saying
    Reply to Anwar Hassen
  4. Toshiba c850-855 check media fail..no bootable device problem. to boot from CD and to format the hard disk first check bios setup new option "Secure boot" option disabled....
    Reply to Anwar Hassen
  5. HaveNotAClue said:
    Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
    The first day was fine; did setup and installed basic programs.
    However the next day it ended up in a repair loop saying "Toshiba is searching for a solution..etc" and then restarting.
    And now when we turn on the computer it comes up with a black screen saying "Check media" followed by "fail" after a few seconds. And then it says "No bootable devices"
    I don't really know how to proceed. My thinking is that it can't recognise the HDD. I can get into the BIOS but that's about it.
    Any help would be appreciated. Thanks kindly


    Anonymous said:
    Toshiba c850-855 check media fail..no bootable device problem. to boot from CD and to format the hard disk first check bios setup new option "Secure boot" option disabled....

    ===============
    Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.

    good luck,
    Reply to Netsanet Getnet
  6. Best answer
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot
    Reply to Turanphoenix
  7. Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    thanks Turanphoenix, this worked for me
    Reply to bluboy484
  8. Netsanet Getnet said:
    HaveNotAClue said:
    Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
    The first day was fine; did setup and installed basic programs.
    However the next day it ended up in a repair loop saying "Toshiba is searching for a solution..etc" and then restarting.
    And now when we turn on the computer it comes up with a black screen saying "Check media" followed by "fail" after a few seconds. And then it says "No bootable devices"
    I don't really know how to proceed. My thinking is that it can't recognise the HDD. I can get into the BIOS but that's about it.
    Any help would be appreciated. Thanks kindly


    Anonymous said:
    Toshiba c850-855 check media fail..no bootable device problem. to boot from CD and to format the hard disk first check bios setup new option "Secure boot" option disabled....

    ===============
    Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.

    good luck,


    Thanks, this worked for me and no i am able to install my windows.
    Good job.
    Reply to h_saad
  9. Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot



    reply to that
    in boot mode is not active at all I cant change the values
    Reply to bonee8
  10. Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    Have the same problem, but it doesn't allow me to select "BOOT MODE", it just skips that option :(
    Reply to beni91
  11. to go into the BIOS use F2, also i have the same problem, I replaced the hard drive and the problem is still happening
    Reply to tdkilla
  12. Please forgive my ignorance but what is bios, I have the same issue with my sisters laptop and I am trying to see if I can fix it. I have no idea how to get to bios. Your help or guidance would be greatly appreciated!!

    Kim
    Reply to Carterk76
  13. Carterk76 said:

    Please forgive my ignorance but what is bios, I have the same issue with my sisters laptop and I am trying to see if I can fix it. I have no idea how to get to bios. Your help or guidance would be greatly appreciated!!

    Kim


    Bios a preliminary system that initializes before your OS, loads and checks basic hardware configuration, such as keyboard, memory, date/time , hard drives..etc.
    anyways, your sololution would be this one:
    restart the computer, press F2 to access the Bios...disable "Secure Boot" then follow this instructions:

    Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.
    Reply to littlemayo
  14. I am now being asked what the hdd/sdd password is???

    Bios a preliminary system that initializes before your OS, loads and checks basic hardware configuration, such as keyboard, memory, date/time , hard drives..etc.
    anyways, your sololution would be this one:
    restart the computer, press F2 to access the Bios...disable "Secure Boot" then follow this instructions:

    Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.


    Reply to Carterk76
  15. First....

    Load bios by pressing F12 find "Secure boot" option and disable it....

    Second

    G to advanced/system configuration/boot mode
    Change it to CSM Boot..

    and your cds should boot :)
    Reply to Abstract1337
  16. I did that now i'm getting Check cable connection! PXE-MOF: Exiting Intel PXE ROM. No bootable device -- insert boot disk and press any key
    Reply to Jessi Miller
  17. The exact same thing happened to me after following these steps too. :(
    Jessi Miller said:
    I did that now i'm getting Check cable connection! PXE-MOF: Exiting Intel PXE ROM. No bootable device -- insert boot disk and press any key
    Reply to Mandy79
  18. hii there my name is michael vaslikax,a self empoleyed IT,if certainly you have this problem [
    New Laptop - "check media fail" and then "No bootable devices" ] basically this is most a commonly Toshiba problem....i would like to analayse some few tips for you on how to solve this problem
    ******check media"and then"No bootable device found""******
    first you should have an external cd rom inorder to boot because you mashine has failed to determine an internal bootable device
    secondly you have to remove to remove an internal rom on your mashine
    third connect an external cd rom on your mashine with usb cables
    fourth reboot your mashine and put a window cd on the external rom.....
    thank you if this articles was real helpful please follow me on my blogspot.....momik2.blogspot.com
    Reply to Michael vaslikax
  19. Netsanet Getnet said:
    HaveNotAClue said:
    Hi there, having a little problem with a relatives new laptop. She just bought a Toshiba Satellite C850-1KN running Windows 8.
    The first day was fine; did setup and installed basic programs.
    However the next day it ended up in a repair loop saying "Toshiba is searching for a solution..etc" and then restarting.
    And now when we turn on the computer it comes up with a black screen saying "Check media" followed by "fail" after a few seconds. And then it says "No bootable devices"
    I don't really know how to proceed. My thinking is that it can't recognise the HDD. I can get into the BIOS but that's about it.
    Any help would be appreciated. Thanks kindly


    Anonymous said:
    Toshiba c850-855 check media fail..no bootable device problem. to boot from CD and to format the hard disk first check bios setup new option "Secure boot" option disabled....

    ===============
    Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.

    good luck,


    the "boot mode" is idle. pls how can I make accessible?
    Reply to babsnkaks
  20. Changing the boot mode to CSM works!!!!!
    Reply to eichenjoe
  21. Changing the boot mode to CSM works!!!!! :bounce:

    On Boot....press F2 to access BIOS and disable secure boot then on advanced>system configuration enable CMS boot!!

    You can now boot from CDs and USB as well as HDD!!!
    Reply to Samuel Mbindyo
  22. If that is a new laptop with warranty just go to store and make them solve it! It may have a faulty hard disk!

    If not:
    As said in Samuel Mbindyo's comment. When you disable "secure boot" the option to change boot type will be available, change from UEFI to CMS mode. Then press F10 to exit saving changes.

    If this don´t solve the problem and hard disk is still not available there must be a problem. It can be corrupted windows startup, damaged hard disk or connetion between disk and motherboard.
    Reply to Alex Ferreira
  23. :??: It doesnt help... It makes it worse.My PC is a Toshiba Satellite C855D-S5201. I think I might be missing some files...Im using my friends PC.
    Reply to Nike Volt
  24. Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    hello i have same problem but in advanced boot mode is UEFI boot and i can't arrive to change this it's in grey colour i don't understand.
    Reply to desertking
  25. desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.
    Reply to Alex Ferreira
  26. Alex Ferreira said:
    desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


    Hello,

    I have the same issue with a new Toschiba laptop. No booting up. In BIOS I disabled the secured boot option, however I could not find the CMS/UEFI change option in BIOS not present at all (Not in advanced, not in any other tabs).. :( Any idea? Thank you in advance. Rob
    Reply to jkarobert
  27. jkarobert said:
    Alex Ferreira said:
    desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


    Hello,

    I have the same issue with a new Toschiba laptop. No booting up. In BIOS I disabled the secured boot option, however I could not find the CMS/UEFI change option in BIOS not present at all (Not in advanced, not in any other tabs).. :( Any idea? Thank you in advance. Rob

    That's strange, if it's the latest toshibas. Wich model do you have? I have a L50-B with an intel i3 processor. I don´t remember exactly the tab. Made this operation for a clean windows 8.1 instalation, that was working fine (just didn´t want all that included software).
    Reply to Alex Ferreira
  28. Alex Ferreira said:
    jkarobert said:
    Alex Ferreira said:
    desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


    Hello,

    I have the same issue with a new Toschiba laptop. No booting up. In BIOS I disabled the secured boot option, however I could not find the CMS/UEFI change option in BIOS not present at all (Not in advanced, not in any other tabs).. :( Any idea? Thank you in advance. Rob

    That's strange, if it's the latest toshibas. Wich model do you have? I have a L50-B with an intel i3 processor. I don´t remember exactly the tab. Made this operation for a clean windows 8.1 instalation, that was working fine (just didn´t want all that included software).



    I Need answer
    I changed the boot mode in bios and now it is saying i need to insert boot disk and check cable connection ... What is a boot disk and what is the cable connection?
    Reply to Eric Geisman
  29. Eric Geisman said:
    Alex Ferreira said:
    jkarobert said:
    Alex Ferreira said:
    desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


    Hello,

    I have the same issue with a new Toschiba laptop. No booting up. In BIOS I disabled the secured boot option, however I could not find the CMS/UEFI change option in BIOS not present at all (Not in advanced, not in any other tabs).. :( Any idea? Thank you in advance. Rob

    That's strange, if it's the latest toshibas. Wich model do you have? I have a L50-B with an intel i3 processor. I don´t remember exactly the tab. Made this operation for a clean windows 8.1 instalation, that was working fine (just didn´t want all that included software).



    I Need answer
    I changed the boot mode in bios and now it is saying i need to insert boot disk and check cable connection ... What is a boot disk and what is the cable connection?




    So you have "secure boot" disable and boot mode in CMS but still there is no bootable device working. Check the detected devices and if the hard disk is listed.
    - A boot disk is a CD/DVD/USB with bootable software (with a windows instalation disk, for example)
    - Cable conetion is the interface between your computer and your drives (hard disk, DVD player) that is not working, so the system isn´t recognizing the phisical drive. The hard disk or the plug/cable may be damaged or with a bad connetion (if this doesn´t changes you have to check it physically, by opening the laptop). If the conetions are right you may have to replace the hard disk.
    First step is to check for detect hard disk in BIOS. If there isn´t one and you have one conneted. Only after you get a detect hard drive you can pass to a boot. If that hard drive already have a working operating system (windows or other compatible) you only have to select it in the boot order list and it will run on startup.
    If you have a hard disk working but it won´t start is because there is no operating system or it's corrupted. So you have to get a bootable device and try to install a windows (or other). You can get the windows ISO file and make it bootable with Windows 7 USB/DVD Download Tool (works with windows 8 and 8.1 also). The options are to burn in DVD or USB pen drive as explained here: http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool
    More then this only with your laptop in hand... Sorry.
    Reply to Alex Ferreira
  30. THANK YOU!!! I just signed up here to say thank you, your answers really helped me!! :)
    Reply to matynosee
  31. desertking said:
    Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    hello i have same problem but in advanced boot mode is UEFI boot and i can't arrive to change this it's in grey colour i don't understand.



    first you have to Disable "secure boot" the option to change boot type will be available, change from UEFI to CMS mode.
    Reply to edenlone
  32. Im having the exact issue..i cant find any help online.

    Toshiba C55A wont boot from another drive. Tried external cd in order to boot and internal with not success.... Tried to change the bios configuration but dont let me! its like disable just appear UEFI. I download some bios upgrade etc and try to install via USB drive but the laptop still reading media fail. Its like it dont see any usb drive, neither cd drivers...its extremly important to me fix that ASAP and i smacked my head days and long nights with no success... (the laptop previously had win 8) it dont have warranty.
    Reply to jojinushi
  33. Alex Ferreira said:
    desertking: First you must disable "secure boot" (it's in another page, search for it), only then the boot mode is available to change from UEFI to CMS.


    Thanks to all on this page!I was able to use Trinity Rescue Kit to rescue my dads forgotten password laptop! A few of the suggestions is what it took. This replied to one and boot sequence.

    Oh and change it back when you're done!!!!! As someone on here stated as well!

    Again THANKS MUCH!
    Reply to dreibel
  34. hi, I did this, and my screen doesn't start........what can I do with that now?
    Reply to Rabei Alex
  35. Hi guys I'm having this exact same issue however my issue actually only started AFTER I disabled secure boot and changed to CSM, I now just get a blank greyish screen on start up, can't access the bios and when I rarely manage to get to the boot menu selecting the HDD doesn't work and it didn't work when I tried a recovery USB or cd either.

    It always comes up with media failure and insert boot disk so it just looks like it's completely not recognising the HDD. It's a windows 8.1 but I don't have a re installation disk for that OS and only have a system image back up so bit worried if I can't get it back.

    It's a toshiba satellite c850d does anyone have any ideas or know how to access the bios? Can't get f2 f12 or esc f1 to work?
    Reply to amymov
  36. This totally worked for me. After I followed the below instructions I was able to install an OS via internal CD ROM drive. I did not need an external drive.

    Thanks!

    Abstract1337 said:
    First....

    Load bios by pressing F12 find "Secure boot" option and disable it....

    Second

    G to advanced/system configuration/boot mode
    Change it to CSM Boot..

    and your cds should boot :)
    Reply to Jay-Bone
  37. Hi , this solution worked for me ...
    It saved me a lot of time!! thank you very much for your help
    Reply to nina123
  38. Folks,

    I have the same problem on my Toshiba. Problem is that F2 won't get me into BIOS. Any thoughts?
    Reply to Rookie321
  39. SOLVED!!!!! I had same issue. I took the middle panel off the back and found drive had slid to the side and became disconnected. Slid it back and its fixed. Toshiba should have splurged on a couple more screws to hold it in place.
    Reply to alric
  40. Rookie321 said:
    Folks,

    I have the same problem on my Toshiba. Problem is that F2 won't get me into BIOS. Any thoughts?


    Try hitting F12 instead. This should bring up the boot menu, and at the bottom offer you the option to "Enter setup" which will take you to the BIOS if selected.
    Reply to Captain Computer
  41. amoXin

    I have found a solution to this issue, go to F2 bios setup and navigate to advance option and scroll down to system configuration, click enter and you are gonna see boot mode, change the option to CSM instead of the default UEFI boot mode, press F10 to save and exit and hurray, your system will work fine.
    Reply to amoXin
  42. littlemayo said:
    Carterk76 said:

    Please forgive my ignorance but what is bios, I have the same issue with my sisters laptop and I am trying to see if I can fix it. I have no idea how to get to bios. Your help or guidance would be greatly appreciated!!

    Kim


    Bios a preliminary system that initializes before your OS, loads and checks basic hardware configuration, such as keyboard, memory, date/time , hard drives..etc.
    anyways, your sololution would be this one:
    restart the computer, press F2 to access the Bios...disable "Secure Boot" then follow this instructions:

    Go to BIOS, look for something that says "System Configuration ..." and change the boot mode, then restart your computer and it will work.


    Reply to Don_barney
  43. Thanks so much for step1 and then 2. Lifesaver!
    Reply to Don_barney
  44. It works for me!!! Thanks a lot!!! Muchas gracias, funciono de maravilla!!
    beni91 said:
    Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    Have the same problem, but it doesn't allow me to select "BOOT MODE", it just skips that option :(
    Reply to dimasram
  45. Thank you soooooooooooooooooo much for your kind solution. i was stuck badly, you saved my day. MAY GOD Bless you.
    Reply to khan345
  46. Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    Just had this problem, it work by changing it to CSM, but also had to change Sata to compatibility for it to read my rom. Thank you everyone for all the info.
    Reply to Josh_45365
  47. Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    Thank you. IT worked for me.
    Reply to Razvan_7
  48. Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    Hi! This is my first post seeking online help and hope it's the right thread. The above is similar to my Windows 10 Toshiba L55W-C. It's had "quirks" since purchase and should've been returned within Costco's 90-day's. Having lost my sweet mom and job left me "off". Sorry for going off topic, just hoping it's an easy fix as resources are limited. I'm also a bit tech inept. I tried the YouTube fixes and some of the aforementioned suggestions, to no avail. My laptop was fine all day, but non-responsive to the usual key tap start when returning home. I thought it'd been unplugged, but when I attempted to power on, I got the error message "NO BOOTABLE DEVICES, PLEASE RESTART SYSTEM". Unlike most of the other posts, mine says nothing about media and has no disc drive. I was finally able to bring up the "Setup Utility". In "Advanced", I can't change "Boot Mode" as its frozen in "<UEFI Boot>" mode. I'm nervous to blindly troubleshoot, so any advice would be greatly appreciated. Thanks. Elizabeth
    Reply to Sparx44
  49. Turanphoenix said:
    If you're still having trouble I found a fix that works for me.

    In bios go to, advanced/system configuration/boot mode
    Change it to CSM Boot


    Thanks, I failed a partition on my laptop where it led to "check media fail" and then "no bootable devices", but now I fixed it with your instruction + usb boot(window 7 installation).
    Reply to Albert_32
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