Hi. This past Saturday I came home and noticed neither of my computers could access the internet. After discussing the problem with my ISP's customer support we ran through several tests (Restart modem, switch cables, turn cables around, try new cables, etc.). I discovered that I could access the internet wirelessly, but not through my ethernet cables (I game regularly, so I prefer not to use a wireless connection, in fact, my main PC doesn't even have a wireless adapter). We figured the modem was the problem.
Today I went and got a replacement and installed it. It immediately solved the problem for my old pc (can now connect either wirelessly or through the ethernet cable), but my new PC still showed the "network cable unplugged" signal. I ran the windows troubleshooter which told me it couldn't find the driver for my network card, and when I went to device manager I didn't see any "Network Adapter" option. When I ran ipconfig it said "Media Disconnected"
I am running windows 7 64 bit home premium.
My motherboard is a gigabyte ga-z68a-d3-b3. I downloaded new driver software from this page (http://www.gigabyte.us/products/product-page.aspx?pid=3863#dl) on the old computer and transferred it to the new one, but when I follwed the setup instructions it told me "The Realtek Network Controller was not found. If deep sleep mode is active please plug the cable."
Do you think my network adapter itself is just caput, or is there more I can do on the software side to resolve this issue?
Today I went and got a replacement and installed it. It immediately solved the problem for my old pc (can now connect either wirelessly or through the ethernet cable), but my new PC still showed the "network cable unplugged" signal. I ran the windows troubleshooter which told me it couldn't find the driver for my network card, and when I went to device manager I didn't see any "Network Adapter" option. When I ran ipconfig it said "Media Disconnected"
I am running windows 7 64 bit home premium.
My motherboard is a gigabyte ga-z68a-d3-b3. I downloaded new driver software from this page (http://www.gigabyte.us/products/product-page.aspx?pid=3863#dl) on the old computer and transferred it to the new one, but when I follwed the setup instructions it told me "The Realtek Network Controller was not found. If deep sleep mode is active please plug the cable."
Do you think my network adapter itself is just caput, or is there more I can do on the software side to resolve this issue?