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ASRock 990FX Extreme 4 Error Code 36 on Cold Boot

Last response: in Motherboards
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July 24, 2013 12:04:45 PM

Hi.
Built a new PC with following components:
ASRock 990FX Extreme 4 BIOS P2.00
AMD FX6300
Gigabyte GTX760 2GB OC Rev 1.0
Crucial BLS2CP4G3D1609DS1S00CEU Sport 8GB Kit
Kingston HyperX 3K 240GB
Seagate Barracuda 3.5 inch 2TB 7200 RPM 64MB 6GB/S

When you cold boot the PC, the computer begins to boot up but stops reporting code 36 on the motherboard LCD. Nothing is output to the attached monitors (either HDMI or DisplayPort) and the USB devices don't appear to get powered.
If you power off the PC (by holding the case power button) then power it on again the PC boots fine, displaying the boot screen and loads into Windows without issue. From that point on it all works fine without a problem.
It only seems to be an issue if the PC is left off for more than say 10 minutes.
I've tried moving and removing the RAM sticks and moving the PCIE graphics cards to different slots to no avail. I've also tried different RAM and different RAM slot combinations.
ASRock support have suggested I flash the BIOS to a Beta release but previous experience of this makes me very wary of doing so.
Hoping someone has had the same problem and has resolved it.
Thanks in advance.
a c 98 V Motherboard
a b À AMD
July 24, 2013 12:54:32 PM

Try moving the ram to the other two slots.
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July 24, 2013 1:27:20 PM

markwp said:
Try moving the ram to the other two slots.


Thanks but have already tried this to no avail. Tried different RAM as well
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August 19, 2013 12:21:37 PM

I have a similiar issue. did you find a resolution to your problem? akumar7 -at- gmail -dot- com
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August 19, 2013 2:57:32 PM

akumar7 said:
I have a similiar issue. did you find a resolution to your problem? akumar7 -at- gmail -dot- com


I'm afraid not. I've been provided a beta BIOS by ASRock support but as of yet haven't tried it.
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Best solution

August 20, 2013 5:59:52 AM

Thanks for your reply. Good news I have had success!! I did a clear CMOS (button on the back of the mother board) and it now works.
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a c 98 V Motherboard
a b À AMD
August 20, 2013 6:01:26 AM

Beta bios' can be problematic. Reset your cmos and go back to a proven bios.
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August 20, 2013 1:46:02 PM

akumar7 said:
Thanks for your reply. Good news I have had success!! I did a clear CMOS (button on the back of the mother board) and it now works.


I swear I tried this already but just reset CMOS again and mine also appears to be fixed. Glad I held off on flashing the BIOS. Thanks for posting back with this.
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October 15, 2013 2:44:52 PM

I have sat here on the floor with my ipod looking for ways to solve this and finally I have an answer. Running through set up now!!!
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October 18, 2013 12:22:37 AM

Hi akumar7,

I had the same problem with my Asrock 990 FX Extreme 4. Monitor didn't starts until i press 2 -3 times restart button.

I tried Cmos Cleared button , it not works.

Whether I need to press Clear CMOS during ON or OFF state?

Waiting for ur reply !!! THANKS IN ADVANCE
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November 16, 2013 7:19:15 AM

It was great finding this thread. I had the exact same problem, and I tried what was suggested here (clear CMOS using button on the back of the mother board) and it works great now.

Also, previous when it would finally successfully POST, there was just text appearing on the screen saying to hit F2 to edit bios, etc. Now I get a nicely formatted ASRock menu screen.
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