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New Setup Troubleshooting (Specifically sound)

  • Cougar
  • Headphones
  • Systems
  • ATX
Last response: in Systems
July 24, 2013 6:58:30 PM

So, I got my new pc all set up and almost everything on it is working as it should.
Setup is as follows
Cougar Black Archon ATX mid tower
Gigabyte 970A-UD3
AMD FX 6300
Radeon HD 7850

Now, on to my issue. My rear sound port is working correctly, but my front Headphone jack isn't working. So, right now, I have my headphones plugged in to the rear jack but would like to be able to do both the headphones and the jack. All USBs work correctly, power buttons work correctly, reset button works, Disk drives work, everything works as its supposed to except the headphone jack. And I believe the case also has a mic jack on the front, but I can't test that atm.

Any help would be greatly appreciated. I went back in and checked to make sure I had it pinned correctly and I think I do. The only thing I'm wondering about is if I need a drive for it maybe?

Thanks everyone'

Edit: and my other question is this. If I use my GPU as my HDMI output to the monitor, can I get sound to the GPU to output to the monitor? Or do I need to use an audio cable?

More about : setup troubleshooting specifically sound

July 24, 2013 7:12:01 PM

Yes, you will need a driver for the sound chip. But Windows will load one on its installation. So you should still have sound at the front ports. It's possible the FP header/audio chip your cable is plugged into is defective. I had that happen recently on a board I had. I RMA'd the board and the new one worked fine. You did use the HD audio FP connector and not the AC'97 connector, right? I can't remember if they are interchangeable or not.

To answer your 2nd question, yes. Windows should install a generic driver for your Gfx card's audio chip. But it's best of course to install the latest AMD driver from their website. Then you will have audio from the gfx card to the TV speakers via the HDMI cable. No separate audio cable needed.
July 24, 2013 7:16:09 PM

Hmm. I'll have to double check the wiring again then. I believe I plugged it in to the F_Audio slot. I'll open it right now and double check.
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July 24, 2013 7:47:29 PM

So I figured out the F_Audio.

But now for the HDMI audio. There was still not audio coming out of the monitor. But I may have pinpointed the problem, or it could be a driver problem, again I'm not too sure, I'm not an audio expert.

While I had the side panel off, I found this "port". I'll call it a port, but it's not really a port. It looks like a SATA plug, but it's too small to be a SATA. I don't have anything that fits this specific spot on my harness. Any ideas as to the problem?

July 24, 2013 8:00:17 PM

If your monitor has built-in speakers, they will either be fed from the HDMI cable or require a separate audio cable. Which is your situation?

1) If your speakers are fed from the HDMI cable, they will be supplied off the gfx card's audio chip. You have to have that set as the default in Windows/Sound.

2) If they are fed by a separate audio cable, it will have to be plugged into either the front or rear green audio jack. Then windows/sound will have to have the normal speakers set as the default.

Btw, I don't see what you are directing my attention to in the pic.
July 24, 2013 8:06:21 PM

I'm using a TV ATM. So sound should be fed through the speakers. I have it set to monitor audio. Or something like that. Maybe the speakers are blown. I'll try a new TV tomorrow

Best solution

July 24, 2013 8:09:31 PM

If your using a HDTV and its speakers, simply go to Windows/Sound and make the HDMI sound that's associated with your TV the default.