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Software Freeze only on one computer

Last response: in Windows 7
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July 25, 2013 6:45:06 AM

Hello All,

Hopefully I can get some help with this because it is bugging me to the 10th degree! Anyway I have a new version of Windows 7 Pro and I have been trying to install some third party software and every time I try to run it it freezes on the opening screen. Now I have tried installing it on other computers and I didn't have a problem so I was wondering if anyone had any suggestions.

The operating system is Windows 7 Pro. Now the software is a little older but as I said I haven't had any other trouble before now. Could it be a network issue or could it just be a bad install of Windows.

Thanks

Best solution

a b $ Windows 7
July 25, 2013 6:52:14 AM

It could be that some required software (Dotnet framework, direct X or something else) is missing.
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a b $ Windows 7
July 25, 2013 6:53:14 AM

It could be that some required software (Dotnet framework, direct X or something else) is missing. Are all the updates installed?
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