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Pc keeps freezing or shuts off power, please help.

Hi, so here is my issue:

A year ago I bought a pc, no issues whatsoever.
3 months ago I thought it would be time to format my :C drive.
After I formatted my :C drive my pc began to freeze at random moments. Note: I have never ever had this problem before I formatted my :C drive.
3 Weeks ago I sent my computer back to the company that built my pc. They checked all the hardware, ran all the tests, had the computer powered for 2 weeks with almost non-stop running time. 3 days ago I picked up my pc. No problems to be found, "Yeah, it might also be your peripheral equipment" - he said. But I highly doubt that because I have been using this mouse and this keyboard since the beginning of having my pc. Back in my place I connected my pc again and guess what, after 2-3 hours, my pc shut down. Not the normal way of shutting down, no, the way it would if you pulled the plug out of the socket. I decided to format my C drive again. Everything went well until it froze a couple of hours later.

So basically:

- Pc freezes or shuts down (like you would pull the plug out, poof black.)
- Building company says there is no hardware issue.

Last time it happened programs running:

Chrome - Facebook, Twitter etc.
Diablo III - Installation.
Spotify - Play-list running.

Could somebody please help me? I'm getting desperate.
Thanks.
20 answers Last reply Best Answer
More about freezing shuts power
  1. Specs?
  2. Let me see:

    Motherboard: GA-970A-UD3
    Graph Card: ATi Radeon HD 6850
    Processor: AMD FX-8150 Zambezi
    RAM: 2x 8GB RAM Corsair
    Power Supply: 550W ENERMAX NAXN
  3. How are your temps?
  4. SR-71 Blackbird said:
    How are your temps?


    During high process? Like running game(s)?
    During Diablo 3 installation (which I can't seem to complete because it shuts down everytime):

    TEMP1; 43C (green check mark)
    TEMP2; 53C (fire indicator)
    TEMP3; 58C (fire indicator)
    HD0; 43C (green check mark)
    GPU: 54C (fire indicator)

    As you would have probably guessed I have used SpeedFan.
    BTW: My computer makes a huge amount of noise and from where I can hear it, it's probably the GPU
  5. 62 degrees C is the temp you don't want to go over on FX chips.

    Do you have another GPU you can run to check it out.
  6. SR-71 Blackbird said:
    62 degrees C is the temp you don't want to go over on FX chips.



    So that means that if my temps are getting just a little bit higher then they are right now, my computer will shut off the power / lock up?
  7. Can cause crashes yes.FX chips run hot on stock cooling , but you said it ran fine for a year with no issues.
  8. SR-71 Blackbird said:
    62 degrees C is the temp you don't want to go over on FX chips.

    Do you have another GPU you can run to check it out.


    No I do not,but I do notice that my TEMP 3 is getting higher and higher during further progress in the Diablo 3 installation. It's now 58 degrees but it it was 69 degrees just a minute ago.
  9. Possibly PSU , but that is a decent unit.
  10. SR-71 Blackbird said:
    Can cause crashes yes.FX chips run hot on stock cooling , but you said it ran fine for a year with no issues.


    True, it worked fine, it did make a lot of noise (cooling noise) and got pretty hot, but until my first format c, it ran fine.
  11. How old is the drive , have you run chkdsk.
  12. SR-71 Blackbird said:
    How old is the drive , have you run chkdsk.



    My Hard disk or the drivers installed?
    I updated the drivers this morning. (not that they needed updating, but I did another format c so)

    EDIT: I assume you mean the command chkdsk, I will test it right away.
    My hard drive is just as old as my pc, 4th of July 2012
  13. SR-71 Blackbird said:
    How old is the drive , have you run chkdsk.


    I ran it and I went out for dinner, I came back and my windows was at the log in screen, I checked the logs but there were no errors to be found so I guess I can safely assume there were no errors? Note: When I came back my pc restarted (or at least turned ITSELF on), I didn't. It was in sleep mode.
    EDIT; I also noticed that my pc is a lot more quiet now.
  14. Is it running any better now?
  15. SR-71 Blackbird said:
    Is it running any better now?


    Well I guess, I removed the side plate of my pc and put an extern fan right onto my pc, after cleaning ofcourse, the temperatures have lowered, no shutdown or lockup since. So I guess I'll have to buy new cooling
  16. FX chips run hot and need aftermarket cooling.
  17. Don't forget to choose a Best Solution when you open a question thread , the forum members will appreciate that.Thanks for posting on the forum.

    Keep that PC cool.
  18. SR-71 Blackbird said:
    FX chips run hot and need aftermarket cooling.


    Yeah, my friends told me so. But just new better fans or? All I can find is better fans? What would you suggest?
  19. Best answer
    If you can get a cooler that will fit your case it will help.

    http://www.newegg.com/Product/Product.aspx?Item=N82E16835103099

    COOLER MASTER Hyper 212 EVO RR-212E-20PK-R2 Continuous Direct Contact 120mm Sleeve CPU Cooler Compatible with latest Intel 2011/1366/1155 and AMD FM1/FM2/AM3+


    If you have room buy this one.
  20. SR-71 Blackbird said:
    If you can get a cooler that will fit your case it will help.

    http://www.newegg.com/Product/Product.aspx?Item=N82E16835103099

    COOLER MASTER Hyper 212 EVO RR-212E-20PK-R2 Continuous Direct Contact 120mm Sleeve CPU Cooler Compatible with latest Intel 2011/1366/1155 and AMD FM1/FM2/AM3+


    If you have room buy this one.


    I will call my pc manufacturer tomorrow to ask if its compatible, with space and all. Thanks a bunch man.
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