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Pc keeps freezing or shuts off power, please help.

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July 25, 2013 8:11:43 AM

Hi, so here is my issue:

A year ago I bought a pc, no issues whatsoever.
3 months ago I thought it would be time to format my :C drive.
After I formatted my :C drive my pc began to freeze at random moments. Note: I have never ever had this problem before I formatted my :C drive.
3 Weeks ago I sent my computer back to the company that built my pc. They checked all the hardware, ran all the tests, had the computer powered for 2 weeks with almost non-stop running time. 3 days ago I picked up my pc. No problems to be found, "Yeah, it might also be your peripheral equipment" - he said. But I highly doubt that because I have been using this mouse and this keyboard since the beginning of having my pc. Back in my place I connected my pc again and guess what, after 2-3 hours, my pc shut down. Not the normal way of shutting down, no, the way it would if you pulled the plug out of the socket. I decided to format my C drive again. Everything went well until it froze a couple of hours later.

So basically:

- Pc freezes or shuts down (like you would pull the plug out, poof black.)
- Building company says there is no hardware issue.

Last time it happened programs running:

Chrome - Facebook, Twitter etc.
Diablo III - Installation.
Spotify - Play-list running.

Could somebody please help me? I'm getting desperate.
Thanks.

More about : freezing shuts power

July 25, 2013 8:42:46 AM

Let me see:

Motherboard: GA-970A-UD3
Graph Card: ATi Radeon HD 6850
Processor: AMD FX-8150 Zambezi
RAM: 2x 8GB RAM Corsair
Power Supply: 550W ENERMAX NAXN


Related resources
July 25, 2013 8:57:43 AM

SR-71 Blackbird said:
How are your temps?


During high process? Like running game(s)?
During Diablo 3 installation (which I can't seem to complete because it shuts down everytime):

TEMP1; 43C (green check mark)
TEMP2; 53C (fire indicator)
TEMP3; 58C (fire indicator)
HD0; 43C (green check mark)
GPU: 54C (fire indicator)

As you would have probably guessed I have used SpeedFan.
BTW: My computer makes a huge amount of noise and from where I can hear it, it's probably the GPU
July 25, 2013 9:01:10 AM

62 degrees C is the temp you don't want to go over on FX chips.

Do you have another GPU you can run to check it out.
July 25, 2013 9:03:04 AM

SR-71 Blackbird said:
62 degrees C is the temp you don't want to go over on FX chips.



So that means that if my temps are getting just a little bit higher then they are right now, my computer will shut off the power / lock up?
July 25, 2013 9:05:36 AM

Can cause crashes yes.FX chips run hot on stock cooling , but you said it ran fine for a year with no issues.
July 25, 2013 9:06:04 AM

SR-71 Blackbird said:
62 degrees C is the temp you don't want to go over on FX chips.

Do you have another GPU you can run to check it out.


No I do not,but I do notice that my TEMP 3 is getting higher and higher during further progress in the Diablo 3 installation. It's now 58 degrees but it it was 69 degrees just a minute ago.
July 25, 2013 9:06:32 AM

Possibly PSU , but that is a decent unit.
July 25, 2013 9:07:18 AM

SR-71 Blackbird said:
Can cause crashes yes.FX chips run hot on stock cooling , but you said it ran fine for a year with no issues.


True, it worked fine, it did make a lot of noise (cooling noise) and got pretty hot, but until my first format c, it ran fine.
July 25, 2013 9:08:34 AM

How old is the drive , have you run chkdsk.
July 25, 2013 9:09:40 AM

SR-71 Blackbird said:
How old is the drive , have you run chkdsk.



My Hard disk or the drivers installed?
I updated the drivers this morning. (not that they needed updating, but I did another format c so)

EDIT: I assume you mean the command chkdsk, I will test it right away.
My hard drive is just as old as my pc, 4th of July 2012
July 25, 2013 1:27:22 PM

SR-71 Blackbird said:
How old is the drive , have you run chkdsk.


I ran it and I went out for dinner, I came back and my windows was at the log in screen, I checked the logs but there were no errors to be found so I guess I can safely assume there were no errors? Note: When I came back my pc restarted (or at least turned ITSELF on), I didn't. It was in sleep mode.
EDIT; I also noticed that my pc is a lot more quiet now.
July 25, 2013 1:55:13 PM

SR-71 Blackbird said:
Is it running any better now?


Well I guess, I removed the side plate of my pc and put an extern fan right onto my pc, after cleaning ofcourse, the temperatures have lowered, no shutdown or lockup since. So I guess I'll have to buy new cooling
July 25, 2013 1:56:47 PM

FX chips run hot and need aftermarket cooling.
July 25, 2013 1:59:15 PM

Don't forget to choose a Best Solution when you open a question thread , the forum members will appreciate that.Thanks for posting on the forum.

Keep that PC cool.
July 25, 2013 1:59:50 PM

SR-71 Blackbird said:
FX chips run hot and need aftermarket cooling.


Yeah, my friends told me so. But just new better fans or? All I can find is better fans? What would you suggest?

Best solution

July 25, 2013 2:02:08 PM
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If you can get a cooler that will fit your case it will help.

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

COOLER MASTER Hyper 212 EVO RR-212E-20PK-R2 Continuous Direct Contact 120mm Sleeve CPU Cooler Compatible with latest Intel 2011/1366/1155 and AMD FM1/FM2/AM3+


If you have room buy this one.
July 25, 2013 2:06:32 PM

SR-71 Blackbird said:
If you can get a cooler that will fit your case it will help.

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

COOLER MASTER Hyper 212 EVO RR-212E-20PK-R2 Continuous Direct Contact 120mm Sleeve CPU Cooler Compatible with latest Intel 2011/1366/1155 and AMD FM1/FM2/AM3+


If you have room buy this one.


I will call my pc manufacturer tomorrow to ask if its compatible, with space and all. Thanks a bunch man.
!