experiencing problems with GeForce GTX 660

diamondhindend · Jul 25, 2013

I bought this graphics card back in April: http://www.newegg.com/Product/Product.aspx?Item=N82E16814130826

I haven't experienced any problems with it until about June. I noticed maps were loading properly during gaming and the colors just looked inverted.

Is there anyway I can fix this or should I contact EVGA? Because here is a three year warranty with the card, but I'm not sure what I would say to them.

theclouds · Jul 25, 2013

Does this happen in all games? What about just on the desktop?

Have it serviced under warranty. Tell them exactly what you told us, attach some screenshots to the e-mail. You're lucky the card has such a great warranty.

clutchc · Jul 25, 2013

+1^
You may also try reinstalling the gfx driver.

theclouds · Jul 25, 2013

clutchc :

+1^ Another great suggestion before the hassle (but necessary) of using warranty.

diamondhindend · Jul 25, 2013

clutchc :

I've actually tried this before, but unfortunately nothing changed.

theclouds :

Alright, I think I'll do that. I'll update this once I get a reply.

clutchc · Jul 25, 2013

One other thing... what is the make/model of your PSU?

diamondhindend · Jul 26, 2013

clutchc :

CORSAIR Builder Series CX500 500W ATX12V
http://www.newegg.com/Product/Product.aspx?Item=N82E16817139027

I got a reply from the EVGA support about an hour ago (a lot faster than I was expecting), and they're saying the card is experiencing heavy artifacting and needs to be replaced. They will send me out a new one and I'll send them the old card.

*phew*
I feel so relieved. I thought outcome was going to be completely different.

theclouds · Jul 26, 2013

diamondhindend :

Another win for EVGA. Good luck with the new card. Please mark the post solved to close the thread. Keep us posted if you run into other issues. (EDIT: Hope not.) Cheers.

clutchc · Jul 26, 2013

You can't ask for better service than that from a manufacturer. They even send the new card before you send back the old one! Until I got these cards in my sig below, I was always a fan of EVGA. Still am, but felt like trying something else.

theclouds · Jul 26, 2013

Definitely, I really like MSI's cooling solution. Twin Frozr is simply one of best in the business. Sounds cool to boot.

clutchc · Jul 26, 2013

The first Twin Frozr I had was the GTX 560 OC from MSI. That cooler was massive. When I took it apart to replace the thermal paste, I realized just how well made it was.

theclouds · Jul 26, 2013

I know it sounds gimmicky but I recall military-grade components are used in production of their Twin Frozr coolers...whatever that means and to what effect. But I agree with you it does feel solid. I'd be lying if I said I wasn't biased for certain cooler designs. See you around in the forums, clutchc. You know your stuff.

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experiencing problems with GeForce GTX 660

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clutchc

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diamondhindend

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