there is a "refresh your pc" and "reset your pc" option, but I tried the reset option, and it didn't work, it always got to a point, then something happened, and it wouldn't work. the reset your pc option says that the drive partition thingy is locked, and i have to unlock it, but I cant get into windows to unlock it in the first place. On the recovery drive, there isn't much of anything that looks helpful, except the terminal, and I don't think the terminal will do anything either though. There are a few other options, like UEFI firmware settings, and system image recovery, and automatic repair. when it comes to data, I don't have any valuable data that I need on my laptop, in the end, I just want it to work. There is this laptop help place, i went there and showed the store owner my problem, and he said he will "reinstall windows." I was wondering how he would go about doing that, since if he "reinstalls windows" how would I get into windows past the boot manager screen?