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Toshiba Satellite Won't Power Up

Tags:
  • Laptops
  • satellite
  • Laptop Battery
  • Power
  • Toshiba
Last response: in Laptop Tech Support
July 26, 2013 11:51:53 AM

My Toshiba Satellite L635 won't give me any indications of functionality. I left the computer asleep overnight (I do this often without ay problems), but when I attempted to wake it up none of the indicators lit. The system was still asleep with the power indicator blinking at 09:00, though by 10:00 it wouldn't power up. When the battery is critical (7%) and my system sleeps it will generally hold a charge for at least 24-48 hours. I have attempted a 'bare-bones' start-up (with all unnecessary components disconnected [including the internal components such as the monitor and keyboard]).
With the 'bare-bones' setup I attempted first to start it with the battery attached and using the power button, then with the charger and power button, neither worked, I then ran the same test again, but I attempted o short the power button connectors with a pair of stainless-steel scissors; this didn't work either, so I ruled out the power button being an issue.
I don't have proper troubleshooting equipment (another battery and charger) so that may be an issue.

Below I will include all information that may be relevant.

Mfg. date: Sept. 2010
Date of purchase: Dec. 2012
Model: Toshiba Satellite L635-S3030 SYSTEM UNIT
Part # on case: PSK60U-00600| <ES5.0>
Processor: x64 Intel Celeron dual-core

The information below was found on the system board:


On another sticker: insyde
©2013
Insyde H2O ©
AS22

Printed on board w/ outline: BM10-1

There is also a table printed on the board with red dots on certain items. I have recreated the table with Excel. A red highlight means that there is a red dot on that item. The one with the question mark (?) was covered to the extent that I can't be sure of what the number was.


I would appreciate any help you can provide.

Don't give away serial numbers. - G

More about : toshiba satellite power

Best solution

July 26, 2013 12:01:04 PM

So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?
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July 26, 2013 12:08:55 PM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


I will try that as soon as I can, but what exactly is that supposed to do?
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July 26, 2013 12:11:40 PM

What that does is short any electrical charge on the motherboard as well to companents. Its basically discarging the laptop of any power. Give it a shot, I've done it several times with this issue on my tech jobs and it has resolved the issue your describing. But make sure all your compenents are installed, put the laptop back together, sounds like you already took it apart.
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July 29, 2013 2:14:14 AM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


I tried that (multiple times, to be sure) and attempted to power up my laptop multiple ways. I saw no results. There were no lights and the fan didn't spin up.

It is worth noting that I used a universal charger set at 19v to charge my laptop. I previously used a universal charger set at 18.5v. The input labeled on my laptop is DC19v 3.24A.
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July 30, 2013 2:29:04 PM

then I'm at a loss, unless your adapters shot.
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November 8, 2013 9:53:24 AM

I had the same issue last night and tried the battery-out thing.......... it worked!!!! don't know how or why, but don't care either!!! THANKS!!!!
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March 10, 2014 8:43:23 AM

grandta13 said:
lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


I will try that as soon as I can, but what exactly is that supposed to do?


On mine, I found out my power adapter was not giving the correct voltage the laptop was looking for. Changed power adapters and runs great! I know this is not a cure all, but I don't see anyone responding with that possibility. EDIT: Sorry, there was one.... LOL
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April 5, 2014 3:08:22 PM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


My friend's computer (Toshiba Satellite A200 - TR6) would not turn on. I tried your solution and it worked great! Thank you for taking the time to post a solution.
Regards, Stan.
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May 15, 2014 8:38:17 AM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


I have tried that over an over again with my Toshiba Satellite C855-S5308. It didn't work. What should I do then?
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August 13, 2014 9:53:34 PM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


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August 13, 2014 9:54:22 PM

Yes still will not switch on the only light I am getting is the white light this just flashes
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October 9, 2014 4:30:57 PM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


I had same problem. Followed lotsurfer's advice and miracle of miracles it worked. Thanks, thanks, thanks. I have been fretting over this for a week and was ready to take it to the computer fixit store. Nice site.
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October 13, 2014 10:48:49 PM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?



hi., i guess this problem is not yet solved, i have the same problem with my toshiba l850 satellite with a black screen monitor after not shutting down and plugged it out for almost half a day,, i already do the 1-2mins holdin the power button an unplugged power cable and turn it on the for a try, but still it did not your help is much more appreciated, thanks.
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November 11, 2014 4:55:41 AM

If the laptop still not power on after you remove the power cord and battery, Change the Power Button!

Cheers from Albania

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January 12, 2015 10:48:09 AM

Hi,
Had same problem with my Toshiba laptop after having it shut down since before Christmas; went to Toshiba support onlineand they gave me same info as you Tom - worked (turn off, take battery out, hold power button down, after some time of a grey screen it worked! ) I'm making note of your site Tom for future. But I do have a question: the 3 lights on the outside front I could have sworn one was green; when laptop is off, one blinks white, when on it is a constant white and the one to the right is a shade of orange - is this how it should be - what are the 3 lights on front for?
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February 10, 2015 12:04:11 PM

It did work for me as well.
Steps:
1. Disconnect laptop from power cord
2. Take out battery
3. Hold power button for 30 seconds
4. Put battery back
5. Connect to power cord
6. You can see that the orange light is on
7. Press power button to boot up laptop
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February 11, 2015 11:30:46 AM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


Thank you thankyou thankyou thankyou it worked for me after I put to sleep - well appreciated
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March 8, 2015 3:47:49 PM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


Solution works with my Toshiba Satellite C55-A. Thanks.
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March 12, 2015 9:22:49 AM

LOST SURFER YOU ARE AMAZING!!!!!!!!!!!!!!! THANK YOU!!!!!!!!!!!!!!!!
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April 9, 2015 8:13:37 AM

Hi. I have a Toshiba Satellite E55 model laptop and it suddenly turned off while using it a few days ago and will not turn back on. I took the back cover off to remove the battery but the battery is really in there and l appears to be glued down. Is any one familiar with this the battery of this model? Any advise it appreciated!
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April 12, 2015 5:35:35 AM

Lost is are a genius, i did it 3 times but it finally worked. Thank you thank you thank you
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April 21, 2015 1:25:38 AM

Just disconnect your battery and disconnect its keyboeard ... then TURN ON laptop on direct power AC
It works ... :) 
Best of luck
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May 21, 2015 5:36:59 AM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


Whoever you are, thank you so much! You are a life saver :) 
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September 25, 2015 6:19:39 AM

I tried completely every trouble shooting method, the forum had to offer but then I thought. What will happen if I removed my machines C-mos battery? Then return it to its rightful place. Yes, th perfect solution nd it worked.
Ones my pieced my machine together, I powered it back on. There weren’t any blinking led’s, with my screen back on. I got a display message something about; your c-mos battery is removed, blah blah. Ignored that nd entered F2, 4 setup nd configured my dates Oh, nd make sure your machines battery is having power for when you turn it on, nd lastly make sure your Critical Battery Wake-up setting is disabled in th C-mos setup. That should come as a recommendation, Yawl ar welcome.
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October 12, 2015 4:04:15 AM

Jakes Kuzeue said:
What will happen if I removed my machines C-mos battery? Then return it to its rightful place. Yes, th perfect solution nd it worked.


Hi Jakes, do you mean you replaced your C-mos battery with a new one or did you put the same one in again?
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November 9, 2015 6:12:50 AM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


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November 23, 2015 12:08:45 AM

I was re-installing windows on my friend's Toshiba laptop Dynabook Satelitte AW2 when the laptop suddenly went out.
I tried all things possible to revive it in vain. The power adapter works ok as I connected it to my Toshiba and it is working great.

There is no light at all from the laptop indicator lights. I took it apart to see if there is anything I could do, and realised that everytime I do connect the laptop to the adaptor, the adapter light(green light onthe adapter that shows power on) goes out, when I do disconnect it from the laptop, it comes back on.

Am I fucked?
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December 8, 2015 5:51:03 AM

Emmans said:
I was re-installing windows on my friend's Toshiba laptop Dynabook Satelitte AW2 when the laptop suddenly went out.
I tried all things possible to revive it in vain. The power adapter works ok as I connected it to my Toshiba and it is working great.

There is no light at all from the laptop indicator lights. I took it apart to see if there is anything I could do, and realised that everytime I do connect the laptop to the adaptor, the adapter light(green light onthe adapter that shows power on) goes out, when I do disconnect it from the laptop, it comes back on.

Am I fucked?


same case for me man!! am sooo angry!
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December 22, 2015 3:43:03 AM

Emmans said:
I was re-installing windows on my friend's Toshiba laptop Dynabook Satelitte AW2 when the laptop suddenly went out.
I tried all things possible to revive it in vain. The power adapter works ok as I connected it to my Toshiba and it is working great.

There is no light at all from the laptop indicator lights. I took it apart to see if there is anything I could do, and realised that everytime I do connect the laptop to the adaptor, the adapter light(green light onthe adapter that shows power on) goes out, when I do disconnect it from the laptop, it comes back on.

Am I fucked?


It seems that somewhere on your MoBo is a shortcut....
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December 26, 2015 4:36:55 PM

I'm having issues with mines as well but it's a L15W-B1320. Any suggestions?
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February 18, 2016 4:37:23 PM

Completely helpful... been on same issue just now.. Tnx Lostsurfer it did help really,
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February 27, 2016 2:46:35 PM

Please help, having the same problem
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May 8, 2016 9:51:15 PM

lostsurfer said:
So you have taken the battery out, disconnected it from the power adapter, held down the power button for 30 seconds and then placed the battery back in and the power adapter and tried powering it on?


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May 13, 2016 12:43:43 PM

Iv Nurka said:
If the laptop still not power on after you remove the power cord and battery, Change the Power Button!

Cheers from Albania



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May 13, 2016 12:45:49 PM

what does change the power button mean?
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June 30, 2016 6:36:12 PM

Maria_37 said:
what does change the power button mean?



Might mean they think you can take it apart and have a spare power switch to plug in? I dunno.

Make sure to try the first suggestion from lostsurfer - It worked first time for me. (Thanks!)

Unplug ac power source to computer and remove battery.
Then hold down power button for at least 30 seconds.
install battery and plug in ac power again.
Some people said it took a few tries before getting back to normal, so maybe hold down the switch longer - i held it down for 90 seconds. Keep trying, since this worked for others here.

Apparently, the circuitry had a charge on it that needed to be discharged. If so, it may happen again?
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July 2, 2016 9:22:01 PM

Lucas Caro Barriga said:
It did work for me as well.
Steps:
1. Disconnect laptop from power cord
2. Take out battery
3. Hold power button for 30 seconds
4. Put battery back
5. Connect to power cord
6. You can see that the orange light is on
7. Press power button to boot up laptop


Had to do this about 3-4 times with my Toshiba Satellite S855d-s5120, but it worked. Thanks!!!
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August 1, 2016 10:23:41 AM

Hello Guys!! I found the soulution to the first question of all. is the button of the power. you to dissarmed the laptop, break and take out the button ( I did that ) and then make sure it fits again. The laptop wont turn on because it get stuck with the foam inside. Hope you guys solve the problems with this one. Have a nice day.
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