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Can't reinstall Windows to ssd

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July 27, 2013 8:58:28 AM

I have an Asus Zenbook UX31e - the ssd is proprietary for this laptop. Over the past couple of weeks I had increasing problems with freezes and BSODs. Finally, everything froze again and I had no choice but to do a hard reboot. Immediately afterward, Windows froze on booting. I tried booting into safe mode, but the process froze several times. Then I tried a repair to go back to the last good boot configuration-no effect. Finally, I tried a system recovery using the recovery partition on the drive. All went well with formatting, but the copying of the recovery image stopped at 0 percent. After a few minutes the system rebooted and went straight to the BIOS screen. At this point I could not access the recovery partition.

My next step was to create a bootable flash drive with the Windows install files. The laptop booted, I made it through the basic info entry, and then installation began. Installation never went past 0% and then a reboot to BIOS. After several tries at this, I decided to do a completely clean install by deleting partitions and doing a secure clean. With the Windows 7 install utility, I could see the partitions on the drive. No matter what I tried, however, attempts to change, add, or delete partitions produced no changes.

I'm no expert, but it seems the ssd is damaged. If others have any suggestions I would love to hear them. This is a $1300 laptop, and replacing the proprietary ssd would be another $500 or more.

More about : reinstall windows ssd

a c 93 G Storage
July 27, 2013 10:06:23 AM

have you checked the SSD manufacturer website for a diagnostic tool?

how old is the laptop?
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July 27, 2013 11:00:15 AM

Emerald said:
have you checked the SSD manufacturer website for a diagnostic tool?

how old is the laptop?


The laptop is over a year old -- beyond the warranty date of course. As far as I have been able to determine, as this is a drive made only for the Asus UX31e, there are no diagnostic tools.
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a c 814 G Storage
July 27, 2013 1:15:00 PM

its still just an ssd on a sata port, although custom, the normal diagnostics should work.
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