how to detects keyboard failure

Windows 7 found my Bluetooth keyboard with driver install but key board still not respond. Why? Please help!
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  1. Best answer
    There could be any number of things. Does it have any batteries in it, does the keyboard itself require drivers/software, does it work on other machines, does that machine even accept any keyboard input (find a USB one and try).
    It could also be the keyboard is just physically bust.
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