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Computer doesn't recognize my new video card?

Tags:
  • Nvidia
  • Computers
  • Graphics Cards
  • Geforce
  • Graphics
Last response: in Graphics & Displays
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July 27, 2013 10:33:36 AM

Hi, I have a Nvidia Geforce 6150 LE onboard video card, and I recently bought a EVGA Nvidia Geforce GT 620, and for some odd reason my computer doesn't seem to detect it, I've tried looking for it in the device manager and it doesn't pop up, I've looked in the BIOS to disable my onboard video card, but there's no option for that, only to select what I would like for the primary video input, and I selected PCI-E, I'm stumped and don't know what to do, help?

More about : computer recognize video card

July 27, 2013 10:40:52 AM

This might be a silly question, but have you installed the drivers for it?
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July 27, 2013 10:44:57 AM

Gallarian said:
This might be a silly question, but have you installed the drivers for it?


Yes I have, using the cd that came with the new video card
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a b U Graphics card
July 27, 2013 10:54:09 AM

Is your display cord plugged into the GPU and not the mobo? If not, do it now.
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July 27, 2013 10:56:14 AM

Thanatos Telos said:
Is your display cord plugged into the GPU and not the mobo? If not, do it now.


Are you talking about the VGA cable? If so, I have it plugged into the onboard video card, when I plug it into the new video card, it just gives me a black screen and no signal.
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a b U Graphics card
July 27, 2013 11:04:51 AM

Touchinghippo said:
Thanatos Telos said:
Is your display cord plugged into the GPU and not the mobo? If not, do it now.


Are you talking about the VGA cable? If so, I have it plugged into the onboard video card, when I plug it into the new video card, it just gives me a black screen and no signal.


That means that either the GPU is DOA or you haven't properly disabled onboard video.
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July 27, 2013 11:07:08 AM

Thanatos Telos said:
Touchinghippo said:
Thanatos Telos said:
Is your display cord plugged into the GPU and not the mobo? If not, do it now.


Are you talking about the VGA cable? If so, I have it plugged into the onboard video card, when I plug it into the new video card, it just gives me a black screen and no signal.


That means that either the GPU is DOA or you haven't properly disabled onboard video.


I've tried disabling it in the device manager, and it didn't work, I've also tried uninstalling it, but that also didn't work, I'm starting to think it's a problem with my mobo or something.
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July 27, 2013 11:11:56 AM

And another thing that I forgot to mention, when the new video card is plugged in and my computer is on, the fan spins on the it. I dunno if that's a good or bad sign.
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a b U Graphics card
July 27, 2013 11:12:09 AM

Touchinghippo said:
Thanatos Telos said:
Touchinghippo said:
Thanatos Telos said:
Is your display cord plugged into the GPU and not the mobo? If not, do it now.


Are you talking about the VGA cable? If so, I have it plugged into the onboard video card, when I plug it into the new video card, it just gives me a black screen and no signal.


That means that either the GPU is DOA or you haven't properly disabled onboard video.


I've tried disabling it in the device manager, and it didn't work, I've also tried uninstalling it, but that also didn't work, I'm starting to think it's a problem with my mobo or something.


That's your problem. You're supposed to use the BIOS for all of that.
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July 27, 2013 11:17:03 AM

Thanatos Telos said:
Touchinghippo said:
Thanatos Telos said:
Touchinghippo said:
Thanatos Telos said:
Is your display cord plugged into the GPU and not the mobo? If not, do it now.


Are you talking about the VGA cable? If so, I have it plugged into the onboard video card, when I plug it into the new video card, it just gives me a black screen and no signal.


That means that either the GPU is DOA or you haven't properly disabled onboard video.


I've tried disabling it in the device manager, and it didn't work, I've also tried uninstalling it, but that also didn't work, I'm starting to think it's a problem with my mobo or something.


That's your problem. You're supposed to use the BIOS for all of that.


The thing is, I can't find an option for that in my BIOS, i'll post a picture to show you.
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July 27, 2013 11:26:17 AM

I had the same problem as you.

Try putting the graphics card in a different PCI slot (if your mobo has more than 1). That fixed it for me, and the card worked fine. Not sure what the problem was though, as now I have a new graphics card and it works fine in the same PCI slot that didn't work with my old one.

If that still doesn't work, look in the BIOS and try the on board graphics on AUTO as well as DISABLED. I tried setting mine to disabled and that didn't work, but it worked in auto.

If all that fails to make the card work, either the GPU is DOA (just RMA it) or the motherboard has faulty PCI slots/is incompatible for some reason.
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July 27, 2013 11:26:48 AM

Thanatos Telos said:
Touchinghippo said:
Thanatos Telos said:
Touchinghippo said:
Thanatos Telos said:
Is your display cord plugged into the GPU and not the mobo? If not, do it now.


Are you talking about the VGA cable? If so, I have it plugged into the onboard video card, when I plug it into the new video card, it just gives me a black screen and no signal.


That means that either the GPU is DOA or you haven't properly disabled onboard video.


I've tried disabling it in the device manager, and it didn't work, I've also tried uninstalling it, but that also didn't work, I'm starting to think it's a problem with my mobo or something.


That's your problem. You're supposed to use the BIOS for all of that.


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July 27, 2013 11:28:29 AM

TheRandomGuy7 said:
I had the same problem as you.

Try putting the graphics card in a different PCI slot (if your mobo has more than 1). That fixed it for me, and the card worked fine. Not sure what the problem was though, as now I have a new graphics card and it works fine in the same PCI slot that didn't work with my old one.

If that still doesn't work, look in the BIOS and try the on board graphics on AUTO as well as DISABLED. I tried setting mine to disabled and that didn't work, but it worked in auto.

EDIT: I forgot to add, if all that fails to make the card work, either the GPU is DOA (just RMA it) or the motherboard has faulty PCI slots/is incompatible for some reason.


Unfortunately. I only have one PCI slot. And I can't find anything about onboard graphics in my bios :( 
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July 27, 2013 11:56:49 AM

Touchinghippo said:
TheRandomGuy7 said:
I had the same problem as you.

Try putting the graphics card in a different PCI slot (if your mobo has more than 1). That fixed it for me, and the card worked fine. Not sure what the problem was though, as now I have a new graphics card and it works fine in the same PCI slot that didn't work with my old one.

If that still doesn't work, look in the BIOS and try the on board graphics on AUTO as well as DISABLED. I tried setting mine to disabled and that didn't work, but it worked in auto.

EDIT: I forgot to add, if all that fails to make the card work, either the GPU is DOA (just RMA it) or the motherboard has faulty PCI slots/is incompatible for some reason.


Unfortunately. I only have one PCI slot. And I can't find anything about onboard graphics in my bios :( 


That's a shame.

I would suggest you could upgrade the motherboard. Its BIOS seems very outdated and one with more than one PCI slot and/or more RAM slots wouldn't hurt.

Otherwise, you could experiment some more, perhaps by trying the GPU in different systems. If you are sure it is the GPU, you should just RMA it. If you bought the card from Amazon, you are in luck. Just give them a ring and you can see for yourself why they are my favourite company going!
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July 27, 2013 12:05:06 PM

TheRandomGuy7 said:
Touchinghippo said:
TheRandomGuy7 said:
I had the same problem as you.

Try putting the graphics card in a different PCI slot (if your mobo has more than 1). That fixed it for me, and the card worked fine. Not sure what the problem was though, as now I have a new graphics card and it works fine in the same PCI slot that didn't work with my old one.

If that still doesn't work, look in the BIOS and try the on board graphics on AUTO as well as DISABLED. I tried setting mine to disabled and that didn't work, but it worked in auto.

EDIT: I forgot to add, if all that fails to make the card work, either the GPU is DOA (just RMA it) or the motherboard has faulty PCI slots/is incompatible for some reason.


Unfortunately. I only have one PCI slot. And I can't find anything about onboard graphics in my bios :( 


That's a shame.

I would suggest you could upgrade the motherboard. Its BIOS seems very outdated and one with more than one PCI slot and/or more RAM slots wouldn't hurt.

Otherwise, you could experiment some more, perhaps by trying the GPU in different systems. If you are sure it is the GPU, you should just RMA it. If you bought the card from Amazon, you are in luck. Just give them a ring and you can see for yourself why they are my favourite company going!


Lmao, nah I actually got it from Tigerdirect, but you're right I'll probably start investing in a new mobo+cpu combo, considering a new cpu wouldn't hurt either. I appreciate the help guys!
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!