Upgrading from AMD Mobility Radeon HD 4650

LukeBriggs14

Honorable
Jul 27, 2013
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10,510
I have a AMD Radeon 4650 for my Dell Laptop. Currently have the 13.4 Catalyst beta. Trying to run Company of heroes 2 and every time the game eventually crashes.

I am looking to upgrade from the current card I have. I know the upgrading for a laptop can be difficult. Seeking advice.

I believe the current card is PCI 2.0 express x16.
 
Solution


i know this is from 6 months ago, but i have the same laptop and i'm wondering if you've found a solution or not. I can tell you that this laptop does suffer from "throttling" and overheating. You can change your power settings to fix the throttling issue (well, at least improve it) by going into your Advanced Power Settings under Processor Power Management and changing your Maximum to 99% (for battery & plug-in)

Hi
Without the exact model of laptop it is unlikely anyone can give you any meaningful advice

I have not heard of any modern laptop using a standard PCI-express x16 slot or taking a standard desktop size graphics card

If Dell offers your range of laptops with a range of Graphics cards then there is a reasonable chance of success
(assuming there are faster graphics cards available)

It would be a lot easier & cheaper to find out why the laptop crashes

How long does it take before crashing?
(Is this overheating?)
Have you any thermal monitoring software for CPU & GPU ?

Does it crash playing other graphic intensive games ?

What operating System (& service pack) ?

Why use a beta release of driver ?
(unless it fixes a problem which you have)

Have you tried un-installing the Radeon driver software (not upgrading)
and installing the latest driver on the Dell Site or the latest stable release) from AMD for your Windows

AMD have a utility to check if their driver is compatible with OEM Mobile Radeon hardware
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-32.aspx

regards
Mike Barnes
 

LukeBriggs14

Honorable
Jul 27, 2013
5
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10,510
ok my laptop is a dell studio 1747. Operating system is Windows 7 Home Premium 64 bit.

The time to crash is not predictable. Sometimes its only 10 min. Sometimes 2 hours. I have thought of the overheating issue. I am going to see how the game works using a cool pad. What software is recommended for thermal monitoring?

The only other game I have really played on this is World of Warcraft and it did crash but in a different way. It was due to overheating but the computer would simply turn off and was hot to touch. That is when I purchased a chill pad and that problem was eliminated. When the game crashes the computer remains on and goes to home screen but will first show a screen that has grey lines running vertically on a blank screen.

The beta driver was recomended to me by support. Evidently the AMD Mobility Radeon HD 4000 series has problems with this game and when I downloaded it, it was said to fix the issue. It prolonged the crash time but still did eventually.

From the link mbarnes86 posted there is a 13.6 driver I may try that and see but the 13.4 beta was said to fix it. I will see how it goes.

From an Event Viewer it has the following error just prior to crashing: The speed of processor 5 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 39 seconds since the last report.

Thanks for support so far guys. Appreciate it I will try the fixes and update if it crashes again.

Luke Briggs
 

LukeBriggs14

Honorable
Jul 27, 2013
5
0
10,510
ok I tried the newest driver, 13.6 and it was not going to work. I got an error message before the game started saying the driver currently installed would not function. I also used a chill pad on full blast for any heat issues and the game still crashed.

Any more ideas?

Thanks,
Luke
 

lilytutu

Honorable
Dec 10, 2013
1
0
10,520


i know this is from 6 months ago, but i have the same laptop and i'm wondering if you've found a solution or not. I can tell you that this laptop does suffer from "throttling" and overheating. You can change your power settings to fix the throttling issue (well, at least improve it) by going into your Advanced Power Settings under Processor Power Management and changing your Maximum to 99% (for battery & plug-in)

 
Solution

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