Problem installing new laptop HDD / Windows 7

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fussybritches

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Feb 23, 2013
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10,510
As always, any help appreciated.

I installed the new HDD. Seemed to go fine.

Set CD/DVD drive at top of boot order. Put Win 7 installation disc in drive. Rebooted. Pressed a key at "Press Any Key To Boot From CD or DVD."

"Starting Windows" appeared, and a few seconds later the DVD drive stopped running and the screen froze. Hasn't changed in five minutes.

Suggestions?

Thanks.
 
Solution
S


some things to try b4 going deep ..

1- try again :)

2- take the HDD out and reinstall it again .

3- try flashing the windows on usb stick and boot from it

if it does not work , put back the old HD and see if the installation works or hangs

if it works ,

4- test the HDD on your desktop see if it is a working hdd.

if it does not work , maybe you...
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SNA3

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Jul 17, 2013
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some things to try b4 going deep ..

1- try again :)

2- take the HDD out and reinstall it again .

3- try flashing the windows on usb stick and boot from it

if it does not work , put back the old HD and see if the installation works or hangs

if it works ,

4- test the HDD on your desktop see if it is a working hdd.

if it does not work , maybe you have a bad DVD ... try installing Ubunt Linux and see if it works.
 
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Solution
Tom Tancredi

Tom Tancredi

Judicious
May 9, 2013
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Check the DVD for scratches, etc. and try again. If repeats get another DVD. Also you can (since you have the Windows key) download the ISO from Microsoft and either A) burn another DVD or B) follow the steps to make a boot USB (mucho faster) and try to install that way.
 
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fussybritches

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Feb 23, 2013
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10,510
Thanks, I'll try those ideas. Also I read on another thread that RAM should be no more than 2GB for installation, so I'll give that a shot as well.

Anyone else, please feel free to chime in with other suggestions.
 
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S

SNA3

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Jul 17, 2013
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Ram has nothing to do with it.. you can have 32G Ram and install
 
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fussybritches

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Feb 23, 2013
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Yeah, just tried it -- got a tiny bit further into the "Starting Windows" screen, then froze again.
 
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fussybritches

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Feb 23, 2013
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Effort to date; maybe this'll help someone else diagnose the problem.

I made a copy of the installation DVD; also downloaded the ISO and created a new installation DVD. Tried both; no success.

Removed the new HDD, put back the old HDD. Tried all three DVDs (original and two homeburned). Same result each time: With the old HDD, made it a little further into the "Starting Windows" screen before it froze.

What do you think? Is it significant that the old HDD allowed the installation process to run a few seconds longer?

Do these repeated failures with two HDDs and three different copies of the DVD indicate what component(s) might be causing the trouble?

Thanks.
 
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Tom Tancredi

Tom Tancredi

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May 9, 2013
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You can hailmary and blow air in the DVD drive to see if it is dusty, but I doubt it, it sounds REAL BAD. Your looking at hardware failure issues, most likely the I/O on the motherboard which would mean and a whole new computer since you just can't buy any Mobo and stick it in, you need matching memory, matching CPUs, and forbid those HDDs are IDE or such, etc.

Potentially it may be just your Power Supply (PSU) but as your not familiar with basic memory requirements, I wouldn't want to burden you with such high risks. My suggestion, go to Walmart, $249 new PC all setup, licensed and ready to keep going for the next 5 years. New parts like PSU ($129) are more expensive then a whole new computer, just like Cell Phones are disposable so are PCs now.
 
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fussybritches

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Feb 23, 2013
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Well . . . dang. That's not good news. But I appreciate it.

Worth trying the USB route?
 
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SNA3

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Jul 17, 2013
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OFC ... try it ..
 
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