GPU Overheating or faulty?

vJZY · Jul 29, 2013

So basically, I have a 2GB VTX Radeon HD 7870 and occasionally it would produce horizontal lines on my monitor. These lines were so thick that I couldnt see past them so I'm forced to hard reset the PC. If I have music playing and I get these lines, I can still hear the music. These lines never happen when I game. Their random, sometimes when Im on Youtube, sometimes when I'm editing. I didnt know it was my graphics card so I took it out, removed all drivers etc and I havent had a single problem with the Intel 4000 gpu. I know it is the Radeon but I dont know why its happening? The temperatures are fine, idle was around 27 - 35 and gaming was around 50 - 70. The card is stock and I havent OC'd or made any changes to it. My spec is a 3750k i5 cpu, 750Watt PSU, 8GB DDR3 Ram, 1TB Hardrive, Gigabyte Z77-D3H. Please help me. Thank you guys!

bystander · Jul 29, 2013

I can't say for certain, but it does sound like a faulty card. You may want to make try the last few drivers from AMD. Perhaps it is a driver issue instead.

COLGeek · Jul 29, 2013

What make and model of PSU are you using? While the GPU is likely the problem, we should rule out the PSU as a possibility as well. Remember, not all PSUs are created equally.

vJZY · Jul 29, 2013

COLGeek :

Its a Corsair 700CX Builders Edition Psu

vJZY · Jul 29, 2013

COLGeek :

Ive had this card for 5 months and have only just started getting these lines, I really need help!

COLGeek · Jul 29, 2013

That is a decent PSU. I concur with bystander, it seems time for an RMA of the GPU.

vJZY · Jul 29, 2013

COLGeek :

Whats an RMA?

vJZY · Jul 29, 2013

bystander :

I bought it from Aria and they wont take it back unless its boxed (I threw my box away stupidly months ago) Another thing I noted was the voltages. They would spike, aswell as the clock speeds and the fan would not spin any faster. I did however change manually change the speed but that had 0 effect.

COLGeek · Jul 29, 2013

RMA = return merchandise authorization. It is the term most often used by vendors to authorize a return/refund/exchange/repair.

vJZY · Jul 29, 2013

COLGeek :

The vendor was Aria, they wont accept it without a box which I no longer have:l So I can't fix the GPU myself?

skilledman101-1362426 · Jul 29, 2013

Where did you buy it from?

vJZY · Jul 29, 2013

skilledman101-1362426 :

www.Aria.co.uk. I only have the gpu and driver disk. No packaging. I also have the invoice of all the parts I bought (GPU is included)

COLGeek · Jul 29, 2013

If Aria won't accept the device, try going directly to VTX.

vJZY · Jul 29, 2013

COLGeek :

I can't find the website pal :S

skilledman101-1362426 · Jul 29, 2013

vJZY :

Well I am not familiar with the sites return policy, but I would suggest getting a replacement card if you can. I know Newegg is annoying and if you don't have every single manual/box/accessory they deny the RMA and send it back. Good luck

smeezekitty · Jul 29, 2013

You might be screwed: http://forums.overclockers.co.uk/showthread.php?t=18324175

vJZY · Jul 29, 2013

smeezekitty :

ffs

vJZY · Jul 29, 2013

COLGeek :

Going to stick to nVidia now anyway. Should never have bought this card, first AMD product I'd bought and it does this ffs

skilledman101-1362426 · Jul 29, 2013

Yay nVidia

smeezekitty · Jul 29, 2013

Its not really AMDs fault. VTX3d is one of there poorer partners as far as quality goes.

GPU Overheating or faulty?

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