Trying to fix a friends PC. Wired internet connection works, WIFI Doesnt...

Anthony Bolivar

Honorable
Jul 31, 2013
1
0
10,510
I'm trying to help a friend out with an HP AIO PC with wireless internet. The model number is 23-1014. I have already restored the PC back to a couple months ago system restore point. It didnt work. I have also tried to check all the connections and settings to see if its set up to automatically detect settings. Last thing I tried was to uninstall the wireless adapter (internally built from factory) driver and reinstall with the latest updated one from HP and still nothing. I able to connect an Ethernet cable and go online through Internet explorer but I receive errors from chrome and firefox upon launching. The computer has a bunch of spammy software and I have done a virus scan and removed tons of threats with avast and deleted them as well as ran MBAM and removed threats. Any suggestions?
 
Solution
Not sure how much of a bg deal it is, but I would download Hiren's. Mount to flash drive, open it in Windows. Goto Network >> Complete Internet Repair. Might be a Winsock issue. Good tool to have regardless.

haynesr07

Distinguished
Jul 14, 2013
260
0
18,960
Not sure how much of a bg deal it is, but I would download Hiren's. Mount to flash drive, open it in Windows. Goto Network >> Complete Internet Repair. Might be a Winsock issue. Good tool to have regardless.
 
Solution