Help! my sims 3 keeps crashing!

When I play Sims 3 every now and then a box pops up with the message: Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

There is literally nothing I can do after that but click close program.
I have windows 8 and it's happened five times in one day. This has never happened before.

HELP!
45 answers Last reply
More about sims crashing
  1. Run this overnight.

    Memtest86+ - Advanced Memory Diagnostic Tool
    www.memtest.org/‎

    Take a photo and upload it somewhere of the resuslts.
    Post a link to that photo here.

    It's a process of elimination, might not be RAM but it's easiest to check and you have to sleep eventually anyway...
  2. stellasaurus said:
    When I play Sims 3 every now and then a box pops up with the message: Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    There is literally nothing I can do after that but click close program.
    I have windows 8 and it's happened five times in one day. This has never happened before.

    HELP!


    Does this only happen in sims? or any other games/ aplications.
    I Have windows 8 at work and sometimes the explorer and programs would randomly crash several times a day. I ddid some reserch and discovered it was some problem with dropbox that just by being iddle in the background would crash my stuff for no reason.
  3. Well I can't say that it has anything to do with DropBox either as I run Windows 8.1 and have DropBox running on all of my rigs and have never had a single crash in any game or application.

    Is this happening with just The Sims 3 or have you had problems with other games/applications also? As suggest though burn memtest86 to a disc or USB stick and check your memory would be a good place to start. If all else fails you might need to re-install the OS to fix the problem.

    It could also be just a corrupt game install. So before you go so far as to re-install the OS you might try to un-install the game and then do a complete re-install. Also make sure that your GPU drivers are up-to-date as well as DirectX runtime.

    There are alot of things that it could be really such as a background task. Also some virus can cause games to crash.

    Since you said this has never happen before can you think of the last hardware/software change you made to your system before this problem came up?
  4. It is only happening with sims 3 and i do have an antivirus installed. I dont think its my ram because my laptop is still pretty new.I have recently downloaded sims 3 supernatural, could that be why?. Thanks for your suggestions i will try them tonight :)
  5. stellasaurus said:
    When I play Sims 3 every now and then a box pops up with the message: Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    There is literally nothing I can do after that but click close program.
    I have windows 8 and it's happened five times in one day. This has never happened before.

    HELP!

    Its happening with mine too! And i dont have windows 8 :( I have windows 7
  6. I'm having the exact same issue and it's because the sims 3 only works best with Windows Vista, Windows 7 and I think Windows XP. Windows 8 is not compatible with the Sims period and makes it very difficult to play. I have windows 8 on my laptop and that shit is always fuckin up. It's annoying especially since I want to just play my damn game!! Dx Nothin you can do about it unless you downgrade your OS or find a laptop or desktop that's not windows 8.

    Good Luck
  7. It might also be from the custom content. I have windows 7 and my sims 3 worked perfectly until I started to install stuff from the exchange
  8. hi, mine is doing the exact same, i removed my mods as people say if they expire or they weren't updated for the new patches etc. i tried uninstalling and reinstalling but thats not it? i am really annoyed now as i adore the game and the expansions/stuff packs
    :??: :(
  9. I HAVE THE EXACT SAME PROBLEM! I have Windows 7 and have been playing Sims for years and this has never come up. Just over the past month or so it had a couple crashes every now and then, now it's within the first 2-5 minutes of playing the game. My mom's boyfriend is an IT Tech and he's tried clearing the cache files, downloading the hot fix given out my EA, changing the DEP Files, everything. Tomorrow we're wiping my computer clean to see if it's just some bug on my computer (I might be a tad obsessed.. Don't judge) but I have a feeling it's something going on with EA, there most be a bug in the server. But if I can figure it out I'll post back again.
  10. I have the same problem :( !! I have windows 7 and this has never happened to me before. I installed Sims 3 Seasons. Before I had late night, pets, island paradise and university but I un-installed them all. When I did, I installed Seasons, cracked it and clicked the Sims 3 Launcher to start playing. When it started to load, it crashed and a box popped out saying : Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Blahhh -.- !!! I searched everywhere for answers. Google, You tube I even went to EA's bloody website. I even un-installed and re-installed it ! .. but it just keeps doing this to me :( ..I tried going to the DEP , And I even went to properties and changed it to windows 7. But its just no use :( .. please do reply to me if anyone finds out the matter of this cause.
  11. Have you tried running TSR Rigfix? These types of crashes are usually a result of incompatable Custom Content, there is more information on how to use the tool at http://www.thesimsresource.com/fixyourgame/step1. If pulling all the Custom Content out and the game still crashes Uninstall, defrag the drive and reinstall, and carefully add back in custom content.
  12. WhatsUpDoc said:
    I have the same problem :( !! I have windows 7 and this has never happened to me before. I installed Sims 3 Seasons. Before I had late night, pets, island paradise and university but I un-installed them all. When I did, I installed Seasons, cracked it and clicked the Sims 3 Launcher to start playing. When it started to load, it crashed and a box popped out saying : Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Blahhh -.- !!! I searched everywhere for answers. Google, You tube I even went to EA's bloody website. I even un-installed and re-installed it ! .. but it just keeps doing this to me :( ..I tried going to the DEP , And I even went to properties and changed it to windows 7. But its just no use :( .. please do reply to me if anyone finds out the matter of this cause.


    Have you tried running it through Windows XP? Just right click on the icon you use to open your game, go to properties, then go to the tab where it says compatibility. There should be a drop down box at the top. See if it makes a difference. :)
  13. Well I just got the sims over Christmas and I just got around to playing it and every time I load the game it crashes. I havent even gotten a chance to play it yet. I get to the part were I can pick a neighborhood but I have been trying to get that free downloadable town. So I load my game and get to the menu and then look on my laptop for stuff about the neighbor hood then look up and it says Sims 3 has experienced a problem.
    I have no mods. No saves. Not even any games. I t crashes before I can start that and I dont know why.

    I am running windows 7 pro with a I7 4770k 8GB of corsair vengance, of of a 1TB HDD. I have had no issues with any other games.
  14. Try running the program in a different compatibility mode?
    Right click on the Sims 3 shortcut>Properties>Compatibility>Check the box 'Run this program in compatibitlity mode for'
    I seem to remember Windows vista works best with it as the Sims (Although I hate to say it) Is pretty outdated for windows 8 operating system.

    Hope this helps!
  15. TRY TO RESTORE IT BEFORE THAT SHITTY UPDATE. THAN TURN OFF THE AUTOMATIC UPDATES OR YOU WILL FIND YOUR
    SIMS UPDATED AGAIN CAUSE SOMEONE PRESSED OK. NOW MY SIMS ARE ON THE FRITZ AGAIN. I DIDNT CREATE A RESTORE POINT SO MY SOLUTION DOESNT WORK ANYMORE SO SAVE RESTORE POINT.
  16. Xeres6 said:
    stellasaurus said:
    When I play Sims 3 every now and then a box pops up with the message: Sims 3 has stoppetd working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    There is literally nothing I can do after that but click close program.
    I have windows 8 and it's happened five times in one day. This has never happened before.

    HELP!

    Its happening with mine too! And i dont have windows 8 :( I have windows 7


    Yep this is happening to a lot of people. I still can't figure out why. I've tried everything. It happened after I installed the sims seasons expansion pack so I'm guessing it's because of expansion packs. I guess all we can do is hope electronic arts finds a solution for this problem.
  17. LauraW said:
    I'm having the exact same issue and it's because the sims 3 only works best with Windows Vista, Windows 7 and I think Windows XP. Windows 8 is not compatible with the Sims period and makes it very difficult to play. I have windows 8 on my laptop and that shit is always fuckin up. It's annoying especially since I want to just play my damn game!! Dx Nothin you can do about it unless you downgrade your OS or find a laptop or desktop that's not windows 8.

    Good Luck


    Rachelsunshine90 said:
    WhatsUpDoc said:
    I have the same problem :( !! I have windows 7 and this has never happened to me before. I installed Sims 3 Seasons. Before I had late night, pets, island paradise and university but I un-installed them all. When I did, I installed Seasons, cracked it and clicked the Sims 3 Launcher to start playing. When it started to load, it crashed and a box popped out saying : Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Blahhh -.- !!! I searched everywhere for answers. Google, You tube I even went to EA's bloody website. I even un-installed and re-installed it ! .. but it just keeps doing this to me :( ..I tried going to the DEP , And I even went to properties and changed it to windows 7. But its just no use :( .. please do reply to me if anyone finds out the matter of this cause.


    Have you tried running it through Windows XP? Just right click on the icon you use to open your game, go to properties, then go to the tab where it says compatibility. There should be a drop down box at the top. See if it makes a difference. :)



    I found this actually quite helpful, there was a drop box. I recommend doing this for every sim expansion pack though because each one has a different compatibility setting.
    But this really helped my game play, thankyou guys :)
  18. This happens to me too! :|
    I have the new Windows 8 computer and I only have Pets installed atm.
    I play for about 45-60mins and then it comes up with the same message.
    I click 'Close Program' (cause that's all I can do) and then I try and start Sims up again.
    This time, it closes after 5 mins.
    I keep restarting it but the same thing happens, although the time Sims works for keeps getting lower and lower until it hardly loads.
    I do have quite a bit of CC off different websites but I deleted half of it (I have checked if it's bad CC or not) but it still doesn't work.
    I tried to install Pose Player yesterday (I can't get that to work but anyway :D) but it's not that cause this has been happening for 3 days.
    I'm going to try and fix it today, but I'd love it if anyone has any suggestions.
    Thanks :)
  19. omg ok so same thing happen 2 meh i have the windows 8 n my game automatically stop working idk y but im mad now i gotta watch the sims 3 on youtube n i could be playing it right now. but, idk wats wrong with it. idk if its that i didnt download in time. OR IS IT THAT NEW INTO THE FUTURE GAME hmm idk. but im just mad right now.
  20. What you need to do is download CC Cleaner Pro have that delete unwanted files from your computer.Then go to your start menu.and click on that.Go to computer and click on that.once your in computer click windows.now look for "prefetch" and delete the whole file everytime you open up your computer.because prefetch holds every action you do since you first started using the computer.Once you delete that open cc cleaner back up and clean the file left behind.Now open up your sims game.then press ctrl,alt,esc and go to your documents delete the empty folders and uwanted files.Now go back to your sims 3 game and it should run smoothly c;....If that doesnt help..Do all the above and then go to computer...then program files..then electronic arts.....and go in and open up your expansion pack..go to game...then bin..Look for something that looks like "TS3EP04" The last two numbers will be the expansion pack like that o4 means generations anyways... right click on it..click properties..go to compatibilty mode... and click windows vista...then click run this program as administrator..then click apply..ok then restart your computer and play your game c;
  21. Same with me i have windows 8 the same thing happens every 1-5 minuts it never haplend beofre i got a few more packs. I saw that its because sims 3 is not compatible because sims is a big game. I dont want to beleive it but i think its trew... DAM WINDOWS 8
  22. Compatibility mode for Windows Vista seems to be working now for me. Thanks! But, now that I have Windows Vista compatibility mode turned on, my sims game is super-dark. It's not the brightness setting on my monitor. Anyone know how to fix that?
  23. This happens to me too, I'm on windows 7 and I've tried DEP, changing the compatibility to Windows XP, deleting ALL of my custom content, uninstalling & reinstalling. It's been doing it for absolutely ages and I have sims pets and generations expansion packs. It's super annoying!
  24. This is happening to me to after about 8 minutes of playing the game. I have windows 8.
  25. Hi, sorry i'm late joining the thread but I recently started to play sims 3 again. I too was getting an hour maximum game play before I would get "sims has stopped working" message. Along with having the dreaded saving error code 12.

    Tried all fixes/solutions I could find. Some sites analysed others error reports and concluded it seems to be a memory issue.

    I was on 32 bit windows 7, but as my pc was 64 bit capable, I done a clean install of windows 7 64 bit instead and since then *touch wood* I havent had even an error message and the game has been running fantastically. If this is an option for anyone out there, it may be worthwhile considering.
  26. unholyangelgirl said:
    Hi, sorry i'm late joining the thread but I recently started to play sims 3 again. I too was getting an hour maximum game play before I would get "sims has stopped working" message. Along with having the dreaded saving error code 12.

    Tried all fixes/solutions I could find. Some sites analysed others error reports and concluded it seems to be a memory issue.

    I was on 32 bit windows 7, but as my pc was 64 bit capable, I done a clean install of windows 7 64 bit instead and since then *touch wood* I havent had even an error message and the game has been running fantastically. If this is an option for anyone out there, it may be worthwhile considering.


    Hey im also late but want to say thanks for that info I will try it if I cannot fix it without uninstalling the sims game as my sis has 8 expansions or more. it will take really long but may be worth it.

    there is only 3GB memory in her pc so 64 bit is not advisable but may be the reason sims don't work. probably a problem with EA not supporting 32 Bit. it all started when they made you connect to sims 3 online when in game. im going to try offline mode and see if that works.
  27. it is a memory problem. The game uses to much memory and crashes to desktop or the whole system.
  28. Hi as I said above Memory is the problem and I would recommend trying to get at least 6GB because even 3GB is not enough. here would be an ideal requirement:
    Running Windows XP:
    At Least 4GB

    Running Windows 7:
    At Least 6GB
  29. It's the expansions. I had this issue on Win 7 and Win 8. To test, I uninstalled everything and started with the base game. For two months now, not a single crash in windows 7 or 8. I installed an expansion pack, world adventures, and now I get the crash several times per day. My conclusion is that if you play without the expansions, you'll be fine, but who wants to do that?

    Unfortunately its a problem in the coding of the software and there is no solution. EA has made it clear to me that I should run Just the base game if I want to avoid problems.

    Sorry Folks.

    For the record, my current set up is far beyond minimum requirements.
    i5 4670k @4.1 GHz
    Radeon R9 280x
    16 GB RAM (no mem test errors)
    250 SSD + 1TB HDD
    650 Watt PSU

    It has done this without the GPU as well, so I have also eliminated that as an issue.
  30. I Just Bought Sims 3 Pets Today. I Have Windows 8, And Looking At The Comments A Lot Of People Are Saying Windows 8 Isn't A Good Thing To Have For Sims. I Haven't Tested Out Any Of The Solutions But I Just Wanted To Add My Problem?
    So Basically I Get Home And Install Pets. I Create A Family Which Works Fine But My Game Was Running A Lot Slower Then Normal, So I Saved the Game And Quit. I Then Went Back On And Deleted Most Of My Custom Content As It Was Already Causing Lag Before Pets. I Then Went Back On To Play, But Made A New Family. I Spent 2 Whole Hours Making It, I Get To Choosing The House, Click It And BOOM! It Then Says The Game Has Stopped Working And Blah. I Tried To Make The Family Again But It Did The Same Thing, And Honestly I Feel Like Rage Quitting. I Have Had Problems With Sims Before, But Un-installing Worked, But I Don't Want To In-install Everything And Loose All My Sims (Especially After Hearing That Un-installing Doesn't Work) I Just Find It Strange How It Can Work The First Time And Not The Next... Oh, And To The People Wanting EA To Fix It, They Wont. They Are Too Busy Making Stupid Sims 4 (Which Looked Good Until They Took A Lot Away) They Don't Help, They Just Want Money So They Make More And More And Leave People With Problems Alone. They Just Use Simmers For Money. But Hey, If A Lot More People Start Having The Same Problems And EA Doesn't Fix It, They'll Get Less Money Cause Simmers Will Stop Buying. I Wish EA The Best Of Luck. They Care For Money, Not For People.
    (Sorry For The Rampage I've Been Up All Night Looking For Problems And I'm Pi**ed Off)
  31. Rachelsunshine90 said:
    WhatsUpDoc said:
    I have the same problem :( !! I have windows 7 and this has never happened to me before. I installed Sims 3 Seasons. Before I had late night, pets, island paradise and university but I un-installed them all. When I did, I installed Seasons, cracked it and clicked the Sims 3 Launcher to start playing. When it started to load, it crashed and a box popped out saying : Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Blahhh -.- !!! I searched everywhere for answers. Google, You tube I even went to EA's bloody website. I even un-installed and re-installed it ! .. but it just keeps doing this to me :( ..I tried going to the DEP , And I even went to properties and changed it to windows 7. But its just no use :( .. please do reply to me if anyone finds out the matter of this cause.


    Have you tried running it through Windows XP? Just right click on the icon you use to open your game, go to properties, then go to the tab where it says compatibility. There should be a drop down box at the top. See if it makes a difference. :)



    I have the same problem and tried that too... But it just delays the crash... For a couple of minutes or so.
    Anythin' else to propose?
  32. I have played hundreds of hours on several different computers, and the game is simply not working. The main problem reason is that I install the complete game with all extra discs and the entire shop content. It works better when I only have the base game, and maby one or two extra discs. The computer specs are miles above the requirements, and the game which could be so cool is just annoying. You FAIL EA-games!!!
  33. hi i am having the exact same problem as you at the moment. I have not found a solution to it . But I do no that if you delete cache files such as scrip.cache. and stuff like that will help. But after a while those bad files will keep regenerating which is a problem for a lot of people. A few people are saying the people who made the sims 3 game should have tested it before releasing it and making sure everything works fine. Also delete files you already have installed in your game this won't remove it from your game it is just a basic clean up. But every time those
    Package Files / Sims File
    Once you identified them, you can simply delete (or move) the file you want to get rid of. Make sure to delete your cache files afterwards. If you are using Scripting Mods (like the ones by Twallan, Buzzler or treeag) make sure that you read the description of the mods. There are certain mods that need some extra steps before uninstalling them.

    Sims3Pack Files
    Those file need to be uninstalled from your launcher. Make sure, you check your Installed Content and not Downloads. Also make sure that you have the tab with the Infinity Symbol to see all your installed stuff. Some of these unwanted files do not have a categorization and therefor can’t be found if you filter f.e. by Clothing. Do not try to uninstall while the game is running. Close it.
    Find the Launcher Pic/ text you have identified before.
    Select the checkbox next to it
    Click on Uninstall
    Start your game to check if the unwanted CC is now really gone. If not, try deleting your cache files.
    To rid your computer of clutter, you should also delete the corresponding package-file in your DCBackup folder. You’ll find the numbers in my blog if the CC is listed there. This step is NOT necessary and has nothing to do whether they show up in your game or not. To read up on what those files are actually for, read this: User Files.
    What to do if this does not work
    Make sure WHAT type of CC it is by identifying the icon in CAS (see above).

    Sims3Pack
    If uninstalling an item from the Launcher does remove the CC from your game. Unfortunately the launcher doesn’t seem to be able to display all CC if you have a lot of it so that’s why sometimes you can’t seem to find stuff.

    Everything installed in your Launcher can be found in the files in the folder DCCache. There are three types of files in there:

    *.ebc: All Store Items
    *.dbc: All third party Items
    missingdeps.idx: Some cache file that gets recreated when deleted
    First you can try this

    Method by Mell
    Make a backup of your DCCache folder (if anything doesn't go as expected)
    Move all files *.dbc to your desktop
    Move dcdb0.dbc back to your DCCache folder
    Start the Launcher
    Go to Installed Content and uninstall everything you don't want anymore
    Close the Launcher
    Remove the dcdb0.dbc file from the DCCache and store it in a safe place.
    Move the dcdb1.dbc in the DCCache and rename it to dcdb0.dbc.
    Start the launcher and proceed with step 5 and 6 again.
    Rename dcdb0.dbc back to dcdb1.dbc and store it also at that safe place
    Do this for every DBC file in the DCCache Folder. Make sure to rename the files to their original name.
    Once your done, move the cleaned files back to your DCCache folder and you're done.
    Please not that if you want to do the same for Store Content, you need to do the same for the *.ebc files
    You can then try deleting the missingdeps.idx if that does not work, you will need to remove all files *.dbc. Move the files to your desktop (don’t delete). This will remove everything except Store Items, Houses/Households and Sims. Check your game if the CC is now gone.

    Package files
    Move your SavedSims folder to the desktop and delete your cache files.
    Check if the CC is gone –> If yes, you’re done
    Move your Mods folder to the desktop and delete your cache files.
    Check if the CC is gone –> If yes, you’re done
    If not, please post here: Bad CC thread in the official Sims 3 forum.
    But if you or anyone else has found a solution to this problem and can explain to me in a very simple way please let me know. my email address is k.koukoutas@gmail.com
    thankyou
    Krystal
  34. I would try to expand your Virtual Memory to a larger size and make sure it is on the same drive as your OS.
  35. Xeres6 said:
    stellasaurus said:
    When I play Sims 3 every now and then a box pops up with the message: Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    There is literally nothing I can do after that but click close program.
    I have windows 8 and it's happened five times in one day. This has never happened before.

    HELP!

    Its happening with mine too! And i dont have windows 8 :( I have windows 7


    That happening with my sims 3, I have windows 8, It was working fine before I downloaded the sims 3 pets and one day I was just playing the sims 3 andall of a sudden it said the Sims 3 has stopped working..........PLEASE HELP.:(
  36. SimsLover said:
    This happens to me too! :|
    I have the new Windows 8 computer and I only have Pets installed atm.
    I play for about 45-60mins and then it comes up with the same message.
    I click 'Close Program' (cause that's all I can do) and then I try and start Sims up again.
    This time, it closes after 5 mins.
    I keep restarting it but the same thing happens, although the time Sims works for keeps getting lower and lower until it hardly loads.
    I do have quite a bit of CC off different websites but I deleted half of it (I have checked if it's bad CC or not) but it still doesn't work.
    I tried to install Pose Player yesterday (I can't get that to work but anyway :D) but it's not that cause this has been happening for 3 days.
    I'm going to try and fix it today, but I'd love it if anyone has any suggestions.
    Thanks :)

    Try saving the game every 15-20 min. Set a timer to keep track.
    I think that the reason (at least the reason that my game crashes) is because I play for long periods of time (1-2 hours) without saving and the game has a hard time keeping up without a save/back up. Then, the game finally crashes.
    It's not because I have a crap computer to run it on or anything like involving video cards or ram or anything. I just bought a new custom build, too. My game usually lags a lot when I first start to play, but it eventually is good. I have tons of custom content and mods, but I recently went through my cc and sorted it out, deleting the stuff that I don't like or never use. This helped ALOT with lag.

    Hope this helps,
    *someone*
  37. Helpingsomeoneout said:
    TRY TO RESTORE IT BEFORE THAT SHITTY UPDATE. THAN TURN OFF THE AUTOMATIC UPDATES OR YOU WILL FIND YOUR
    SIMS UPDATED AGAIN CAUSE SOMEONE PRESSED OK. NOW MY SIMS ARE ON THE FRITZ AGAIN. I DIDNT CREATE A RESTORE POINT SO MY SOLUTION DOESNT WORK ANYMORE SO SAVE RESTORE POINT.


    i Think its the update too, however the memory that the game uses is ridiculous so its also because of that. I used to just have my sims, and sims pets installed and it didnt crash but the second i decided to install my sims supernatural and outdoor living stuff pack it crashed almost every time i scrolled through the plots or map. Thats really my theory but im way too lazy to get myself more memory crap for this.
  38. I have the same problem happening too it's only begun just recently. I had Night Life, Pets, and three other expansions and my game ran fine. I even have windows 8. After Christmas I got more expansions and installed them, they being Seasons, Into the Future, and Island Paradise. After beginning to play for about an hour it shut down, I restarted the game and lasted another hour. Now as soon as I actually begin a save game it crashes with a few seconds. I believe it has something to do with EA seeing as how I had no problems like it before.
  39. I have Windows 7, and the same problem.
    If I play about 2 hours he runs and I get a message saying that there is a problem. Then I can find a solution online or, the game shut down.
    It is probably not to Windows but to the game.
    A while back I was on a site, no idea which, when I saw that you could download something that your game no longer crashed. But I did not bother and just went to find where I was working on. Unfortunately, I really don't remember what for site that was :(.
    I am looking for a while now but it has no result. If I have it I will found it in another comment :)
  40. Hi,

    I tried everything, nothing worked at all and my game kept crashing after about 20 mins. THEN I ran it as an administrator (right click the Sims 3 icon and select "run as administrator") and it stopped crashing! Well I mean I played for hours and hours and it didn't crash. Sounds stupidly simple but it seems to have worked for me. :)
  41. I can help fix your game watch my video to see what I do. its DEP if you want to know.


    It helpd fix my game with the same after I installed Ambitions after a few days it started.
  42. Guess what I found. Before you update your game go to Documents, My Documents, Electronic Arts, Sims 3, and then Content Patch. I found the file Don'tBugMeUntilNextPatch. Suspicious much???:no: Dx
  43. stellasaurus said:
    When I play Sims 3 every now and then a box pops up with the message: Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    There is literally nothing I can do after that but click close program.
    I have windows 8 and it's happened five times in one day. This has never happened before.

    HELP!


    I have windows 10. my sims 3 crashed 10 times within 2 days. I lost a great amount of saves.
  44. fanciraye said:
    stellasaurus said:
    When I play Sims 3 every now and then a box pops up with the message: Sims 3 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

    There is literally nothing I can do after that but click close program.
    I have windows 8 and it's happened five times in one day. This has never happened before.

    HELP!


    I have windows 10. my sims 3 crashed 10 times within 2 days. I lost a great amount of saves.


    Anonymous said:


    I've found a different solution if you already tried DEP as my game was still crashing. But this seemed to work for me, if you have a GTX 700 series or above, there is an issue with the graphics. If you go into Device Config, you will see something like Nivida Geforce GTX 1080, let's say for example, then it will say in brackets (found 0, matched 0)

    both of them should be 1 so that means that will have to edit your graphics rule. First copy the hex key under chipset, device and there should be 4 numbers. Copy them as we will need them. As well while your there, make sure what vendar your Graphics card is as you will need to know that for next thing as well.

    Next go to the drive you have your game installed on, for example C; which is your C drive, Program Files x86, Origin Games or Electronic Arts, depends if you bought your game on DVD or on the Origin Store or of course you redeemed your product key from your DVD version of the game, The Sims 3, game, and bin. When your there, the first file you want to edit is Graphics cards.sgr. Remember earlier that we copied the hex key of your device and you checked what type of card you have, well this is where you will have to put this info in. What you have to do is this. Note I'm going to use a Nivida card for example but your AMD, the place you have to edit this is the upper half of the sgr file. But for you all Nivida Users, the place you will have to put this info in is over half way down so you will have to scroll down a bit. But anyway when your at the place of your cards vendars list of supported cards, you will need to put in the info you can see from the file. If you don't know what I'm talking about, I will guide you through. So let's say you have a Nivida GPU, you will scroll down until you see vendar Nivida. When your there you want to scroll down until you see Nivida GT 555M or something like that. Then put in card 0x then paste in the hex key that you copied earlier and then name of your card in quotation marks like this "GeForce GTX 1080* for example. Then save the file. Just make sure you have admin permission so you can save it as it dosen't save for you. Then open up your game and close it again.

    Now check out the Device config, it should say (found 1, matched 0) So now we have to deal with the matched 0. Go back to the same file drive and go to the same location that we edited the other file. Just to remind you Program Files x86, Origin Games or Electronic Arts, depends if you bought your game on DVD or on the Origin Store or of course you redeemed your product key from your DVD version of the game, The Sims 3, game, and bin. When there you want to edit Graphics Rules .sgr. This file is a little confusing but I will lead you through it what you need to do. this time it is the other way around so Nivida is nearer to the top but you will have to scroll down a bit. AMD should be a bit further down but it is pretty much it is the same methord. Scroll down to if (match("${cardVendor}", "NVIDIA")) or if (match("${cardVendor}", "AMD")) When there, you should see a few lines of code. You want to edit the end of the second row of code. It should be like this.
    ardName}", "*GTX 6??*")) Now you can see that the Geforce 10 series isn't supported. So what you want to do is get rid of second bracket as we will be putting it back in after you put in this code so your card will work with Your Sims 3 Game. Then put in this or match("${cardName}", "*GTX 10??*")) and just make sure before you save it to put in the second bracket at the end then save. Go and launch your game, if it doesn't launch, you messed up when editing that Graphic.sgr but that is easy to fix, just make sure you didn't put in any wrong charators but your game launches, It means it owrked. Just to make sure close your game and go back to deviceConfig and now you should see (found 1, matched 1) Now your game shouldn't crash. I've tried to explain the best from my Knowledge, sorry for the spelling mistakes but I'm not a great speller but I hope this does work for you.

    Just note that I used the latest Nivida Card series as it is started to get popular but if you have a 900 or 700 series, make sure you put in the first number like 7 for 700 series or 9 for 900 series. I jsut used 1000 series as you won't get confused if you own one of them types of cards. I'm not too sure for AMD cards what you will have to put in on that line but someone here on this fourms will know that question as I don't have AMD card but someone will know.

    I hope this works for you and Happy Simming.
Ask a new question

Read More

Sims Windows Video Games Windows 8