hen I press 'print' I am asked to 'save' the file, but even if I do this the file doesn't print. It seems to load to the printer but doesn't quite make it to 100%. I have tried disconnecting the printer, turning it off and reconnecting.
You need to change the default printer or just change it in the drop down. If it's askng you to SAVE the file, it means you have ether the PDF printer or one of the Mircrosoft image writter or Office Writer as the default printer. Is the printer showing up in Printers and Faxes with no errors? Read what the dialog boxes tell you, it will show exactly what printer you are trying to print to.