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Windows freezes for a few seconds with a sound loop and mostly recovers

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August 2, 2013 6:58:59 AM

Hi!

New here - don't normally ask about on forums but I'm at my wit's end and need some advice with an issue I have been having.

For the last few months my computer has been freezing for a few seconds and then recovering where it left of as if nothing had happened. It always happens either when loading a game, playing a game or watching a video, and sometimes randomly. Originally I just ignored it as it wasn't that annoying, yet it became more of a problem and now I just want to solve it.

I can confirm that it isn't my CPU, Motherboard or GPU as I built a completely new system 2 days ago yet last night a crash occurred. I did some research and it seems to be related to a memory problem, however I have been testing the module all morning with memtest and so far no errors after 5 passes.

Seeing as the only other thing (besides the psu) which is the same is my data drive - it used to be my OS drive but I am now using an SSD for that. I have yet to run chkdsk on the drive (ill do that after the memtest finishes 7 passes) but if anyone has any ideas at all on what could be causing it then that would be much appreciated. My specs are below.

Thanks,

Ed.

Mobo: MSI Z87-G45 GAMING
CPU: i5 4670K
RAM: 4GB Gskill ripjawsX DDR3 1600MHz
PSU: OCZ ZS650W
GPU: 2x MSI GTX660Ti PE
SSD: Corsair Force 3 120GB
HDD: WD 1TB Green
Cooler: CM Hyper 212 Evo

Thanks again!!
August 2, 2013 7:59:38 AM

Update:

Finished 7 passes on memtest86+ with no errors. Booted into windows and had a look at the HDD using HD Tune and it reports a very high 'Interface CRC Error Count.' I had a look around and everyone says it is to do with the SATA cable or controller on the motherboard but I have replaced both the motherboard and cable since the new build... Any thoughts?
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August 2, 2013 8:31:57 AM

If your HDD is a secondary drive, then simply power down, unhook both cables and boot up again.

If the problem goes away it's likely an issue with the hard drive. If not, it may be the SSD.

Troubleshooting basics:
1. UNHOOK anything not absolutely necessary to run PC.
2. SWAP parts.
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August 2, 2013 8:55:19 AM

Thanks for the reply.

I will copy a game or two onto the SSD so that I have something to test as these crashes only seem to occur when playing most recently. Once done I'll unplug the HDD for a while and see what happens - if that doesn't work it is most likely memory as I have only just installed the SSD yet the freezes have been happening since before that.
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August 4, 2013 11:17:18 AM

674532198 said:
Thanks for the reply.

I will copy a game or two onto the SSD so that I have something to test as these crashes only seem to occur when playing most recently. Once done I'll unplug the HDD for a while and see what happens - if that doesn't work it is most likely memory as I have only just installed the SSD yet the freezes have been happening since before that.


What did you change IMMEDIATELY BEFORE the freezes started?
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